Kenny Leon
46 1st St. Waterford, NY 12188 
Phone:  [Send email to request phone number] 26-6389 Email: [Send email using form at bottom]


Objective

To secure a position with a well established organization with a stable
environment that will lead to a lasting relationship and success for all
involved. 

PROFILE 
Accomplishment made in recovery combining experience and specialized knowledge
in areas of loss prevention, public safety and investigations. Gather information
and intelligence on the whereabouts of people who have skipped out on agreement.
Using decision making, prioritization, customer service, analytical
investigations, demonstrated strong negotiation, interpersonal, communication and
analytical skills. With Strong coaching and interpersonal skills and able to
Manage multiple priorities and deadlines in a fast paced high volume environment
and influence others at all levels of the organization.


CORE COMPETENCIES
Having experience with Sales, Telemarketing, Investigation, Case Management,
Human Relation, Team Leadership, Project Coordination, Procedural Compliance,
Organization, Communication, Time-Management, Case Analysis, Report Writing and
Observation; I'm capable of handling a mass volume independently and working well
with others.


PROFESSIONAL EXPERIENCE
Skip Tracer; GA Adjustment Services, Woodstock, GA 2008 
Skip Tracer; Automobile Recovery Bureau Atlanta, GA 2006-2007 
Skip Tracer; Gillum, Driskel & Associates Sarasota, FL 2006 
Skip Tracer; Focus Receivables Management, Marietta, GA 2006 
Skip Tracer; RDA Towing and Recovery St. Louis, MO 2005 
Skip Tracer; Titan Recovery And Collection Services 2004
Skip Tracer; Automobile Recovery Service-Cleveland, OH Cleveland, OH 2004 
Skip Tracer; ASAP Towing and Recovery 2003
Skip Tracer; International Intelligence Agency 2003 Marietta, GA 2003 
Skip Tracer; Douglas, Sparbel & Assoc. Phoenix., AZ 1997-1999 
Sales Manager; HSI Wireless Corp. Phoenix., AZ 1997 
Corp. Telemarketing Manager; Big Sky Home Direct Television Clifton Park, NY
1996-1997 
Private Investigator; Central Investigators Agency Phoenix, AZ 1993-1995 


ASSET RECOVERY
Conduct routine investigation pertaining to location of car, truck, boat,
motorcycle and RV and their operators. 
Liaison with clientele providing report of action and suggestion 
Contact made with customers explaining situation and ushering to surrender or
resolve.
Expert with location of subject and with File Management 
Ensure regulatory compliance with FDCPA, Gramm Leach Bliley Act, The Soldiers
and Sailors Civil Relief Act (SSCRA) Disturbance of Peace as well as safety
guidelines.


CAREER HIGHLIGHT
Created and applied;   The ACE-Accomplishment with Cooperation and Excellence. 
A program which when applied corrects communication breakdown and brings
increase to client satisfaction, repossession/resolve percentages and lessons
wrongful actions.


EDUCATION
Schalmont High School, Rotterdam, NY Diploma 1983-1987 
Community College of the Air Force, Denver, Co, Certificate 1987-1988 
Central Investigators Academy. Phoenix, AZ. Trade School 1993.
Certificates obtained in retail, traffic accident, criminal, arson
investigation, investigative technique, crime prevention, business intelligence,
security system and placement and judicial procedure within a court room
atmosphere. 

COMPUTER 
Software Applications: Microsoft Office, Money, Outlook Express, Adobe Acrobat
and photo, Anti-Virus, Internet Explorer, Netscape Navigator, Accurint, Flat
Rate, Acxiom, Insight, Lexis, Master Files  MSN, AOL, Yahoo Messengers, WinZip,
Adobe and continuing with technical skill development.

OFFICE 
Telephone, Typewriter, Fax, PC, Calculator .

MILITARY BACKGROUND

USAF 1987-1992
Aircraft Weapons System Specialist, Honorable Discharge 

References available upon request