JUANITA R. OSBORNE
3181 Randolph Street NW Warren, Ohio 44485
Phone:   [Send email to request phone number] 80-9822     Email:  [Send email using form at bottom]


OBJECTIVE
To obtain a Receptionist/Front Office position with a stable company where my
strong communication, technical and organizational skills will be fully utilized,
and allow me to make a positive contribution to the organization. 

SKILLS	
	MS Word, Excel, PowerPoint, Access, Outlook Express, Publisher,
Photoshop, Internet 
	Front office/business procedures, typing 50 wpm, alpha/numeric data
entry, 10 key/touch 
	Accounts Payables and Receivables
	Client service oriented, possess strong communication skills;
diplomatic 
	Organized and detailed; able to manage multiple tasks with ease
	Able to work independently or as part of a team in order to meet
objectives
	Reliable, responsible, upbeat and pro-active personality; excellent
work habits  

PROFESSIONAL EXPERIENCE									
MOUNT OLIVE BAPTIST CHURCH, Warren, OH				July 2003-March 2008	
Receptionist/Front Office Assistant
	Responsibilities included all aspects of reception; supported Pastor
with secretarial duties
	Answered phones and directed calls, checked voice mail,
answered/forwarded calls as needed
	Greeted and assisted visitors, assisted congregation members and
committees
	Accounts Payable and Receivable
	Prepared mailings and paperwork, all front office/business office
procedures, etc.                                                                 
                               
WEST COMMUNICATIONS, Youngstown, OH					August, 2002 – May, 2003                
             HR Clerk
	Provided clerical support to the recruiting, hiring,
compensation/benefits areas, accounts payable/receivable
	Gathered information on employees' training, skills, wages, promotions,
and work history
	Maintained personnel files, prepared employee reports, processed
dismissals, prepared and filed on-the-job accidents and injuries, etc.
ENVISIONS, INC., Omaha, NE							March 1995 – May 2000                       
Program Coordinator
	Provided administrative support to departmental staff within assigned
program areas and supported the accomplishment of program objectives.  
	Planned, coordinated and administered activities of assigned programs,
trained employees in proper methods and procedures and ensured correctness of
work. 
	Special events planning activities including seminars, conferences,
workshops, short courses, clubs, shows, public events and other related programs;
Developed and coordinated new ideas and concepts for program themes, expanded or
replace existing program components.  
EDUCATION
METRO COMMUNITY COLLEGE, Omaha, NE   Associates of Science - Business Management
- May, 1998