Resume - business analyst

EXPERIENCE

Analyst, Human Resources Information Systems from 10/2005 to 5/2007
Lehman Brothers - New York, NY
* Act as a liaison and coordinator between the business and technology 
* Provide user/client support and training
* Manage Time & Attendance (TAS), Flexible Work Arrangement (FWA), and Lehman
Performance Management (LPM) systems
* Investigate and resolve Peoplesoft downstream issues
* Update, manage and track  TAS and FWA production issues
* Test and coordinate testing of application fixes
* Manage ASHKRIS box
* Perform weekly employee location audits
* Document HRIS processes
* Create and run Peoplesoft queries

Developer/Front End Support, Global Funding System from 7/2002 to 10/2005
Lehman Brothers - Jersey City, NJ
* Act as a liaison between the business and technology in order to resolve user
issues
* Update, manage, track, and forecast production support issues
* Participate in each phase of the system development life cycle
* Compose business requirement and technical specification documents
* Perform primary NY build management duties
* Provide training to the business on how to use the GFS System
* Investigate, resolve, and test business focused production support issues
* Train and support new members of Config Management Team 
* Create, modify and test stored procedure reports
* Provide weekly status updates to management
* Create test case document for the Intraday CFU Balance Sheet project

Intern from 9/2000 to 6/2002
AXA - New York, NY
Expense Accounting/Accounts Payable
* Ran vendor and check queries in People Soft AP
* Responded to vendor and employee requests for Accounts Payable related
information
* Performed pay cycle processes

Peer for Career, Career Development Center from 1/2000 to 6/2002
Baruch College - New York, NY
* Review resumes, cover letters, and thank you letters for correct format and
content
* Conduct mock interviews with students
* Provide assistance to recruiters and students at internship fairs, job fairs,
etc.

Student Leader, T.E.A.M Baruch from 9/1999 to 6/2002
Baruch College - New York, NY
* Conduct Freshman Seminar Class of 22 students on a weekly basis for 12 weeks
* Provide information on academic policies, ethics, stress and time management
* Aid students in the transition from the high school to college environment

INROADS Intern, Transaction Supervision from 5/2001 to 9/2001
AXA - New York, NY
* Tested all user roles using scripts for Quality Assurance testing of TS System
* Reviewed & revised test scripts and user manuals
* Organized final drafts of Associate, Reviewer, and Compliance Test Scripts

INROADS Intern, Financial Information Systems from 5/2000 to 9/2001
AXA - New York, NY
* Documented AP business processes and People Soft application functionality
* Tested pay cycle, vendor, voucher scripts for People Tools 7.58 upgrade
* Downloaded and organized People Soft Financial 7.53 patches for upgrade
* Design and created a database for Financial Information Systems team using MS
Access

Administrative Assistant from 6/1997 to 5/2000
Nigro, D'Anna & Utrecht - Queens, NY
* Assisted attorneys in the initial phase of personal injury & negligence
litigation
* Served as an intermediary between attorneys and clients
* Entered case data into Saga database system
* Handled Accounts Payable

EDUCATION

Bachelors from Baruch College							New, New York NY 6/2002