THOMAS V. TESORI

PROFILE

Accomplished Information Technology Professional and Consultant with a proven
record of success in Software Development, Quality Assurance and IT Risk;
consistently meets deliverables and commitments on time. Extensive project
management and process knowledge with strengths in planning, analysis and problem
solving. Excellent communication, organization and presentation skills. Key
player in mission critical application development and implementation.
Establishes and promotes positive relationships leading to creation of effective
teams.

Project Management • Software Development Life Cycle • IT Risk • Compliance and
Control • Quality Control Testing • Business Analyst • Vendor Management •
Continuous Process Improvement • Training

PROFESSIONAL EXPERIENCE

CITIGROUP INC., New York, NY	1999 – 2009
Planned and managed end-to-end Software Quality Assurance (SQA) activities for
Citi Markets and Banking (CMB) projects to ensure compliance with company’s
project management and systems development standard.

Consultant (OPEN SYSTEMS TECHNOLOGIES), 2008 - 2009
Developed standards to ensure the consistency and quality of data pertaining to
IT Risk for Developer Access to Production (DAP) for Emergency ID’s, Entitlement,
Activity Monitoring Functional ID’s and Change Management controls. Analyzed
findings and identified DAP policy risks and best practices; documented
conclusions for Senior Management.

Software Quality Manager / Vice President, 2000 - 2008
Software Quality Consultant (Interim Technology), 1999 - 2000
Oversight management of projects and processes for CitiDirect, an Internet based
cash and trade management platform designed to replace numerous global legacy
systems.
•	Managed SQA activities utilizing corporate tool for software development. 
o	Identified and recorded project and deliverable level non-compliance issues
(NCI’s) such as multiple phases that were open simultaneously, incomplete or
missing document template sections, phases completed with missing deliverables. 
o	Developed quality metrics and bi-weekly SQA reports for Senior Management.
o	Reviewed aged NCI’s weekly with Project Managers to mitigate product and
process risks.
•	Implemented Senior Management’s directive to improve project delivery time.
Worked with Project Managers to adopt Agile versus Waterfall methodology.
Improved delivery rate to users with virtually bug free code.
•	Verified compliance with established information security processes.
Identified potential data security issues such as offshore code deployment and
Internet facing applications. Escalated such issues to Technology Information
Security Officer to remediate them and their accompanying risk.
•	Implemented continuous process improvement by identifying and promoting best
practices and lessons learned to improve project efficiency and eliminate /
reduce re-work.
•	Key driver for conversion of old SDLC to new PlanView methodology. Worked with
Project Managers to assist them with conforming to the new methodology.
•	Verified completeness of project documentation for internal, external and
Office of the Comptroller of the Currency project audits. Consistently exceeded
expectations.



•	Ninety days prior to implementation, Production Quality Assurance initiative
was introduced. Reviewed key artifacts such as development and user acceptance
test plans, run books and installation and back out plans to mitigate production
issues and ensure project success.
•	Managed Business Requirement, Functional Requirement, Technical Design and
Code Peer review walkthrough sessions. Monitored timely resolution of action
items for missing or inconsistent requirements and coding standard violations;
verified results.
•	Contributed to new methodology working group tasked with implementing project
tool efficiency. 
o	Organized issue prioritization and recommended accompanying resolution.
o	Improved performance and increased project efficiency.
o	Cited by CMB Chief Information Officer for contributions.
•	Completed quarterly Risk and Control Self-Assessments. Performed project level
Risk Based Analysis and devised mitigation strategies for project reviews.
•	Key contributor internal audit guest reviewer program; leveraged knowledge,
skill sets across departments.

DEPOSITORY TRUST COMPANY, New York, NY	1998 – 1999
The Depository Trust Company provides custody and asset servicing for securities
issued from the United States and other countries and territories.

Software Quality Consultant (Interim Technology)
Provided quality assurance consulting services to test DTC Trade Suite, a client
server family of post-trade messaging, matching settlement and communication
products.
•	Reviewed and analyzed functional requirement documents. Developed test plan
strategy utilizing Interim Technologies proprietary testing methodology, ValiTest
Pro.
•	Created use case and test scenarios; performed quality assurance testing.
Documented results.
•	Re-tested defects to ensure functional requirements were met.

ADDITIONAL EXPERIENCE: 1987-1998 (DETAILS AVAILABLE UPON REQUEST)
NYNEX, Bell Atlantic, Project Lead / UAT Manager, American International Group,
Sr. Quality Assurance Analyst Barclays Bank PLC, Quality Assurance Manager /
Implementation Manager

TECHNICAL EXPERTISE

•	Hardware:	IBM 3090
•	Operating Systems:	TSO/ISPF, OS/MVS, JCL, TSO/ISPF, AIX/UNIX, Windows NT
•	Database:	IBM/IMS, Sybase SQL Server, Sybase Replication Server
•	Software:	Microsoft Office Professional (Word, Excel, PowerPoint, Outlook,
Access), MS Project, PlanView, Visio, ClearCase, Mercury WinRunner, TestDirector

EDUCATION AND PROFESSIONAL DEVELOPMENT

PROJECT MANAGEMENT INSTITUTE
Candidate, Project Management Professional Certification – 2009

Candidate, Six Sigma Green Belt – 2009

FAIRLEIGH DICKINSON UNIVERSITY, Teaneck, New Jersey
Bachelor of Science, Business Management

NEW YORK CENTER FOR FINANCIAL STUDIES, New York, New York
Life & Health Pre-Licensing Course