VANESSA JOSEPH
241-02 137 Avenue
Rosedale N.Y. 11422
[Send email using form at bottom]
646-207-5424

Objective:  To obtain a position enabling me to apply my communication,
analytical and interpersonal skills, while contributing to the success of this
organization.

Qualifications:
•	Fluent in French-Creole: Performed translation services for all employment
positions listed below
•	Journalist for SUNY at Stony Brook’s newspaper, The Statesman
•	Program Coordinator for the Residential Legislative system
•	Research Assistant-conducted legal/political assignments and surveys
•	Microsoft Word, Excel, Power Point, Electronic mail feed, Microsoft Outlook,
Acrobat Reader
•	Member of Greater New York Administration Directors of Volunteer Services: NYC
and L.I Chapters
•	Member of Professional Development sub-committee
Education:
•	September 1996 to May 2000   State University of New York at Stony Brook,
Political Science Bachelors of Arts Degree
•	Initiated Human Resource Management Masters Degree
•	Continuous Management training via MJHS and GNYADVS
Experience:	
January 2007 to Present  Coordinator of Volunteer Services, Metropolitan Jewish
Health System-Hospice 
•	Supervise staff of Patient Care and Administrative Volunteers throughout the 5
boroughs and Nassau county 
•	Engage in Marketing and Community Outreach events and projects
•	Manage the recruitment, interview and retention efforts of staff (volunteers
and Interns)
•	Manage assignments, assess performances, conduct trainings, presentations,
in-services and support meetings
•	Provide ongoing education to Interdisciplinary Health System staff with
respect to volunteerism
•	Develop and implement role related quality improvement initiatives
October 2004 to January 2007 Network Associate, Hospice Care Network 
•	Provide assistance in all phases of patient admissions, transfers and
discharges
•	Monitor inventory of office and medical supplies
•	Serve as Network contact for patients, hospitals, funeral/nursing homes and
HCN Clinical Staff
•	Generate census, patient-staff assignments/charts, medication and care plan
reports (HMS system) 
•	Oversee Medical Records Department
•	 Expedite network inquiries requiring follow up procedures 
•	Coordinate lab/x-ray requests, assist in employee training and evaluation
procedures
March 2003 to April 2004 Account Administrator, DSTOutput/Rapid
Solutions-Marketing Svc.Div. 
•	Manage mutual fund account, with respect to financial printing
•	Oversee production –supervise operations flow and file processing to meet
client expectations 
•	 Monitor/generate  inventory, billing/invoicing and  projection and success
rate reports
•	 Participate in client conference calls and presentations for brainstorming
purposes
•	Coordinate implementation projects to maintain proactive client relationships
•	Host marketing events geared towards advertising programs via informational
seminars 
June 2001 to March 2003 Corporate Liaison/Trainer, LHFI Corporate office
•	Process inbound and outbound calls from service technicians, customers,
partner establishments and contracted service and warranty companies. 
•	Generate/monitor reports of accounts for both customers and contracted
accounts 
•	Participated in establishing and overseeing new and existing accounts
September 1999 to July 2000 Supervisor, Alumni Advancement
•	Conduct interviewing, (hiring/terminations) orientation and training sessions
•	Plan daily objectives and financial goals to promote efficiency
•	Evaluate employees’ growth potential and abilities to ensure improvement
•	Network with various companies for fundraising projects/employee incentives
•	Prepare financial and employee evaluation/review and script revisions
•	Utilize the internet for advertising and marketing purposes to enhance
revenue
•	Maintain financial quotas and extensive follow up skills
•	Prepare motivational presentations to ensure top quality performance of
employees


References furnished upon request