KENNETH J. INDOVINO
19 Strongs Ct.
Smithtown, NY  11787
Home:   [Send email to request phone number] 24.0657 	[Send email using form at bottom] 	Cell:  516.658.3749


SENIOR GLOBAL MANAGER – ENTERPRISE COLLABORATION & CONNECTIVITY

Highly motivated, hands-on global Senior IT Manager with a proven track record
of success in directing a broad range of IT initiatives while participating in
planning, design, proof of concept, and implementation of Global Network
Engineering solutions in direct support of business objectives.  Able to cost
effectively achieve these business objectives within targeted deadlines.


CORE COMPETENCIES

•	Network & Systems Engineering	•	Business Impact Analysis
•	Infrastructure Integration	•	Disaster Recovery Planning
•	Strategic Planning	•	Research & Development
•	Risk Assessment	•	Return on Investment Analysis
•	Global Contract Negotiations	•	Global Consulting Engagements
•	Certified Brimstone Methodology – Shared Leadership	•	Lean Six Sigma (CPI &
PLT)


TECHNICAL PROFICIENCIES

Networking/Communications:	TCP/IP, Ethernet, IGRP, EIGRP, RIP, OSPF, BGP, VPN,
SSL, IPSEC, MPLS, ATM, Frame Relay, 802.x wireless, Microsoft SNA, APPC-APPN,
SDLC leased lines, ISDN, Internet Access - Private & Public
Platforms:	Cisco, 3COM, Bay Networks – switches & routers, Juniper, Check Point,
Cisco Pix – Firewalls & VPN concentrators, F5 Load Balancers, AS/400’s, control
units, CSU/DSU, Windows servers - blade and traditional
Tools/Language:	Visual Networks, Sniffer Pro, EtherReal, Optimal, ISDN Watch,
Microsoft Office, FrontPage WEB Designer, Cobol, RPGII, RPG Native 400, Control
Language


PROFESSIONAL EXPERIENCE

ARROW ELECTRONICS, Melville, NY	2000 – 2008
Electronics Distribution with 150,000 customers, 600 suppliers, and 12 billion
in sales
Sr. Manager ECC Group – Global Communication
Managed directly and indirectly a team of 20 engineers including Supervisors,
Technical Specialists, and Sr. & Jr. Engineers globally.  Responsibilities
included capacity planning, network infrastructure, and globally connectivity,
including trending of all regions.  Accountable for the global data network
budget, employee reviews, salary administration, travel and expense, time
reporting, development plans, and project status/review.  Covered different roles
and responsibility during acquisitions and divestitures, though out my time at
Arrow.

KENNETH J. INDOVINO	PAGE TWO

ARROW ELECTRONICS (Continued)
•	Planned, designed, developed proof of concept, implemented, and supported WAN
& LAN Global and logistical networks in 53 countries or 800 locations worldwide.
•	Reduced Telecom Carrier annual savings by $2.9 million from three major areas,
contractual (renegotiation of contracts), dispute (data & voice billing
disputes), and analysis (evaluation of reduction, downgrade, replace, or
eliminate).
•	Supported/Managed the IT budget of about $40 million of which Enterprise
Collaboration & Connectivity represents $14 million.
•	Negotiations of global vendor demos, consulting engagements, and carrier
contracts, which resulted in $1.8 million in savings for 2007.
•	Migrated to a full meshed MPLS wide area network globally with three different
carries, one being a managed service.  Including VoIP for voice mail services in
the US, Canada, and India.
•	Built high available Internet end user, Ecommerce, and Vendor/Partner
environments.  Sourced the management and monitoring of our international
security firewalls to Verisign while achieving the SLA’s to our customers.
•	Designed and implemented Global Video Conferencing and a video learning center
where we were able to stream video/audio to our locations for CEO/CIO messages as
well as content training with Cisco’s streaming media method.
•	Implemented proxies with load balancers into the end user environment, giving
the user experience better performance to the Internet, thus lowering our
bandwidth requirement.
•	Designed, implemented, enhanced, and supported a logistics wireless backbone
worldwide including “Hotspots”, thus making the environment multipurpose.
•	Compiled the analysis and supported the roll out Microsoft Exchange, Active
Directory globally, Internet email Access from anywhere and calendaring sharing,
which was a process improvement.

OLSTEN CORPORATION, Melville NY	1996 – 2000
Temporary Staff – Corporate Office with 400 North American offices and 3 billion
in revenue.
Lead Project Engineer
Responsibility included designing and implementing North America business center
networks.  Supervisory responsibilities were project managing oriented.  Enhance
the support organization on new technologies and training.
•	Innovator of TPC/IP mid-range system (IBM AS/400) platform for major business
service centers.  This newer technology gave our BSC’s (Business Service center)
an enhanced line of network communications.
•	Structured and supervised a team of network engineers/analysts & second level
help desk analysts to support the AS/400 and ATM & Frame Relay connectivity,
resulting in a top level design/implementation and support organization.
•	Lead for wide area network project installing, AS/400, mail server, and file
server using TELNET and FTP for 5 North American business service centers
including; wiring for data & voice, A/C, electrical, work space planning, and
total design of MDF.  This provided a secure and safe environment for our BSC’s
to operate.

STAFF BUILDERS, Lake Success, NY	1990 – 1996
Health Care Staffing – Corporate Office, with 275 US based offices and 300
million in revenue.
Director of Office Automation and Field Support
Management responsibilities of 30 people including operations staff, systems
analyst, PC group, hot line, distribution center, and data entry. 
Responsibilities included managing the budget for the group and tracked all
return on investment projects.
KENNETH J. INDOVINO	PAGE THREE

STAFF BUILDERS (Continued)

•	Designed, implemented, and supported the first AS/400 automated system in the
temporary health care field.  This gave our field locations a competitive edge at
a time where health care companies where competing for the market space.
•	Reported directly to the president on new acquisitions from a technical
position.  This information provided the executives with a better understanding
of what can be leveraged and what could not.

EXECUTIVE LIFE INSURANCE, Jericho NY	1988 – 1990
Life Insurance and Annuities A+ Company with 150 field offices.
Operations Controller
Responsibilities included but not limited to overseeing the computer operations
for the entire North American sales force and client agencies.  This included;
client statements, commission checks, and annuity and life insurance policies.

•	Completed RJE reports for sales force and corporate management ran quarterly
sales reports and annually tax reports, including W2’s and 1099’s.  Provided
financial (personal and corporate based) information to our entire corporate and
sales offices.


EDUCATION

Associates Degree, Data Processing, University of Farmingdale, Farmingdale NY
On hold, working towards additional education
Global Information Technology Management