SANDY L. STEED
1601 S Sandhill Rd Sp 276 Home [Send email to request phone number] 32-6632
Las Vegas, NV 89104 Email: Sandy_Steed@hotmail.com
OBJECTIVE: INSTRUCTIONAL DESIGNER OR TECHNICAL WRITER CONSULTANT POSITION
SUMMARY:
Over 30 years experience working on projects large in scope, technically
complex, with multiple components.
Have extensive interaction with engineers, project managers and subject-matter
experts. This included the following
actions:
* Acted as project lead/manger * Prepared electronic documentation * Designed &
created user interface documents
* Assisted other technical writers * Wrote Mil spec documentation * Led projects
* Composed both hardware and software documents
* Documented Procedures & Processes * Estimated project costs * Created Oracle
Tutor training documentation * Supervised writers
* Conducted Oracle Tutor User Training Clarify (CRM) (Clear Sales, Clear
Support, Clear Logistics), and Oracle Financials E-Business Suite using Oracle
Tutor to create training documents for the following:
* AR, AP, FA, GL, Inventory, Cash Mgmt, Purchasing
* Order Management, Advanced Collections
* Supply Chain, Procure to Pay, and Project Contracts
APPLICATIONS:
* Microsoft Office Suite
* FrameMaker
* SourceSafe
* SnagIt
* Adobe Acrobat
* Oracle Tutor
* Adobe Illustrator
* PowerPoint
* Sharepoint
* Visio
* MS Publisher
* Excel
* MS PowerPoint
PLATFORMS:
* Client/Server
* HP-UX * Web
* EMS * UNIX
* MVS based systems * Networked/SCSI applications for Windows NT
* Mainframe and legacy systems
FORMATS:
* PDF * RTF * HTML
PUBLISHING CREDITS:
Wrote an article for the June 1987 issue of Defense Electronics entitled
“Bridging the Rugged/Mil-Spec Gap.”
EDUCATION:
A.S. Degree in Electronic Engineering
Forty seminar hours in Writing and Designing Online Documentation
Tutor Documentation Training from Oracle
RELEVANT EXPERIENCE:
Sky River Management (11-2008 to 11-2008)
Henderson, NV
TECHNICAL WRITING CONSULTANT
Create Standard Operating Policies and Procedures plus Training documentation.
Worked onsite and offsite.
General Dynamics (3-2008 to 6-2008)
Las Vegas, NV/Ottawa,Ontario
ORACLE APPLICATIONS INSTRUCTIONAL DESIGNER CONSULTANT
Create training documentation for Oracle Applications using Oracle Tutor –
Project Contracts and Inventory for General Dynamics of Canada. I worked remotely
and on-site.
TKE (12-2006 to Aug 1, 2007)
Las Vegas, NV
ORACLE TUTOR TECHNICAL WRITING CONSULTANT
I was assigned to the Oracle project as a technical writer/document specialist.
The job was to create/update documents describing
the functionality and usability of the new software, creating User Guides and
Student Guides.
Worked remotely from home to create and write training documents for Oracle
Financials software applications using Oracle Tutor, PowerPoint, Visio, and
SnagIt. This included the following Oracle Financials: AR, AP, FA, GL, Inventory,
Cash Management, Purchasing, Supply Chain, and Order Management.
* Created and/or selected graphic charts, working drawings, illustrations,
functional diagrams, etc., for better understanding of the application
functionality
* Performed research activities by utilizing application to obtain data that
existed within the documents
* Coordinated with the subject matter experts (SMEs) in order to obtain the
proper information for the application documentation
* Worked from test scripts provided by SMEs
Self-Employed Las Vegas, NV (6-2006 to 12-2006)
TECHNICAL WRITING/INSTRUCTIONAL DESIGNER CONSULTANT
Consulted for several companies in Irvine CA, Atlanta GA, and Spokane WA to
create and write training documents for
Oracle Financials software applications using Oracle Tutor, PowerPoint, Visio,
and SnagIt. This included the following Oracle modules: Purchasing, Advanced
Collections, and Procure to Pay.
Self-Employed Las Vegas, NV (3-2001 to 6-2006)
TECHNICAL WRITING CONSULTANT
* Create resumes
* Create business cards and Brochures
* Write Computer Guidelines for new users
(Work was done for individuals not companies)
AdForce, Inc. Cupertino, CA/, (11-2000 to 3-2001)
TECHNICAL PUBLICATIONS MANAGER
Compiled documents for client-server product architecture that used distributed
database environments and data warehouse applications that provided ad service
over the internet.
Led the publications team in developing techniques and employing tools that
allow for development and delivery of high quality publications.
Interfaced closely with Engineering, QA, Customer Support, Training, and
Marketing to gather the information necessary to produce high-quality end user
documentation.
Level One (an Intel Company), San Jose, CA. (8-2000 to 11-2000)
SR. TECHNICAL WRITER
Create Reference manuals and Software Porting Guides for media switches and
routers.
GetMedia, San Jose, CA, (2-2000 to 8-2000)
SR. STAFF TECHNICAL WRITER
GetMedia, a pre IPO company, introduced products that both initiate and optimize
points of purchase for music merchandise over the Internet. The GetMedia database
was designed using SQL servers and Java applets.
Created System Overview for newly hired engineers. Wrote Installation and User
Guides for Customer Service and customers.
Performed Document Control using Visual SourceSafe, Cataloging, Document
Revision Management, and Document Requirement
Definitions for each functional group.
Created Technical Publications Processes using MS Word.
Created Publication Plans for a very tight release schedule.
Interacted with Engineering Development, Marketing, Customer Service, and
Product Management to determine what document is
required to support the product properly. This interface ensures a minimum
number of documents produced, thereby eliminating
duplicate information in multiple documents and ensuring the information is
available where most critical.
Amdahl, Sunnyvale, CA, 9-1991 TO 2-2000)
SR. STAFF TECHNICAL WRITER, PROJECT LEAD/MANAGER
Under limited supervision and in collaboration with internal customers, I led
the effort to define documentation needs, and
develop procedures according to customer’s standards and then maintained
multiple documents for the Storage Products Group,
Client Server Products Group and Unix Products Group.
Research, plan, budget, and schedule Publication Plan for current products.
Created software and hardware installation and user guides for the following
platforms:
HP-UX
Solaris
Networked/SCSI applications for Windows NT
Created firmware and hardware Subsystem Engineering Specifications for ESCON
serial fiber-optic channels. Planned and designed a
maintenance device User's guide.
Key Player on a team that embarked on an intensive 1-year multi-million dollar
legacy system conversion. The front and back office functions were transferred to
Oracle and Clarify Applications to produce a fully integrated CRM/ERP system.
Designed and created user interface and training documents using Oracle Tutor
for Amdahl’s Business Unit. I became an expert user
of Oracle Tutor and successfully taught it to a group of employees.
Reviewed high-level design documents and ran application software in order to
document detailed user-interface interactions as well as business process flows.
Unisys/Convergent, San Jose, CA (1987 to 1991)
STAFF SR. TECHNICAL WRITER
Research, plan, schedule, and write Installation, Diagnostic and Service, and
Technical Reference manuals for the UNIX-based RISC
Platform Division products.
Created Installation and Technical Reference manuals for Server PCs.
ROLM Mil-Spec Computers, San Jose, CA (1985 to 1987)
SENIOR TECHNICAL WRITER
Wrote Operation and Maintenance manuals.
Wrote Instruction Set Architecture Reference manuals for 16-bit and 32-bit
processor systems.
Compiled Technical Briefs and Engineering Reports.
Aerojet and MPI, CA (1984 to 1985)
INDEPENDENT CONTRACTOR
Upgraded and created mfg. process planning for “MX Missile” insulation
requirements.
Incorporated Safety and Quality Engineering Standards per Mil-Spec and ANSI
Standards.
Rewrote and updated four O&M manuals for Magnetic Disk Drive Controllers and
Laser Disk Drives
Martin Marietta, Denver, CO (1983 to 1984)
SR. SPECIALIST, LOGISTICS
Research and develop preventive maintenance procedures for “MX Missile.”
Initiate loop diagrams for troubleshooting procedures
Motorola Four-Phase, Cupertino, CA, (1981 TO 1983)
SENIOR ENGINEERING WRITER
Compiled circuit card descriptions for desktop computers and peripheral
devices.
Wrote functional description, theory of operation, and supporting logic.
Completed two O&M manuals and a DMA Interface Design manual.
Ford Aerospace, Colorado Springs, CO (3-1979 to 3-1981)
TECHNICAL WRITER/EDITOR
Create Operation and Maintenance manuals according to Mil-Spec and ANSI
Standards.
|
