MELISSA PHILLIPS 1848 Eastern Parkway Apt. 2A, Brooklyn, NY 11233
 [Send email to request phone number] 85.4108

OBJECTIVE

Productive, quality-oriented Administrative Professional eager to contribute
exceptional executive support, office management and project administration
skills toward optimizing operations of a progressive organization.

CAREER PROFILE
 * Long-term administration and office management experience.
 * Focus on productivity enhancement and meaningful cost control.
 * Record of progression to assignments of increasing authority and
responsibility.
 * Adept in Risk and Insurance Department operations.
 * Effectively support housekeeping, HVAC, fire alarm, electrical and
maintenance.
 * Wide-ranging project and facilities management background.
 * Experienced in employment, auditing, workers compensation and contracts.
 * Skilled in policy/procedures and process improvement.
 * Winner of multiple awards for cost savings and general proficiency.
 * Comprehensive grasp of business management.
 * Outstanding communications and presentation skills.
 * Member of office "Green Team" implementing recycling and other programs.
 * Expertise in providing support to senior management.
 * Well-organized multi-tasker with strong detail orientation.

PROFESSIONAL EXPERIENCE

Girl Scouts of the U.S.A., New York, NY
Building Service Coordinator
 * Promoted to act as Liaison for Housekeeping, Porter, Building Management,
Lighting and Café Services Departments.
 * Supervised all skilled/semi-skilled maintenance, janitorial, custodial,
electrical and HVAC contractors.
 * Managed fire safety, Emergency Action Planning Team, security system and UPS
system.
 * Arranged office modifications, staff relocations, meetings, events and vendor
negotiations.
 * Have reduced expenditures by over $10,000 while maintaining office
efficiency.
 * Played key role in building achieving LEEDS Certification.
 * Slashed injuries through use of Ergonomic Consultant.
 * Recipient of multiple awards for outstanding performance.

Administrative Assistant
 * Provided secretarial, administrative and clerical services for Risk and
Insurance Department.
 * Assisted Building Service Coordinator of National Properties Department with
special projects.
 * Promoted to above position upon retirement of BSC.

OTHER EXPERIENCE
Have been employed by: YMCA Technical School in capacity of
Secretary/Administrative Assistant; Abraham & Strauss Department Stores as
Clerk/Typist; Corner, Finn, Nicholson & Charles, Esq. as Secretary; Steels Real
Estate Company as Secretary; and All Towns Brokerage as Clerk Typist/Messenger.

EDUCATION

Building Managers and Owners Institute, Diploma, Facility Management

Grover Cleveland High School, Diploma, Co-Op Program