DARROL K. HARRIS
260 Audubon Avenue, 30D, New York, NY 10033
 [Send email to request phone number] 23-6632 

SALES – CUTTING-EDGE SECURITY SOLUTIONS

Key Account Management • New Business Development • Direct Sales and Reseller
Partnerships 

Consultative and Solution Sales • Networking and Relationship Building •
Contract Negotiations 


PROFILE 

Dynamic six-year sales career reflecting pioneering experience and
record-breaking performance in the IT industry. Remains on the cutting edge,
driving new business through key accounts and by establishing strategic
partnerships and dealer relationships to increase channel revenue.
• Expert in sophisticated security sales models with a vast knowledge of the
security software and hardware marketplace and the capabilities and complexities
of the products.
• Conducts inside sales calls to prospects and assists the product engineer on
WEBEX presentations. 
• Outstanding success in building and maintaining relationships with key
corporate decision makers, establishing large-volume, high-profit accounts with
excellent levels of retention and loyalty.
• Exceptionally well organized with a track record that demonstrates
self-motivation, creativity and initiative to achieve both personal and corporate
goals. 

CORE COMPETENCIES

 
• Solution Selling and Partner Recruiting 
• Total Account Relationship Management 
• Incremental Revenue Growth 
• Client Relations and Retention
• Territory Management
• Channel Sales Strategies
• Persuasive Communications / Negotiations 
• ROI Maximization
• Sales Best Practices 
• Turnaround and Start-up Leadership 
 

PROFESSIONAL EXPERIENCE

 
E-DMZ SECURITY, Wilmington, DE 
2005 to Present 
Account Executive 
• Expanded the sales of management accounts and facilitated the development and
growth of the territory from the ground-up without previously assigned accounts.

• Assists in the overall development of the managed security service business
eventually sold in 2006.
• Assists e-DMZ Security's Product Engineer with technical presentations to
prospects answering marketing and sales questions via WEBEX. 
• Managed the territory that included self and generated leads as well as
prospective customers through cold calling, sending emails and answering phone
calls.
• Sent email virtual campaigns for Ziff-Davis, attended traditional trade shows
including the Info Security NY and Info Security Canada, and Data Connectors, and
IT Conferences such as the CSI Conference on Forensics, ISSA/ISACA IT Conference,
ECTF quarterly meeting, TechTarget Intelligent Access Conference and AITGLOBAL
InfoSec Conferences.
• Sold e-DMZ Security’s password and access management appliances to customers
from the local government agencies and enterprises. 
• Assisted the V.P. of the North American Channel in recruiting partners and
expanding the channel. 
• Plans, develops and implements sales and marketing plans and marketing
strategies. 
• Develops the Canadian market as well as expands local government, healthcare
and education in the U.S. 
• Implements effective cold calling, research, company needs analysis, RFP
creation, customer service, account management, and negotiations to meet company
goals.
• Represented the company in Herbalife of America, Inc., Torrance, CA and
assisted the Product Engineer in the technical presentation via Webex.

 
NH&A, New York, NY 2000 to 2003
 
Sales Manager – New York City Office
• Served as Sales Consultant and assisted the owner in handling the vendor's
sales leads, conducted cold calls, customer service, and technical support. 
• Personally sold $500,000 in security products in the 3rd quarter of 2001and
increased revenue from $1.25 million to $2.5 million in 2001. 
DARROL K. HARRIS, page 2

Sales Manager – New York City Office, continued
• Developed a marketing strategy that doubled Sales revenue within one year. 
• Acquired a governmental bid notification service for the company’s presence in
the local and federal government.
• Completed government RFQs and increased lead generation by improving
relationships with vendors.
• Managed accounts of IP Morgan Chase, United Nations, Key Span, and State of
Florida. 
• Assisted in developing a Channel by acquiring resellers and distributorships
of Net Screen in 2001 and Fortinet Security appliances in 2002.
• Created a strategic alliance with ICS (Integrated Computer Solutions) to offer
additional services to customers.
• Organized 3 Security Trade Shows to expand sales lead generation and name
recognition and reorganized the New York Office to improve collection methods,
customer service and technical support.
• Hired a Technical Support Specialist to develop an In-house Security
Engineer.
• Provided training for the management, sales staff, technical support staff and
one web developer.
• Promoted to General Manager in 2001 with the responsibility to hire additional
staff to increase sales, the development of the company's e-commerce site
(www.NHA.com), and the expansion of the line of security products.

E7TH.COM, New York, NY 2000
 
Customer Service Coordinator
• Provided resolutions of business users’ service issues and qualified
prospective business users. 
• Assisted customers in navigating the website.
• Provided assistance in website quality assurance and utilized the Remedy Help
Desk program. 
 
CONSULTANCY WORK

 
RADAR MARKETING, INC., New York, NY 
1998 to 2000 and 2003 to 2005 
Consultant
• Shared expertise with clients with regards to matters relating to computer
software applications, and hardware device configuration, use, installation and
maintenance.
• Served as a Norvergence Telephone Service Representative (TSR) and made cold
calls to at least 200 companies daily using a script offering a zero cost per
minute telecom solution to qualified small to medium businesses.
• Set quality appointments for Outside Sales Representatives to discuss
solutions, utilizing a lead list for small to medium businesses across the United
States.

EDUCATION / TRAINING / SECURITY CREDENTIALS

MERCY COLLEGE, Dobbs Ferry, NY 
B.S. Business Administration, 1991

Certificate in Network Administration, Xincon Technology School 
Solaris UNIX, MCSE, Cisco CCNA, May 2000
Computer Maintenance and Support Program, Career Blazer Learning Centers
CompTia A+ Certification, October 1999
Certificate in MS-Word and Excel, EIICCI, 1997

e-DMZ Security Sales Training, 2005
McAfee Certified Intranet Defense Specialist: Training and Certification,
October 2002
McAfee Certified Perimeter Defense Specialist: Training, September 2002
Watch Guard Sales Training and Certification, August 2002
Sophos Sales and Technical Training and Certification, July 2002
PestPatrol Sales and Technical Training, June 2002
Trend Micro Scanmail Training and Certification, 2001
Trend Interscan Virus wall Training and Certification, 2001
Symantec Basic Firewall: Antivirus Training, 2001
NetScreen Firewall Training, 2001
Cisco Certified Network Associate, July 2000

PROFESSIONAL AFFILIATIONS

• Greater New York Chamber of Commerce, 2008
• NY/NJ Electronic Crime Task Force (ECTF), 2008
• New York Personal User Group (NYCPC), 2008
• New York Amateur Computer Club (NYACC), 2008
• New York Chapter of the International System Security Associations (ISSA),
2007
• Computer Security Institute, 2007