Roberta H. Massuda 
803 Oswego Court 
Mount Laurel, NJ 08054 
609-417-6948 
Email: [Send email using form at bottom] 

OBJECTIVE: To obtain a rewarding position with the potential for advancement. 

PROFESSIONAL EXPERIENCE: 
2005-Present            Mount Laurel Family Physicians, Medical Biller/Medical
Receptionist                                Medical Biller- create claims daily,
submit claims electronically, insurance payment posting, patient payment posting,
motor vehicle accident and workers comp precerting, insurance collections,
resolve patient billing issues. This office has implemented electronic medical
records and uses the application EClincialWorks.
Medical Receptionist- check-in and check-out patients, verify insurance, update
demographics, create patient referrals,  answer phones, customer service, and
schedule appointments. This office has implemented electronic medical records and
uses the application EClincialWorks.

2003-2005                    WaWa Food Market, Food Service Manager, Mount
Laurel, NJ 
Manage 15 employees on a daily basis. Ongoing food safety and deli task
training. Menu planning and ordering. 
Computer reports pertaining to food sales and spoilage. Customer service. Food
service certified. 

2000-2003                   Homemaker and cared for terminally ill relative. 

1994-2000                   Lee James Communications, Administrative Assistant,
Cherry Hill, NJ 
Typing service provided to a variety of companies. Projects included letters,
proposals, mailing lists, reports. Desktop publishing services provided for
letterhead, business card and proposal design. Bookkeeping duties included
payroll, account receivable and accounts payable. Secretarial duties included
appointment scheduling, project scheduling, faxing, photocopying and filing. 

1991-1994                   Landguard Development Group, Assistant to the
President, Marlton, NJ 
Assistant to the President of this commercial construction company. Daily duties
included typing of proposals and letters. Scheduling appointments for various
employees. Scheduling upcoming jobs. Faxing, photocopying, filing and general
office related duties. Bookkeeping included payroll, accounts receivable and
accounts payable. 

1989-1991                   Video Update, Secretary/Graphic Artist, Ft.
Lauderdale, Florida 
Answering phones and scheduling appointments. Design work on a product catalog.
Data entry and typing.
EDUCATION: 
Graduated Lenape Regional High School. 
Enrolled at Thomas Edison State College since July 2008.

References available upon request.