PATRICIA CARAGLIA
30 Independence Way [Send email to request phone number] 29-0227
Rockaway, NJ 07866 [Send email using form at bottom]
OBJECTIVE
A career oriented position in Information Technology where past experiences can
be utilized and expanded upon.
SUMMARY
A highly motivated, creative and versatile systems professional. Dedicated
employee with many years of experience in application design, development and
maintenance of mainframe and client server applications. Energetic self-starter
with excellent analytical and organizational skills. Adapts to new technology
quickly.
SKILLS SUMMARY
COBOL, DB2, CICS, VSAM, JCL, FILEAID, EZTRIEVE, DYL280, EXPEDITER, CONTROL-M
Scheduler, DB2 Platinum, Electronic Data Interchange (EDI), File Transfer
Protocol (FTP), MICROSOFT 2007: Word, Excel, VBA programming for 2007 Excel,
PowerPoint, VISIO and ACCESS.
EXPERIENCE
JPMorgan Chase Whippany, NJ
Tech Support
June 2010 – October 2011
Primary responsibility for running and monitoring a UAT mainframe system.
• Ensure the timely completion of 2000+ jobs running on a mainframe system
several nights a week.
• Fix problems where possible – update PROCS and JCL as appropriate. Jobs
encompass COBOL, VSAM, DB2, FTP, and NDM.
• Notify appropriate parties to resolve problems when necessary.
• Monitor the sending and receiving of files from other platforms.
• Recommend scheduling and dependency changes as appropriate.
IBM Global Services Cherry Hill, NJ
Application Developer
October 2001 – May 2010
Primary contact and subject matter expert for a check disbursement system
(COBOL, VSAM, CICS, FTP, NDM).
Work was performed as a telecommuting position working from home.
• Tripled the capability of this system by creating reusable processes for two
additional banks as well as additional lines of business.
• Coordinated the system enhancements and upgrades with both internal and
external clients.
• Responsible for analysis, design, development, unit testing, systems testing,
production installations as well as audit-ready documentation.
• Responsible for on-call nightly application support.
PATRICIA CARAGLIA ● [Send email using form at bottom]● (973)
229-0227 ● Page 2
Secondary contact for a high profile financial Electronic Data Interchange
system (COBOL, FTP, NDM and Secure Transport Client) as well as data mapping for
the EDI process.
• Primary support person on a weekly basis to ensure client satisfaction at all
times as the primary contact worked part-time.
• Responsible for development, unit testing, systems testing and production
installations.
• Responsible for on-call daytime application support.
IBM Global Services West Orange, NJ
Application Developer
September, 1998 – October 2001
• Member of an application development team
• Responsible for the analysis, design, development and maintenance of a
retirement system (COBOL, DB2, CICS, PowerBuilder)
• Provided on-call application support (both daytime and evenings)
IBM Global Services Parsippany, NJ
Application Developer
January, 1997 - September 1998
• Member of an application development team
• Responsible for the analysis, design, development and maintenance of an
employee investment and retirement savings system (COBOL, CICS and VSAM)
• Provided on-call application support (both daytime and evenings)
Prudential Asset Management Company Florham
Park, NJ
Application Developer
September, 1986 – December 1996
• Member of several application development teams for an accounting system
• Responsible for the development and maintenance of an accounting system that
was developed in phases using IDMS, COBOL, CICS and VSAM.
• Assignments included data modeling, proto-typing proposed processes and
requirements gathering.
• Provided on-call application support (both daytime and evenings)
EDUCATION
AS Business Administration from County College of Morris
Various certificates for completing both technical and business coursework
through IBM
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