Objective
To use the management and coaching skills I have acquired to better the company,
the clients, and myself.

Work experience	

Apr 2006 - Present	
Baxter Credit Union	
Glens Falls, NY
Manager Business Development and Branch Operations
• Managed all aspects of branch operations, budget development and monitoring,
sales and service coaching, sales and growth goals, teller transactions, loan
underwriting, audits, cash ordering, etc.
• Developed new and existing business with one on one sales consultation.
• Developed, marketed and implemented sales promotions with the assistance of my
staff and support staff throughout the company. 

Mar 2002 – Apr 2006	
Citizens Bank, N.A.	
Latham, NY
Assistant Sales Manager
• Assisted the branch manager with coaching, goal setting, employee development,
audits, and operations.
• Developed new and existing business with one on one sales consultation to
acquire preset goals.
• Acting Manager for 3 months while there was no branch manager.

Aug 2000 – Feb 2002         
Symmetry Systems	
Clifton Park, NY
PC Technician/Office Assistant
• Customized business class computer workstations for clients and developed
technical documentation to accompany it.
• Solved computer hardware and software related problems for clients and
colleagues.
• Assisted my colleagues with office tasks and routine activities. 

Education	

July 2000 – Dec 2002	
Hudson Valley Community College	Troy, NY
Associate of Applied Science
• Computer Information Systems

Professional certifications	
• NYS Commissioned Notary

Awards received	
• Eagle Scout Award – Boy Scouts of America

References	

Christopher Johnston    
Citizens Bank          
Branch Manager      
 [Send email to request phone number] 09-5857

David Brisson               
Citizens Bank          
Branch Manager      
 [Send email to request phone number] 12-7027

Tom Atkinson               
Symmetry Systems  
President                  
 [Send email to request phone number] 73-9288