ALISE S. POLISHOOK
93 Lake Road, Greenlawn, NY 11740
917-553-6899 E-Mail: [Send email using form at bottom]
Professional with over 17 years of HR and Technology experience. Demonstrating
superior communication, negotiation, presentation, analytical and project
management skills. Competent in providing complete solutions to satisfy all
Business and Technical needs including: Management, Business and GAP analysis,
data analysis, data mapping, process flow development, vendor evaluation and
negotiation, and system implementation (including testing, data conversions,
reporting, validation, and maintenance). Strong background in HR and Benefits
compliance, and research, implementation, and communication of Benefit programs.
Proven track record in managing the SDLC, people, systems, business functions and
projects.
COMPUTER SKILLS
MS Excel, MS Access, MS PowerPoint, MS Word, MS Visio, MS Project, MS Outlook,
Lotus Notes, Blackberry
HRIS/PR Systems: Cornerstone onDemand, Cornerstone Team Manager,
Salesforce.com, UltiPro, iVantage, TimePro, PayPro, Ceridian, ADP HR Perspective,
ADP Payroll, Lawson, Great Plains, Cyborg
Crystal Reports, Cognos, ReportSmith, SQL, HTML, PGP Encryption, ScanSoft
OmniPage 16, Ipswitch WS_FTP Professional, WebEx, Readytalk
Older skills Unix, JavaScript, Business Objects, Dashboard, Test Director,
FrontPage
EXPERIENCE
TEACH FOR AMERICA (through WHITRIDGE ASSOCIATES, INC), New York, NY
Provider of teachers for low-income communities
Consultant Technical Business Analyst July 2008 Present
Manage multiple Human Resources and Finance technical system projects
Create project plans using MS Project, run weekly meetings, update statuses,
and troubleshoot any issues that come up
Work with a multiple Stakeholders at all levels (Recruiting, Benefits, HRIS,
Compensation, Finance, Payroll, Grants/Contracts, etc.)
Perform Business Analysis (current processes, system
issues/requirements/enhancements/specs/wish-list, etc.)
Conduct and document vendor research (including Gartner research); Present
research findings to Stakeholders
Use MS Excel to perform data analysis, data audits, and data mapping
Create HR, Payroll, Accounting and Finance process flow documents using MS
Visio
Work with vendors (Workforce, HRB, Taleo, ADP, etc.) to resolve issues and
discuss enhancements
Develop technical specifications and communicate them to vendors
Participate in vendor demos; Manage vendor relationships
ASTADIA, INC., Addison, TX / Huntington, NY (work from home with about 20-30%
travel)
Management Consulting Firm specializing in OnDemand and SaaS Implementations
Engagement Manager / Implementation Consultant / Project Manager November 2007
June 2008
Guide corporate clients through the implementation process of Cornerstone
onDemand and Cornerstone Team Manager Software-as-a-Service (SaaS) ASP products
Conduct Business Analysis, Kick-off, Configuration workshop, and weekly team
meetings during the implementation process
Setup and test system for each client
Train client team on system, and create training for end-users
Develop implementation tools/documents for team (time-line, kick-off document,
training documents
Follow-up on Sales leads for Cornerstone Team Manager including: creating,
scheduling, and conducting demos, etc.
Enter and tracking contacts, leads, referrals, opportunities, etc. in
Salesforce.com
B.R. GUEST LLC, New York, NY
Director, HRIS and Benefits May 2007 October 2007
Oversee the HRIS and Benefits functions for 2000 employees in 15 different
locations (NY, Chicago, Vegas) for this restaurant management company (Blue Water
Grill, Dos Caminos, Ruby Foos, Vento, Isabellas, Fiamma, Primehouse, Ocean Grill,
Atlantic Grill)
Managed HRIS and Benefits functions and team, and handled all Benefits issues
Implemented and administered Benefits (medical/dental, life, disability/FMLA,
Workers Comp, COBRA, 401(k), etc.)
Reconciled, approved, and tracked all Benefit and COBRA bills
Kept current on regulations to ensure compliance
Developed new process and procedures, and conducted training to restaurant
management
Evaluated Benefit industry trends and proposed changes to current plans
Project Manager/Business Analyst for HRIS implementation; Lead system
selection process; Analyzed business needs/requirements
Developed reports using Crystal, SQL, and Excel; Researched and resolved all
system issues
Overall responsibility for system changes: New Hire, Change, and Separation
paperwork for all restaurants including the back-to-back opening of 3 restaurants
totaling 750 new employees in 3 months
METLIFE (through SPHERION CONSULTING), LIC, NY
Consultant (Temp) Technical Project Manager/Business Analyst International
Compensation & Benefits February 2006 May 2007
Managed Compensation Structure projects for various countries; Maintained and
updated project plans
Worked with 17 International offices to develop MS Visio Organizational Charts
and PDF Job Descriptions
Attended HAY Training, and developed training binders; Mapped HAY Points to
Organizational Charts
Created data collection Spreadsheet for the UK; Used spreadsheet to create
Access Database; Developed process flows; Trained users
Developed an Expatriate Assignment and Compensation Access Database; Developed
process flows; Trained users
Determined benchmark positions and map job descriptions for analysis with
Mercer and McLagan
Developed process flows using MS Visio for Long Term Incentive (LTI) program
Created various advanced spreadsheets: budgeting, data analysis, cost
projections, informational, etc.
Produced compensation and benefits planning spreadsheets and reports
Technical person/host for LTI WebX International presentations
Assisted with Hewitts Global Inquirer implementation
Worked on team to review Expatriate and Foreign National policies and
procedures
JENNISON ASSOCIATES LLC (SUBSIDARY OF PRUDENTIAL), (Asset Management Firm) New
York, NY
Project Manager / Business Systems Analyst - Sr. Human Resources Information
Systems (HRIS) & Benefits Associate April 2003 October 2005
Managed HRIS, Benefits and Compensation Analysis functions for this Asset
Management Company
Managed HRIS and Benefits Team; Project Manager for UltiPro full life-cycle
HRIS implementation
Lead system selection process using specific selection criteria: competitive
cost, integrated HR & PR system, advanced ad-hoc reporting, web-based (Employee
and Manager Self Service, e-Recruiting, etc.), advanced module functionality, ASP
feature, etc.
Negotiated contract and implemented system on-time and under budget; Conducted
Business Process and GAP Analysis
Worked closely with Business Units (HR, technology, finance, & legal),
directed project team, conducted process and system analysis, performed data
mapping, setup and tested system, wrote technical specs, and worked with vendor
to resolve implementation issues
Loaded data and application updates onto Backup Server including entering and
running SQL commands
Assisted with setup and testing of Ceridian Payroll and Tax Services; Ran 6
live parallels between Ultimate and ADP; Audited and corrected all data between
the systems; Trained Payroll staff on Payroll process
Conducted Compensation, HR, and Benefits data analysis using MS Excel, MS
Access, Cognos, & Report Smith
Created a Compensation database and planning reports using MS Access in order
to simplify the year-end Comp process
Calculated severance, conducted Adverse Impact testing for AAP and EEO
compliance, and provided data and analysis for AAP
Mapped McLagan Job codes and titles to Jennison titles, and analyzed actual
salaries compared to McLagan salary percentiles
Managed Benefits function: analyzed costs, completed 5500s, gathered data for
FAS 106 reporting, researched trends and new plans, designed new plans and
negotiated contracts, implemented new Benefit plans (Medical/Dental, Transit,
Dependent Care, Long Term Care, 529 Plan, Life Insurance, Maternity/Paternity),
researched and implemented discount program, administered all Benefit plans and
Employee Leaves, resolved issues with Retirees and COBRA participants,
communicated changes of plan design and information on new plans, researched
claim issues, handled employee leaves, counseled employees, worked with vendors
to resolve issues, developed policies and procedures, and oversaw and approved
payment of bills
CHRISTIE'S AUCTION HOUSE, (through FORUM PERSONNEL), New York, NY
Consultant Project Manager/Business Systems Analyst August 2002 October
2002
Assisted with completion of Phase I of Global HRIS implementation.
Help-Desk support/system issues resolution (logged issue into Test Director,
researched, called vendor, followed-up to completion)
Set-up system, conducted data analysis and validation, created reports and
queries, and ran weekly meetings with International team
PEPSICO, INC., PEPSI BUSINESS SOLUTIONS GROUP, (through KELLY IT RESOURCES),
Valhalla, NY
Consultant HR and Benefits Business Systems Analyst, Project Lead March 2002
June 2002
Hired to lead Pepsis migration from Merrill Lynchs legacy platform to
Merrills Option Choice platform for ESOP plan.
Analyzed current and future data feeds to and from Merrill, mapped data,
conducted a Gap Analysis, and identified discrepancies
Defined changes to new platform, and determined potential programming changes,
project cost, and need for resources
Resolved issues pertaining to the variety of HRIS systems and versions
(PeopleSoft and ADP) at Corporate and Division locations
Created Process Flows of current and future processes
Developed reports and Queries in MS Access, SQL, and Business Objects to
compare and verify data
EDISON PROJECT (NASDAQ: EDSN), (Public School Partner) New York, NY
Lawson Project Manager / Business Systems Analyst / Manager of HR Information
Systems April 2001 November 2001
Hired to manage full life-cycle implementation of Lawson HRIS system on an
Oracle/Unix platform.
Managed HRIS Team and Project Team
Project Manager: Conducted Business Process and GAP Analysis; Designed Process
Flows; Created and maintained project plan; Facilitated weekly meetings; Managed
staff/consultants; Analyzed and maintained budget; Wrote documentation
Worked with Functional areas to conduct business needs analysis; Wrote
technical specs for IT to develop Lawson to ADP interface
Saved company $150,000+ in consulting fees; Mapped, converted and validated
data; Setup, tested and maintained system and tables
Developed and ran reports; Analyzed data using MS Excel and MS Access
Designed, developed, and posted HR/Benefits Web Pages and Forms to Edisons
Intranet using HTML and FTP software
Worked with Benefits department, created workflow procedures, and evaluated
electronic Benefits vendors
AMBROSE EMPLOYER GROUP, LLC (PEO), (HR Consulting Company), New York, NY
Lawson Project Manager / Business Systems Analyst / Director of HR Information
Systems June 2000 March 2001
Hired to manage full life-cycle implementation of Lawson ERP (finance and HR)
system on an Oracle/Unix platform from Great Plains.
Managed both internal HRIS team/external consultants; Facilitated weekly
status meetings, delegated responsibilities, and set deadlines; Analyzed and
maintained budget; Wrote documentation; Conducted system testing; Developed
training and trained users
Worked with Functional areas to conduct business needs analysis; Wrote
technical specs for Lawson to vendor interfaces
Managed vendor selection process, negotiated contracts, and maintained
relationships
Mapped and converted all HR data from legacy system to Lawson; Managed HR data
validation process
Setup system tables: HR, Personnel, Benefits; Configured and customized Web
based Employee/Manager Self Service using HTML
Conducted system testing, and created reports and queries via Lawson HR
Writer, Lawson web, MS Excel, and MS Access
Developed training for users, and conducted train-the-trainer sessions
ENABLEVISION LLP, (ERP Consulting Company), Warren, NJ
Lawson Project Manager / Consultant October 1999 May 2000
Responsible for partial and full life-cycle implementations and set-ups of
Lawson ERP on Oracle/Unix and NT platforms for a variety of clients (Medical
Equipment Manufacturer, Educational Medical Research Facility, Healthcare,
Retail, etc.); Trained users
Wrote technical specs, and worked closely with programmers to develop
customizations
Assisted clients with policy and procedure changes and development including:
FMLA, PTO, and Sick/Vacation policies
Worked on Request for Proposals (RFPs), vendor selection/negotiations, and
development of new forms/user documentation
Researched E-Time packages, and helped client in selection process
Mapped and converted data from legacy systems into Lawson using MS Excel and
MS Access; Created reports using HR Writer
GREY ADVERTISING INC., (Advertising Agency), New York, NY
Consultant September 1999 October 1999
Assistant Manager, Benefits November 1997 September 1999
Managed Benefits staff, and all Health & Welfare plans
Project manager for analysis and development of HR/Benefits systems: HRIS, HR
Intranet/Internet, Employee Self Service
Project lead for large scale, full life-cycle, multi-year implementation of a
corporate wide HRIS system (Cyborg)
Setup HRIS tables and tested system, created HRIS reports, developed training
materials, and trained users
Counseled employees on all FMLA, NJ FLA, Maternity, STD, LTD, ADA, and
Workers Comp claims
Performed Benefits/Comp research and analysis; Prepared Severance and Benefits
cost analysis using MS Excel and MS Access
Administered COBRA and payment of Benefits bills; Researched and resolved all
claims issues
Trained HR Staff on HR/Benefits policies and procedures as well as 401(K) and
Profit Sharing programs
Researched and selected vendors; Negotiated contracts/rates renewals;
Implemented new Benefits plans
Developed and communicated legally compliant policies and procedures to
employees and HR team
Worked with Vendors, TPAs, and Brokers: contract negotiations and plan design,
claims issues, 5500s, etc.
Handled Employee Relations issues, and directed a variety of HR, Wellness,
Benefits, and Compensation projects
ANDERSEN CONSULTING, LLP, (Management Consulting Company), New York, NY
Benefits Analyst January 1997 November 1997
Managed Benefits Assistant
Processed and tracked FMLA, NJ FLA, Maternity, STD, and LTD claims; counseled
employees on state/federal entitlements
Researched, developed and communicated legally compliant Benefits and HR
policies
Administered all Benefits plans (Health & Welfare/Retirement/Wellness);
Investigated and resolved all claims issues
Designed and presented Benefits training for large HR staff and conducted
weekly orientations of up to 100+ employees
Reviewed and approved processing of all Workers Compensation and ADA claims
Researched International Benefits for effective communication of U.S. Benefits
to Inpatriates and U.S. transfers
Worked with Vendors and Third Party Administrators daily
SHOWTIME NETWORKS (DIVISION OF VIACOM), (Communications Company), New York, NY
Benefits Coordinator July 1995 May 1996
Communicated Benefits information to new, current, and terminated employees
Administered Benefit plans; Investigated and resolved all claims issues;
Assisted in writing the Benefits Administrators Guide
Handled 401(K) orientations, presentations, counseling, enrollments, loans,
withdrawals, and hardship withdrawals
Ensured prompt payment of all invoices and premiums; administered all
enrollments
Managed Workers Compensation claims, and Disability claims
Implemented and communicated HR policies and programs including: Domestic
Partner Benefits, Work/Life Programs, etc.
ELECTRONICS BOUTIQUE, (Major Software Retailer), Albany, NY
Manager October 1991 May 1994
Managed Staff, prepared work schedules, created monthly reports, and processed
Payroll
Performed platform training: sexual harassment, sales, theft, team,
empowerment, and motivational
Responsible for Recruitment of all exempt/non-exempt technical sales staff;
performed background checks
Handled employee: relations, evaluations, merit increases, promotions,
terminations, and exit interviews
Responsible for sales goals for entire store; Developed marketing strategies
and advertised and held marketing events
WILLIAMSBURGH SAVING BANK, Huntington, NY
Bank Teller January 1986 December 1989
Handles all customers banking transactions
CONTINUING AND PROFESSIONAL EDUCATION
New York University Basic Project. Mgmt., Project Mgmt. for Technical
Projects (towards Certificate in Project Mgmt.) 2009
New York University Systems Analysis & Design (towards Certificate in
Business Technology) 2009
Hunter College (continuing education) Web Classes (HTML, JavaScript, Unix,
Linux, SQL, etc.) - 2000-2001
Baruch (continuing education) Visual Basic 2000
Lawson (Lawson HR/PR Suite, Employee Self Service, Manager Self Service,
Pay-to-Bill, Database Administration, etc.) 1999-2000
Queens College (continuing education) Certificate Microcomputer
Programming - January 2000
New York University (Introduction to HR, Recruiting) - 1995
EDUCATION
State University Of New York At Albany - Bachelor of Arts Degree - May 1994
Major: Psychology Minor: Organizational Communications *16 Credits
of Computer Science
Suffolk County Community College Associates Degree - August 1988
Major: Business Administration
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