Orval D. Hill
143 Grand St. Lockport, NY  [Send email to request phone number] 02-7776  [Send email to request phone number] 38-2812 [Send email using form
at bottom]

Objective	Obtain a contract within an organization that offers a variety of
fields to which I can grow. Use my expertise in helping the organization with
growth and development.

Experience

Business Office Manager, Edward Jones Financial- Lockport NY    
December 2007-Present
	Maintaining daily operations of the financial office 
	Handling of client database and financial transactions
	Assisting financial advisor with daily trades and his scheduling
	Marketing to clients and event co-ordination 
	Maintaining client support with service, sales and up to date
information  


Director of Finance, Steve Baldo Lincoln- Mercury Amherst, NY 
March 2007 – July 2007 
	Developed relationship with banks in order to improve department profit
margin
	Selling of extended service contracts and environmental products
	Consulted with management team to train new sales consultants
	Responsible for interviewing and hiring sales consultants
	Maintained ethical compliant business conduct

Finance Manager, Heinrich Chevrolet Lockport, New York		
June 2006- December 2006
	Developed relationship with banks in order to improve department profit
margin.
	Selling of extended service contracts, theft guard, and environmental
products.
	Consulted with management team to train new sales consultants.
	Averaged $700 per retail copy.
	Maintained ethical compliant business conduct.

Director of Marketing, Appraisal International, Williamsville, New York	
June 2005-March 2006
	Responsible for the pro-active marketing of the company.
	Generated new business by developing solid relationships with brokers
and real     estate agents.
	Maintained collections of payments due or past due accounts. 		
	Facilitated daily operations of business, assigning appraisals,
scheduling appointments, bookkeeping, and financial matters.

Mortgage Loan Officer,	M&T Mortgage Corporation Williamsville, New York 
June 2003-November 2005
	Annual sales over $20 million.
	Generated sales and refinancing through excellent customer service.
	Developed and maintained business relationships with clients resulting
in high percentage of referral business.
	Work as part of a team to ensure customer satisfaction.

Home Equity Product, M&T Corporation, Consultant/Supervisor Williamsville, 
New York
March 1999- June 2003	  
	Worked with clients to determine credit worthiness.
	Analyzed client’s financial conditions to determine eligibility for
bank products.
	Managed Home Equity portfolios.
	Led a team of six individuals in supervisory role.




Outbound Sales Representative, M&T Corporation, Williamsville, New York
November 1998-March 1999
Expanded the M&T relationship with clients through outbound calling efforts.
Communicated regulations, products, and services to ensure customer
understanding.
	Maintained excellent records in a manual-tracking environment to
accurately reflect the success of the department.  

Education/Training

	Bryant & Stratton School of Business, Amherst, New York 
   Business Administration, 1998-2000
	United Car Care training course  
	Automotive Profit Builders training courses
	Completed Automotive Profit Builders course in Boston, MA
	Courses on regulations and conducting business management 
	Edward Jones office management training
	Retirement product training
	Edward Jones sales and service training
Computer Skills	
Proficient with Microsoft Word, Excel, Windows Explorer, Reynolds & Reynolds,
Decision app., Dealer track, and Route One, CSW, GroupWise, Jones link, Edward
Jones in house systems. 


References


	
Additional References are available upon request.