Cherie Rivera
1740 Westchester Avenue Apt. 3, Bronx, N.Y. 10472
347-851-4412 ~ 347-820-3491
[Send email using form at bottom]
OBJECTIVE
	To obtain a position with a company to which I can contribute my hardworking
ability and positive attitude to benefit my employer and be of service to
others.
SKILLS PROFILE
	•	Experience in customer service
•	Knowledge of and experience with Microsoft Word 2003
•	Good filing and organizational skills
•	Experience in handling confidential paperwork
•	Ability to take accurate phone messages and deliver messages promptly
EMPLOYMENT HISTORY
	The Children’s Place	11/2002-02/2004
	Lead Cashier and Loss Prevention Supervisor                                    
      New York, N.Y.
•	Customer service representative.
•	Successfully completed all jobs by time requested.
•	Trained all new associates.
•	Recorded inventory and assembled displays.
•	Answered all telephone inquiries and telephone messages and delivered them
promptly.
•	Received cash payment or obtained credit/debit authorization.
•	Assisted customers through recommendations.
•	Assisted with the security of merchandise.
	
TJ Maxx	
06/2001-01/2002
	Sales Associate                                                                
                  New York, N.Y.
•	Experience in customer service.
•	Trained all new associates.
•	Answered all telephone inquiries and directed all calls to the proper
extension.
•	Cashier/ Credit card verification.
•	Received cash payment or obtained credit/debit authorization.
•	Assisted customers through recommendations.
•	Assisted with the security of merchandise.
	O.M.G. Inc.	09/2000-05/2001
	Sales Associate                                                                
                   New York, N.Y.
•	Prepared store display’s and racks for presentation.
•	Organized merchandise through out the store.
•	Received cash payment or obtained credit/debit authorization.
•	Assisted with the security of merchandise.
•	Assisted customers through recommendations.

EDUCATION
	High School Diploma	2007
	James Madison High School                                                      
           Norcross, Georgia

VOLUNTEER WORK
P.S./M.S. 34	09/2004-01/2005
Learning Leaders Program 

•	Instructed children during recreation.
•	Planned activities to stimulate language, social and motor skills.
•	Identified problems and took corrective action.
•	Experience in general assistance to a teacher.
•	Helped kids complete homework assignments.

District Council 1707	06/2004-09/2005
File Clerk

•	Assisted with Filing, Faxing, and handing out flyers at rallies.
•	Answered all incoming telephone inquiries and directed all calls to the proper
extensions.
•	Assisted with all zerox copies.
•	Successfully completed all assignments by time requested.
•	Data Entry
•	Customer Service

  Escuela Hispana Head Start                                                    
         	09/2007-Present
New York, NY







06/2004-Present
   New York, NY









  
   10/2002-12/2003
  Teachers Assistant                                                            
                       New York, NY

•	Assisted teachers with field trips, lunch time, and classroom meetings.
•	I assisted the teachers when the assistant teachers were at meetings or out
sick.
•	Assisted the Family Worker with all filing and zeroxing copies.
•	Answered all telephone inquiries and directed all calls to the proper
extension.