PROFESSIONAL EXPERIENCE

MLB ADVANCED MEDIA., - NEW YORK, NEW YORK						
Senior Quality Assurance Engineer					May 2008 – Present

Responsible for manual testing of MLB.com, MiLB.com, 30 team sites, forms, as
well as numerous affiliate sites
Manage and ensure that multiple project goals are achieved with timeliness and
quality standards
Consult with product development staff to build an understanding of business
functionality
Build and maintain relationships among all departments
Participate in review of business requirements and functional specifications.
Define, manage and review the test scenarios for multiple Internet projects
Perform front and back end testing on Web applications as needed
Write SQL queries in SQL Navigator for desired information output and
verification
Using Oracle forms tool for verifying proper entitlements, billing,
auto-renewals, product blocking, invoicing
Testing on multiple operating systems
Reporting of issues in Bugzilla for forms and Jira for projects


WATERFRONT MEDIA., - BROOKLYN, NEW YORK						
Senior Quality Assurance Engineer					July 2007 – May 2008

Creation and execution of multiple manual scripts
Manual testing of over 14 web based products 
Extensive launch product testing based on specification documents
Daily build testing across the product lines
Identifying front and back end issues
Identification, reporting and tracking of software defects using Mantis
Develop and maintain testing strategies across multiple product lines.
Training and mentoring of QA Assistants and contractors

PASSLOGIX, INC., - NEW YORK, NEW YORK						
Senior Quality Assurance Engineer					September 2006 - June 2007

Lead for RSA SOM project
Develop and maintain test scripts
Perform manual application software and web page link testing
Testing performed on Virtual PC’s and VMware Images
Localization and Branding testing
Prepare and maintain test case documentation
Prepare reports on test results, defect analysis and overall testing
Create and maintain QA methodologies, standards, templates etc.
Maintain toolset configuration and environment
Provide guidance on testing issues 
Defect entry, tracking and reporting using Adminitrack software

BLOOMBERG L.P., - NEW YORK, NEW YORK 					
Software Quality Assurance Analyst & Distribution Administrator		August 2000 -
August 2006

Develop, and implement test plans, test scripts and processes of Bloomberg L.P
software 
Manual testing of all Bloomberg L.P software on 95, 98, NT, XP, 2000,
Millennium, and Unix Platforms 
Testing of multiple API software components simultaneously 
Script and off-script testing for Functionality, Integration, and Performance 
Testing of all file downloads and executables to website
Regression and User Acceptance Testing
Defect entry, tracking and reporting using internal Development Request System
(DRQS)
Detailed management reports for all testing issues using Mercury Test Director
Test all manual installation & upgrade scripts for software that will be
released to the web
Liaison between Management, Research & Development and Global Testers
Coordinate testing schedule into the monthly software release schedule
Maintaining commentary page, website text edits, software download database
Monitor (NYQC, SWQC & SWFB chat pages), track and troubleshoot all problems
reported in Beta software by In-house users 
Monthly updates to Software Support website
Document and track DRQS’s (outstanding & completed)



MULTEX INC., - LAKE SUCCESS, NEW YORK
Quality Assurance Analyst						July 1999 – August 2000

Design, develop, and implement test plans, test scripts and processes
Manual testing of all Multex and MarketGuide web sites and software products on
NT Platform
Stress testing of Market Guide Inc. Web site using Rational Performance Studio
7.1 
Functionality, Regression and Performance testing
Detailed reporting and tracking of all bugs using SQA Suite (Manager)


PROFESSIONAL EXPERIENCE cont’d

CANON U.S.A., INC. - LAKE SUCCESS, NEW YORK
Marketing Administrative Associate					April 1997 – June 1999
Marketing Administrative Assistant					January 1995 – April 1997
Service Administrative Coordinator					April 1993 – December 1994

Analyze current market for NP Copier supplies (200 mil.)
Analyze current markets for Facsimile (63 mil.) and Color Laser Copier (66 mil.)
supplies
Create monthly sales reports and graphs for distribution to department managers
Prepare spreadsheets of sales information for analyzing
Assist in the creation of new programs and monthly graph reporting
Coordinate and conduct training seminars for the Canon Data Network


EDUCATION

COMPUTER CAREER CENTER - GARDEN CITY, NEW YORK					              Microsoft
Certified Professional  						February 1998 – June 1999

LONG ISLAND UNIVERSITY - SOUTHAMPTON CAMPUS, NEW YORK				               Bachelor
of Science; Management Information Systems			September 1987 – May 1991


CERTIFICATIONS

Certified Novell Administrator  •  Microsoft Certified Professional  •  A+
Service Technician


REFERENCES		Furnished upon request.