John Cerniglia
10 Elderberry Lane
Liverpool, NY 13090
H:  [Send email to request phone number] 22-2491
C:  [Send email to request phone number] 57-4684
e-mail: [Send email using form at bottom]

OBJECTTVE
Executive-level position in Human Resource Management/Employment Manager.

EXPERIENCE

Employment Manager, January 25, 1999 – July 2, 2008
CXtec, Syracuse, NY 13221

• Managed the entire employment function, process of requisitions and
authorizations, job advertising, sourcing, screening of resumes, developing
interview questions, interviewing and negotiating/closing the candidate.  The
function also included reference checking, background checking and drug testing
the candidate.  The results interns per year and averaged 36 temp job orders per
year.
• Provided on going interview training for senior leadership, managers and
supervisors.  Provided Predictive Index training to hiring managers and
supervisors.  
• Taught a Predictive Index class each month to all new hires.
• Provided updated compensation/salary grades and job descriptions on an on
going basis to all managers.
• Authored ad copy and placed recruitment advertising in local papers and web
sights.
• Responsible for providing affirmative action tracking, candidate flow analysis
and all other government compliance related activities associated with the hiring
process.
• Developed and maintained community relationships with area colleges and
employment agencies to keep the candidate funnel flowing.
• Oversaw interviews for all internal postings and transfer requests. 
• Developed a very successful employee referral, which improved the company
retention.
• Developed and maintained daily, weekly and monthly staffing reports.
• Proactively analyzed staffing for the organization and determined how
competencies will need to change to support the business strategy.
• Made recommendations to the HR Director for strategic planning purposes.

Director of Sales and Marketing, January 1989 - December 1998
Tollman-Hundley Hotels, Hopewell Junction, NY 12533

• Directed all aspects of sales operations for various hotels in the United
States.  Implemented various programs to increased sales revenue by 10% to 20%
from 1989 -1998.
• Hired and Trained all sales personnel from 1989 - 1998.
• Spent a significant portion of my time in the field both with individual
accounts and co traveling with sales personnel.
• In coordination with the President and COO, established compensation plans for
all sales personnel including salary structures, commission plans, sales contests
and bonus plans.
• Attended and participated in all annual Holiday Inn tradeshows.

Owner of Compact Disc Store, Clarks Summit, PA, January 1987-December 1988

• Owned and managed retail business, which provided a variety of compact disc
music to the public.
• Handled all aspects of the business, including customer service, sales,
purchasing, accounting, employee hiring and training. 

Audio Visual Technician/Marriott Hotel, Newport Beach, CA, May 1984-December
1986
• Assemble and disassemble audio and video equipment used in
conferences/parties.
• Researched and solved technical problems relating to audio and visual
equipment. 
• Interacted with customers in a courteous, professional and efficient manner.
• Made outbound calls to customers with past due accounts.

Audio Visual Technician/Scranton, PA School District, September 1980-March 1984
• Set up and operated audio/visual equipment for classrooms, student music, art,
and administrative events.  
• Responsible for inventory and maintenance of all A/V equipment.

SKILLS
Microsoft Word, Excel, Outlook, ADP/HRB software-applicant tracking and Internet


PROFESSIONAL DEVELOPMENT
Leadership training by Ahern/Murphy
Predictive Index training by Bill Barker

PROFESSIONAL AFFILIATIONS
Advisory Board member, Bryant & Stratton College
Advisory Board member, Syracuse University CBIT Program

EDUCATION
May 1977 – Associate Degree in Speech Communication - Penn State University