HARVEY SZPIGIEL
241 Maple St. • West Hempstead, New York 11552
 [Send email to request phone number] 72-4938 • 

SENIOR-LEVEL MANAGEMENT: Business Analyst, Project Manager

Accomplished project management specialist with demonstrated expertise impacting
operational and financial performance of companies in the financial industry by
spearheading business analysis / improvements, process management, and additional
ventures. Highly skilled planner and leader with extensive experience executing
targeted business analysis, performing thorough project development, and
orchestrating full project lifecycles. 


CORE COMPETENCIES

Areas of Management / Operational Expertise: Project Management • Program
Management • Process Management • Project Planning • Business Analysis •
CMMI Methodology • Full SDLC Management • Quality Assurance • Operations
Management • Testing • Training • Financial Reporting • Q&A Sessions •
Requirements Gathering • EDGAR Filings 

Technical Skills: Clipper, Microsoft Project, Microsoft Access, PlanView,
Microsoft Visio, Microsoft Office, Crystal Reporting, Business Objects, HTML,
ColdFusion, Microsoft SQL Server, Mercury LoadRunner


PROFESSIONAL EXPERIENCE

A TO Z FILINGS INC., Malverne, New York • 2008–Present
EDGAR filing service.

President
Perform EDGAR filings for publicly held companies. Execute conversions,
communicate with clients, and upload files to the SEC. Actively work to build
client base.
•	Surpassed goal of securing the business of 10 new clients, growing client
base by 25.

WIPRO LTD., New Brunswick, New Jersey • 2007 
Leading provider of integrated business, technology, and process solutions on a
global delivery platform.

Lead Business Analyst
Developed business requirements documentation for a project to condense 4
billing systems from companies acquired by the client into 1 unified billing
system for use by all companies.
•	Played an instrumental role in enhancing billing operations.

CITIGROUP INC., New York, New York • 1997–2007
Financial conglomerate with operations in consumer, corporate, and investment
banking and insurance.

Project Manager–PlanView Implementation (2006–2007)
Created and maintained detailed project plans for all initiatives. Developed
scripts for the quality assurance team to use, coordinated user acceptance
testing with the corporate training group and support desk, and directed Q&A
sessions after implementations to ensure continual operations, clarify new
processes for employees, and resolve all operating issues. Produced custom
financial reports for the accounting department using Crystal Reports, as part of
the PMO.
•	Spearheaded the implementation of a program/project management software
package throughout Smith Barney and led a deployment of PlanView across
Citigroup.

Software Quality Process Manager (2004–2006)
Played a significant role on a task force of developers, project managers, and
software process quality staff tasked to build a company-wide, central team of
software process quality managers to define, document, and implement processes
across the company. Utilized CMMI framework to manage project and ensure
achievement of all goals and benchmarks.
•	Served as the primary business analyst for a project that migrated and
rewrote each piece of a stockplan services system into an existing Java based
website to facilitate an acquisition by Smith Barney. 
HARVEY SZPIGIEL • Page 2 • 


•	Collaborated with the quality assurance team to regression test the system
before it was tested by users.

Project Manager/Senior Business Analyst (1997–2004)
Created a comprehensive data warehouse to unite data located on disparate
directories and drives throughout the system. Worked closely with upper
management and reviewed daily and weekly reports to determine which data were
essential to preserve. Normalized data to most efficiently use data warehouse
space. Responsible for all phases of the software development life cycle for
numerous projects and programs.
•	Decreased expenses $25K annually by implementing a system to convert and
import client data into internal databases; delivered project on time and within
budget. 
•	Increased security and reduced costs by consolidating and restructuring
low-risk hosting and development work to be done off-site.
•	Built and managed several web applications that delivered information
directly and quickly to clients, eliminating the need for customer service
representatives to disseminate information. 
•	Reduced data entry time and maximized efficiency by engineering a process to
import stock prices into a system twice a day, with a sophisticated retry
mechanism and real-time error reporting and escalation system.

OCTICOMP INC., New York, New York • 1987–1997
Boutique computer consulting firm with clients in New York.

Programmer/Analyst
Worked with clients to generate project/product requirements. Performed
programming in Clipper.



EDUCATION

Bachelor of Arts Degree  (expected December 2009)  Excelsior College, Albany,
New York

Certifications: PMP (expected June 2009), CBAP (expected August 2009)

Professional Memberships: PMI, IIBA