Christian Kim



PROFESSIONAL EXPERIENCE:

IRISE – New York, NY
ENGAGEMENT MANAGER, APP DEF CONSULTING
March 2005 – Current
Managed all facets of a SDLC implementation to Fortune 1000 clients.
•	Managed project teams to assist clients with through the discovery phase of
the SDLC.
•	Responsible for project planning (identify scope, approach, resources,
timeline, costs, risks, and plans), and project management (resource allocation,
scope control, issue resolution, risk mitigation, and status reporting).
•	Responsibilities also included client relations management to bring in
additional revenue by extension or creation of a new statement of work.
•	Responsible for management of the firm’s largest services engagement to date
from inception to completion.

FOLKSAMERICA – New York, NY
PROJECT MANAGER 
January 2004 – February 2005
Acted as the relationship manager between IT and business units.  Promoted the
best interest of both business and technology units in the evaluation and
implementation of technology solutions.
•	Analyzed, planned, developed, evaluated and prioritized deliverables and
requirements for systems implementation projects.
•	Mapped out existing business processes and created work flow diagrams for the
entire organization utilizing advanced design tools.
•	Created benchmark analysis, and conducted weekly issues resolution meetings
with senior management to successfully manage project throughout the entire
system development life cycle.
•	Created and implemented testing methodology to ensure system integrity and
successful rollout.
•	Managed a team to successfully transition the claims department from a manual
paper based process, to an imaging system which eliminated the need for 100,000
paper based files, and improved their claims turnaround rate by 15%.

ACCENTURE - Philadelphia, PA.
CONSULTANT – FINANCIAL SERVICES
February 2003 – January 2004
Managed Quality Assurance effort for internal product development. 
•	Responsible for designing and regression testing over 30 different
enhancements for Accenture’s proprietary Claims Components.
•	Ensured successful transition of thin client ICBAM/Architecture based system
to Microsoft’s .NET platform, which is the core product base of the Insurance
Solution Group.

December 2002 – February 2003
Managed daily rationalization activities for a Life/Annuity and
Property/Casualty spin-off project.
•	Responsible for streamlining issues processes in deployment of over 1,200
applications, which was integral in a successful 
	divisional split for the client organization.
•	Reduced $3.2 M in client’s application deployment overhead, by investigation
and exclusion of 800 unnecessary apps.

September 2000 – November 2002
Successfully implemented multi-million dollar systems integration projects for
Property/Casualty insurance clients.
•	Conducted research analysis with clients, created Dialog Flow and Component
Interaction Diagrams, and Data Access Definitions.
•	Created and maintained Detailed Design documents which included the following:
Business Rules, Screen Details, Field Validation and Enable/Disable Rules, and
Control Action Response Diagrams. 
•	Programmed and unit tested key components of proprietary Claims Components
including ASP, Interface Comp, Server Comp and Controller, using Visual Basic
with Microsoft’s I/CBAM Architecture, and SQL.
•	Created business conditions, cycle definitions and data requirements for over
50% of test scripts to test Accenture’s proprietary Claims Financial System, and
the Claims Workstation System.
•	Tested over 50 user interfaces throughout CFS and CWS to ensure the system’s
precision in performing all of the required functions.
•	Identified and resolved system defects by analyzing key design issues, code,
test scripts, while successfully managing the System Investigation Request log,
which all resulted in a 100% 24 hour turnaround ratio for critical SIRs.
•	Appointed as the subject matter expert for Claims Components to provide
functional knowledge to the entire project team as well as client executives.
•	Trained over 30 fellow employees and business users on design, testing and
execution strategies.  
•	Managed a project team of Accenture and client employees utilizing the
BI-Methodology, successfully providing all project deliverables under budget ($3
M) and 3 months ahead of schedule.
•	Created and maintained work plans and score cards, in the scope of a $25M
project. 
•	Created and presented a Downstream Testing Approach and Strategy plan to the
client's senior executives, allowing Accenture to bring in additional revenue
from the project.
•	Successfully rolled-out Claims Components to clients, which resulted in a
minimum of $2M annual savings for clients in their claims processing practice.

ARAMARK
Y2K DEPLOYMENT CONSULTANT
January 1999 – December 1999
•	Tracked progress of configuration and deployment of over 50,000 PCs for y2k
compliance.
•	Managed over 500 field operation technicians in PC configuration, and system
analysis.

AT&T LOCAL SERVICES – Dayton, NJ
SYSTEMS ANALYST
May 1997 – December 1998
•	Created databases to support monthly analysis for the entire local
telecommunications sales department.
•	Refreshed and maintained data dictionary table for HRIS.
•	Supported the implementation of a new Human Resources Management Systems
(HRMS).
•	Performed various types of data manipulation, sorting, summarization, and
report customization.
•	Worked on various ALS databases (HRIS, sales/executive compensation,
merit/bonus systems). 

COMPUTER SKILLS:
Platform:	    Apple Macintosh, IBM
Languages:	    C, C++, Visual Basic, JavaScript, SQL, HTML
Software/OS: 	Windows, Novell, HRMS, Microsoft Office Apps, Code Warrior,
Business Objects, Visio, Microsoft Project, Visual SourceSafe, PVCS, Visual Café,
SQL Server, Win SQL, PowerPoint
			
EDUCATION:
Drexel University, Philadelphia, Pennsylvania
BS, Computer Information Systems , GPA: 3.7/4.0 Cum Laude, Dean’s List