Julie A Boswell
516 Bellcrest Court, Pataskala, OH 43062
Phone: 614-751-8696
E-mail: [Send email using form at bottom]
Technical Skills Summary
Platforms
Mainframe (IBM ES9000, 30xx and 4300 Series, Hitachi, and
others), System/36
Software
COBOL, MVS JCL, VSAM, Fileaid (Batch and Online), MVS, MVS/XA,
TSO/ISPF, ROSCOE, Visual Basic.NET, SAS, Easytrieve, Easytrieve
Plus, MicroFocus Workbench, LDRPS (Disaster Recovery Software),
Sungard CBR (Disaster Recovery Software), MS Excel, MS Word, MS
PowerPoint, IBM Cross System Products (CSP), CICS (command-
level), IMS, IDMS, Pascal, FOCUS
Applications
ERISCO System, Agency/Personal Lines Auto National Platform,
Commercial Insurance, Commercial Insurance Disaster Recovery,
Agency Systems Disaster Recovery, Merchandise Management System,
Purchasing, Accounts Payable, Billing, Accounts Receivable,
Automatic Clearing House, ABEND-AID
Professional Experience
November 2005 - March 2008
Nationwide Insurance, Dublin, OH
Specialist, IT App Development - Commercial
1. Member of the Commercial AOA Team.
2. Part of the weekly AOA Oncall rotation schedule, which
included monitoring and resolving any RNxx62 abends, assigning
any AOA Drop policies and AOA Hotline tickets to the
appropriate person, and re-releasing any AOA policies from the
agent system as requested by the Service Centers.
3. As needed or required, assisted with AOA Hotline tickets and
the resolution in a timely manner.
4. Assisted in monitoring and analysis of the daily production
AOA policy drops in order to determine if AOA projects were
required in order to reduce or eliminate certain AOA policy
drops. Further analysis was normally assigned to the
appropriate AOA developer to determine or confirm the root
cause.
5. Acted as a contact point for coordinating project activities
with other departments. Such as the "Quote to Bind" or "Quote
Data Capture" projects, Enterprise Dashboard project, VM Proof
of Concept project and other projects.
6. As needed or required, acted as technical/project lead or
contact point for other projects within the Commercial
department.
7. Worked on Commercial Disaster Recovery plans for continuous
updates. Also acted as contact point for coordinating the
resources and documentation for a variety of the Disaster
Recovery Hotsite Exercises that Commercial participated in.
8. At different times, identified project opportunities for
process or program improvements. Was assigned as the resource
to complete the project(s) and successfully implement into
production.
9. As needed, assisted with code reviews and/or identification
and resolution to certain batch production related abends.
This included code reviews and testing for Catalyst Build 1
and resolving "timing related" production abends with the
CLIPS-AOA Conversion jobs and Agent and Policy Pull jobs.
10. Agent-based project assignments and responsibilities required
working on the Agent system using MicroFocus Workbench as a
Text Editor and COBOL for the programming and support of the
ISAM files. In order to accomplish some Agent-based project
assignments, it was also required working on a Mainframe
system using TSO as a Text Editor and COBOL and JCL for
programming, etc.
11. Project assignments and responsibilities also required working
on a Mainframe system using TSO as a Text Editor and COBOL,
JCL, DB2 and SQL for programming and support of the DB2 and
flat file structure types.
October 2001 - November 2005
Harrington Benefit Services, Westerville, OH
Senior Programmer Analyst
1. As a Team Member, provided programming support and on-call
support for the ERISCO system and other functions based off of
the ERISCO system. Responsibilities included a variety of
programming assignments that required maintenance to existing
batch processes and implementing new batch processes to allow
for specific functionality for new or existing
business/Clients. In many cases, the programming assignments
required working with a team of people (i.e., Business Systems
Analysts, fellow team members, management, outside vendor
companies, etc.).
2. Primary responsibilities were the programming support for the
Checks/Explanation of Benefits (EOB)/Letters projects and the
24x7 on-call production support for this subsystem.
3. Project assignments included, but not limited to Health
Insurance ID Card projects, Batch Eligibility Load projects,
Pre-Certification projects, and Special Claim Roll-up projects
for new and existing Clients.
4. Project assignments and responsibilities required working
primarily on a Mainframe system using TSO as a Text Editor and
COBOL and JCL for programming, etc. Occasionally, SAS and/or
Easytrieve were used for some project assignments.
December 1995 - October 2001
Cap Gemini Ernst & Young, Columbus, OH
Senior Consultant
1. As a Programmer/Analyst and Team Member, worked on a Testflow
Support Team in the Agency/Personal Lines Auto National
Platform area for a large Insurance Company (Nationwide
Insurance). Involved in the early stages of growing this
team, analysis of certain processes and assuming Testflow
Support responsibilities as the responsibilities were turned
over to the group. Testflow Support responsibilities included
working in the mainframe environment using primarily JCL and
TSO/ISPF. As needed, wrote COBOL programs and VM/REXX EXECs
to allow new functionality to the Mainframe Data Extraction
process. Also updated Process documentation to reflect
process updates and new functionalities.
2. As a Programmer/Analyst and Team Member, worked on different
project assignments (programming and/or analysis) in the
Commercial Area for a large Insurance Company (Nationwide
Insurance). Programming and/or analysis activities were on
the Batch platform and the Regional Online platform. As
needed, also mentored co-workers on Subparts that I previously
supported.
3. As an Analyst and Team Member, participated in a Commercial
Insurance Disaster Recovery Project for a large Insurance
Company (Nationwide Insurance). This project ran in
conjunction with the Commercial Insurance ISO Upgrade
Project. The Commercial Insurance Disaster Recovery Project
dealt with documenting the Commercial Insurance Systems'
Mainframe and Online Applications. The research and data
gathering involved interviewing client contacts for
information, writing and submitting JCL jobs, and researching
job and file information in CA7/11. Due to past experience
with the Commercial Insurance System, was able to apply
this knowledge in the appropriate areas. The Sungard CBR
software was used for compiling and producing the final
Disaster Recovery Plan(s). Participated in one Hotsite
Exercise during this project.
4. As a Programmer/Analyst and Team Member, participated in a
Commercial Insurance ISO Upgrade Project for a large Insurance
Company (Nationwide Insurance). Was responsible for a portion
of the Rating sub-system. As needed, also worked on
maintenance projects/assignments that were not related to the
Commercial Insurance ISO Upgrade Project.
5. As an Analyst and Team Member, participated in an Agency
Systems' Disaster Recovery Project for a large Insurance
Company (Nationwide Insurance). The project dealt with
documenting the Agency Systems' Mainframe and Client Server
Applications. The research and data gathering involved
interviewing client contacts for information, writing and
submitting JCL jobs, and researching job and file information
in CA7/11. The Sungard CBR software was used for compiling
and producing the Final Disaster Recovery Plans. Participated
in two Hotsite Exercises during this project.
6. As an Analyst, worked in the Agency Compensation Area for a
large Insurance Company (Nationwide Insurance). Analysis
activities included research and documentation of two
projects. Research involved working in the mainframe
environment. Worked well independently and as a team member.
7. As a Programmer/Analyst, participated in an Applications
Maintenance Project in the Commercial Area for a large
Insurance Company (Nationwide Insurance). Programming
activities included performing maintenance
projects/assignments in both IBM Mainframe and OS/2
environments. Specific responsibilities included three
Regional Online subparts, including Business/Commercial Auto,
Policy General, and Business/Commercial Auto Rating, (OS/2
environment, COBOL programs) and three batch processes,
including Agent-CLIPS and CLIPS-Agent Conversion Processes and
Business/Commercial Auto Rating, (Mainframe environment, COBOL
programs and JCL). Also provided production support, which at
times required being "On Call" 24 Hours, 7 Days a week.
8. As a Team Member, participated in a Year 2000 Pilot Project
for a large Columbus Bank (Bank One). Involved in making
adjustments to JCL in order to run various tests.
Occasionally made adjustments to COBOL programs for the
tests. Involved in running the tests and resolving any abends
or test issues.
April 1995 - November 1995
Lane Bryant, Inc., Reynoldsburg, OH
Programmer/Analyst
1. Member of the Merchandising Team.
2. Communicated and worked with fellow team members, supervisors
and users to solve problems.
3. Gained experience in working with Batch Applications using
COBOL 85 and JCL and Online Applications using COBOL and CICS.
4. Participated in programming, testing, implementation and
support of the Merchandise Management System. System provided
the planning and allocation functions that are used by the
users in order to distribute merchandise.
January 1993 - February 1996
DeVry Institute of Technology, Columbus, OH
Lab Assistant
1. Communicated daily with students, faculty and administration.
2. Aided students in debugging various programs in MicroFocus
COBOL, CICS command-level COBOL and IMS using MicroFocus
Workbench.
November 1989 - April 1995
Ohio Student Aid Commission, Columbus, OH
Programmer/Analyst 3
1. One of four members on the Claims Accounting System Team.
2. Communicated and worked with fellow team members, supervisors
and users to solve problems.
3. Gained experience working with Online Applications using IBM
CSP (Cross-System Product) and Batch Applications using COBOL
and JCL.
4. Was responsible for the programming, testing, implementation
and production/maintenance support of the Check Request
Process system. Batch process updated account information
that was processed online during the day. Payment
information to banks was also produced along with supporting
documentation reports for the same account information. Wrote
several COBOL programs and supporting JCL steps. Responsible
for resolving any jobstream reports and modifying appropriate
COBOL programs to reflect new interest rates.
5. Was responsible for programming, testing, implementation,
conversion and support of the CAS Quarterly Reporting system.
The system reported the quarterly status of the Claims
Accounting System data. The reports were submitted to the
United States Department of Education. The Quarterly
Reporting system operated in an online environment under
CICS. Modified several COBOL programs, set up JCL
jobstreams and ran quarterly processing.
6. Participated in program design, programming, testing,
implementation and production/maintenance support of a
Tracking System. The system allowed a student loan claim
package to be tracked from the time it was received from the
bank until the claim package was purchased from the bank or
resolved in some other manner. System was written in CSP for
the online portion and written in COBOL and JCL for the batch
portion.
Management Experience
November 1997 - October 2001
Cap Gemini Ernst & Young, Columbus, OH
Career Development Manager
1. Responsible for group of 4 - 7 Consultants/Senior Consultants
who were on other client assignments.
2. Assisted with any training requests, training/career plans,
and submitted promotion requests for the Consultants/Senior
Consultants.
3. Assisted in resolving any issues/concerns in regards to the
Consultants'/Senior Consultants' client assignment(s).
4. Assisted in resolving any issues/concerns that the
Consultant/Senior Consultant may have within the company.
5. Compiled and conducted Consultant/Senior Consultant Annual
Reviews. Was not involved with the determination of the
actual Annual Review pay increase (responsibility of Resource
Manager).
6. Served on various Management related committees or groups.
Awards Received
October 1996 Consultant of the Month Cap Gemini America
Education
October 1989 DeVry Institute of Technology Columbus, OH
Bachelor of Science in Computer Information Systems
October 2006 Keller Graduate School of Management Columbus, OH
Master of Information Systems Management
Volunteer Experience
February 2004 - Present Mount Carmel Hospital East
April 2006 - Present Kittens Unlimited (Cat Rescue Shelter)
March 2007 - Present Big Brothers Big Sisters
References
Available Upon Request
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