David A. Reich

26826 Chapel Hill Drive
North Olmsted, OH 44070
Home:  [Send email to request phone number] 79-1169
Cell:  [Send email to request phone number] 25-7545

Objective: To secure long-term employment, either in management, or in
information technology, at a company which values and rewards excellence.

Education:

Cuyahoga Community College, Parma Hts., Ohio 
Major - Data Processing 
Minor - Business Administration

Cleveland State University, Cleveland, Ohio 
Major - Business Administration

Holy Name High School, Cleveland, Ohio 
High School Diploma

Employment History:

Technical Analyst III 04/97  *  Present National City Bank (Cleveland)

Scheduling/Production Support 11/94  *  04/97 KeyCorp Services (Cleveland)

Operations Analyst 1/94 - 11/94 Alltel / Systematics (Twinsburg)

Senior Operations Analyst 10/92 - 1/94 Fabri-Centers of America (Hudson)

Computer Operations Manager 06/82 - 07/92 EDS/BancSystems (Westlake)

My managerial background and accomplishments include being a data center manager
with responsibility for production control, tape library, and microfiche, as well
as project coordinator for a data center move; the formulation and initial
testing of a disaster plan, and reducing the budget in areas crucial to our
organization  's success. 

I have maintained my managerial skill sets over the years by volunteering for
project management and coordinator tasks at work. I have also served as President
of the Sandy Ridge Homeowners Association in North Olmsted, Ohio, where I managed
a board of directors with oversight for homes valued at $46 million.

Managerial Accomplishments:
 
 *  Supervised a staff of approximately 30 employees, where I administered
performance reviews, training, and disciplinary / termination actions.

 *  Reduced overtime by 50% through the use of improved procedures in the data
center. 

 *  Prepared and managed a $10,000,000 budget for the computer room, tape
library, production control, and microfiche departments.

 *  Reduced staff by 10% by implementing automated processes and restructuring
the work environment.

 *  Reduced the maintenance budget by 25% by using third-party hardware
vendors.

 *  Responsible for audit reviews; familiar with the Sarbanes-Oxley Act of 2002
in current position.

 *  Negotiated maintenance contracts for all Operations hardware.

 *  Served as project coordinator for the data center move from Rocky River to
Westlake, with a maximum outage of online services of only 20 minutes. I was also
involved in the design and layout of the new computer room.

 *  I was the first manager to automate the budget through the use of personal
computers.

Technical Accomplishments:

 *  Performed analysis of scheduling software packages to keep employer in the
forefront of the industry.

 *  Scheduled, analyzed, and made recommendations on current processing
environment with target of improving work flow and reducing overhead, using
CA-7.

 *  Project leader for reducing batch abends by 50%.

 *  Planned and coordinated all hardware installations and changes involving
multiple vendors.

 *  Handled quality assurance reviews of JCL, job flow analysis, and migrations
of jobs, programs, etc. into production.

 *  Started implementation of a client/server platform, including LAN planning.

 *  Handled special projects for the computer operations department, such as a
DOS to MVS conversion.

 *  Modified the scheduling package to improve throughput by using all
facilities available within the product.

 *  Implemented an automated tape management, automated scheduling, and job
accounting systems.

 *  Handled configuration planning, installation coordination and cabling
schematics.

Special Skill Sets:

I have experience with the following software: Z/OS, MVS/XA and ESA jcl, CA-7,
SAS, Control-M, Peregrine Service Center, Outlook and Outlook Express, Lotus
Notes, CA-11, NDM, CA-1, SAR/Express Delivery, Mobius Infopac, CA-Librarian,
CA-Roscoe, TSO, CA-Netman, SuperTracs, Jobscan, Docutext, Altai ZEKE, ZACK, and
ZEBB, Panvalet, VM/XA, DOS/VSE. 

I have hardware experience with mainframe and mid-range processors, up to and
including system 390 architecture and LAN technology. I have had some exposure to
mid-range and AS/400 technology.

I am also experienced in the use of PC software packages such as MS Excel, Word,
Access, and PowerPoint.

References:

Available upon request