Paulette Montalbano
22 S. Service Rd.
East Islip, NY 11730
 [Send email to request phone number] 50-5355  [Send email to request phone number] 67-7795
www.PMonte049@aol.com
Objective:	    To contribute developed skills to a challenging
Secretarial/Customer Service position   with a progressive organization offering
opportunities for growth and advancements

Summary of Qualifications:  
•	Multi  - line phone skills
•	More than 16 Yrs. Office experience including typing 40wpm and word
processing
•	Self motivated, able to set effective priorities to achieve both immediate and
long term goals
•	Excellent communication skills both oral and written
•	Proven interpersonal skills, having dealt with a variety of professionals and
clients

Experience:
2005 - 2008		     RE/MAX Results Plus, Islip, NY
                              Office Manager
•	All financial transactions
•	Responsible for all incoming calls to make sure each call went to the correct
agents
•	Monthly Invoices for agents
•	Ordering of supplies
•	Set up appointments for Homes
•	Resolved problems in a timely manner
•	Put in for Sign requests
•	Customer Service and Phone Leads
•	Filing
•	Greet visitors and provide information
1999 – 2005        Hamilton Homes Realty
                             Office Secretary
•	Ordering of supplies
•	Answered phones directing them accordingly
•	Set up appointments for showings
•	Did all financial transactions
•	Set appointments for Broker
•	Sign requests
•	Sent out faxes and made copies of important paperwork
•	Customer Service
•	Filing
•	Greet visitors, and provide information
1993 – 1998        Joint Industry Board of Electrical Industry
                             Eligibility clerk
•	Checked to make sure each member was eligible for Medical Insurance
•	Resolved all member concerns and issues in a timely manner
•	Checked for eligibility of Holiday checks and Vacation
•	Input of change of address, phone, dependants, personal information
Additional Employment:
1989 - 1993       	  Payless Shoe Source – Manager
1983 – 1988         Fayva Shoe Store – Assistant Manager
1982 – 1969         Jays Italian Restaurant - Waitress