WENDY NELSON sales@mediatekgrafx.com [Send email to request phone number] 85-4293
www.mediatekgrafx.com POB 102, Gerry, NY 14740
PROFESSIONAL OVERVIEW
Technology skills, advertising and marketing expertise, graphic arts talent and
entrepreneurial experience enabled multiple corporations to reach and exceed
expectations for business solutions, increased revenue and growth. Specialize
with multi-location businesses.
Owned or co-owned five small business and two partnerships, as well as managed a
staff of 27 technical support technicians and supervisors operating 24/7. Detail
projects, high-demand and challenging positions accentuate performance to full
potential. Team player or team leader yield the same productivity regarding
conceptualization, development, analysis and follow-through.
EXPERIENCE
MediaTek Grafx
December, 2001 - Present Owner
Full service advertising and marketing services for clients, also provides a
variety of business solutions; yearly increases to market areas are charted,
spreadsheets and reports generated.
Multiple business project development to implementation. Confidential projects
for businesses.
Client: strategic marketing auto dealerships with 6 franchises: grand openings,
special events, large budgets, business sale, increase markets, tracking growth.
Client rental purchase industry stores with 15 locations, in 2 states, and two
brands marketed independently in the same towns, large budget, marketing
presentations.
Client: digital layout process color bi-weekly newspaper with 28-32 pages
produced for four years on extremely tight deadlines. Prepared advertising for
thousands of businesses.
Client: convenience stores 8 locations, POP displays, new campaigns, store
interior re-designed.
Client: advertising and marketing materials, web functionality and style revised
with 1,000 inventory photos for products uploaded. Business intel and research
for competitive edge.
Client: provide marketing services to corporation, adding to their pallet of B2B
service offerings.
United Concepts, LLC
November, 1999 - September, 2001 Art Director
Lead a team of artists at a full-service advertising agency, catering to diverse
clients. Produced multiple projects from concept through to completion.
Television storyboards and graphics, web design, print ads, process color printed
materials, radio audio conversions, vendor relations. On-site client photography
of products.
Hitter Communications
May, 1997 - August, 1999 Technical Support Manager, Customer Control Mgr
Managed staff of 27 technicians running department 24/7 for Internet Service
Provider. Wrote Technical Orders for technician troubleshooting. Developed
department from staff of 4 technical support agents to 3 shifts running 24//7.
Hired and fired employees, wrote an employee handbook. Reported directly to
President. Last position as Customer Control Manager resolved all issues within
the company. All problems entered into Access database co-designed, resolved the
issues immediately; follow-up individuals accountable and steps taken to prohibit
reoccurrence.
Florida Power Corporation
May, 1996 - May, 1997 Administrative Assistant, Lab Technician
Emergency Operating Procedures and Abnormal Procedures team bringing nuclear
power plant back online, assisted 8 technical writers, proofreading. Designed
36"x108" logic flowcharts for procedures and Nuclear Regulatory Commission.
Thereafter worked on-site at the nuclear power and coal plant combo facility,
also security background check, in the coal laboratory as a Technician.
David Nelson Computer Systems
June, 1994 October, 1998 Administrative Assistant
Started computer store business, purchased furniture, alarm system installation,
bookkeeping, office management, sales, troubleshooting, and installed computers.
Designed interior displays, signage, advertising and marketing, order parts
components including hardware and software. Customer software lessons. Chamber
memberships, grand opening; great rapport in community.
Artistic Productions
October, 1992 - May, 1996 Owner
Full service advertising agency servicing schools, organizations, small
businesses, utilities and corporations. Process printing, media buying.
Sub-contracted for printing companies.
Client: ad sales, golf and country club magazine complete layout and production
for 3 years;
Client: real estate auctioneer marketing sales of homes, land and greyhound
farms for 3 yrs.
David Nelson Well Service
August, 1983 - September, 1992 Administrative Assistant
Oil field turnkey operation in Pennsylvania for investors and personal
partnerships. Prepared oil and gas leases, assignments, agreements, partnerships,
proposals, buying equipment and materials. Bookkeeping, transfers of ownership,
DER permits and requirements, brine disposal, oil pickup, measuring tanks,
draining water, supplies to rig on leases during fracturing etc. Notary Public to
validate documents. Courthouse filing, research, plat maps. Attended geological
seminar Logging of wells.
CORE COMPETENCIES
Graphics Software Adobe, Corel, Expert, Currently used 18 years
Telecommute Raid 5, Vista Ultimate Computer, Professional Office
Microsoft Office Intermediate, Currently used 9 years
Photo Manipulation Expert, Currently used 18 years
Marketing Tools That Work, Expert, Currently used 25 years
Graphic Design Print to Animations, Expert, Currently used 25 years
Electronic Prepress FTP Files, Intermediate, Currently used 18 years
PC Troubleshooting Intermediate, Currently used 12 years
MAC Troubleshooting Intermediate, 7 years ago 2 years
Business Development Client Acquisition, Expert, Currently used 18 years
Software Instruction Intermediate, Currently used 11 years
Customer Service Expert, Currently used 22 years
Web Design Intermediate, Currently used 10 years
Mosaic Art Intermediate, Currently used 4 years
ENRICHMENT
The Marketing Academy
Marketing August, 2006 Dallas, TX
Certificate Marketing, four-day seminar in Dallas
Jamestown Community College
Marketing January, 2002 Jamestown, NY
Certificate; Marketing for Small Business, part of Self-employment Assistance
Program and Small Business Development requirements when starting this business
Fred Pryor Seminar
Management April, 1999 Tampa, FL
Seminar - Fred Pryor Seminar, How To Supervise People Certificate
Cassadaga Valley Central School
H.S. Diploma Art / Science June, 1978 Sinclairville, NY
Regents Diploma; newspaper, yearbook, stage crew for theatre, photography
COMMUNITY VISIBILITY
Art Featured - Mosaic Art 4, "An International Portfolio of Contemporary Mosaic
Art from 2008" - Two DVD Set
Teacher - The Arts Council of Chautauqua County, Jamestown, NY, 2008/0, Mosaic
Wall Hangings for Beginners - Workshop
Art Featured - Mosaic Art 3, "An International Portfolio of Contemporary Mosaic
Art from 2007" - DVD
Guest Speaker - Withlacoochee Technical Institute, Inverness, Florida, 1997
Self-Employment: Operating an Advertising Agency, topic for 20 youth
Guest Speaker - Eckerd Youth Ranch, Floral City, Florida, 1996 Responsibility
and Self-Employment, topic for 60 youth
PERSONAL
Married thirty years with two grown sons. Enjoy mosaics, photography, Bible
studies and browsing antique malls. Dedicated, loyal and enjoy work - continue
to learn daily.
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