Professional Experience
National City, Strongsville, Ohio
Lead User Experience Designer, July 2008 - Present
• Work with Product Managers, Business Analysts and Project Leads to Design Web
Applications
• User Research, Analyze Data, Provide Recommendations, and User Testing
• Lead UX team on Creating Style Guide and Implementing with Corporate Banking
Project Teams
• Work Closely with Product Managers to Discover User Behaviors and Workflow
Challenges 
• Manage Sharepoint for UX Team as well as Project Teams to Share Resources

Merge Healthcare, Hudson, Ohio
Human Factors Design Manager, January 2006 – July 2008
• Work with Product Managers to Define New Requirements and a Product Roadmap,
Produce Scenarios, Wireframes, Storyboards, and Interaction Design
Specifications

• Work Closely with Development Teams to ensure that Design Specifications can
be Implemented and Make Acceptable Design Adjustments as Necessary 
• Define General Product Style Guide and Work with Product Innovation Teams to
Implement
• Define our Customer's Experience including Creative Requirements, Art
Direction/Design, Concept Production Techniques, Copywriting, and a Good
Understanding of Overall Creative and Interaction Processes 
• Work well in Cross-Functional Team that includes Software Developers,
Architects, Product Managers, Marketing Team and Independent Contractors  
• Proficient using Design and Development Software including HTML, Photoshop, VB
and .NET 
• Extensive background in Software User Interface and Web Design 
• Provide Creative Direction on all Product Labeling Relating to our Products
• Manage Technical Communication for our North American Products

Merge Healthcare (formerly Merge eMed, Merge eFilm, RIS Logic), Hudson, Ohio
Design Engineer, February 2001 – January 2006
• Work with Product Managers to Define new Requirements and a Product Roadmap
Produce Scenarios, Wireframes, Storyboards, and Interaction Design Specifications 
• Collaborate Development and Design Lead of Referring Physician Portal
• Art Direction/Design, Concept Production Techniques, Copywriting, and a good
understanding of overall Creative and Interaction Processes
• Approve all GUI Designs before Implementation to Maintain Consistency across
Products
• Create Illustrations, Graphics, Wireframes and Icons for Product Designs
• Design Prototypes within Software Applications such as VB6 and .NET
• Develop UI Guidelines for all Products to ensure a Consistent Look and Feel as
well as Behaviors

Sage-Best Software, Hudson, Ohio
Design Analyst, October 2000 – February 2001
• Create GUI Designs for existing Financial Software
• Develop Icons for Tree Menus, Shortcut Bar Icons, Tool Bar and Menu Bar
• Collaborate with Marketing, Sales, and Programming Teams for design

Aurora Products, Inc., Beachwood, Ohio 
Internet Design Consultant, November 1998 - October 2000 
• Design Web Sites for Business-to-Business as well as Business to Consumer
• Develop web sites writing HTML as well as Creating Animated Gifs and
Illustrations
• Create GUI Design for Client Server Management Administration
• Work Independently as well as in a Collaborative Environment
• Maintain Web Site Design, while Maintaining Cross-Platform, Cross-Browser
Compatibility 


Touch Industries, Incorporated/iInform, Atlanta, Georgia Web Graphic
Designer/Marketing Manager, January 1997 - November 1998
• Design GUI Design for Internet-Based Service Bureau Division (OLAP Software)
• Collaborate with Senior Programmers, Top Management, and Clients to Create GUI

• Design all Marketing Materials as well as Manage Vendors
• Coordinate Trade Shows with Booth Design, Promotional Items, and Press
Releases
• Implement Presentation Skills on Corporate Video for Product Demonstration
CD-ROM 
New World Television, Incorporated, Atlanta, Georgia Executive Assistant,
September 1995 - January 1997
• Assist V. P. of Marketing, V. P. of News Development, and Corporate Credit
Manager
• Edit Documents Relating to News Program Development for Fox Television
• Manage and Budget Expense Reports, and Coordinate All Travel Arrangements

Cellular One, Akron, Ohio
Inside Sales/Customer Service Representative, December 1994 - July 1995
• Create Proposals in Order to Establish New Accounts
• Prepare All Corporate Graphic Design and Collateral In-House Office Forms

Education
• BS, Business, Concentration in Marketing, University of South Carolina at
Aiken, August 1994
• Continuing Education in Graphic Design, Art Institute of Atlanta, January
1997
• Certificate in Graphic Design, Atlanta College of Art, August 1998
• User Interface Engineering Virtual Seminars 2007
• UI 13 Conference, October 2008

Computer Experience Adobe Illustrator, Adobe Photoshop, Adobe Acrobat, Quark
Xpress, Macromedia Fireworks, Freehand, Adobe Image Styler, Corel Draw, HTML,
HomeSite, Flash, Net Object Fusion, FrontPage, DemoShield, Microangelo, MS
Office, MS PowerPoint, MS Publisher, MS Visual Basic, and MS Visual SourceSafe,
MS Visual Studio .NET, Dreamweaver, Adobe Framemaker  Achievements
• Artwork Published Nationwide in Nation’s Restaurant News, VOL.32, NO.28, page
75
• Named MVP/Captain of Two Varsity Sports, University of South Carolina at
Aiken, 1994

Community Involvement
• Human Factors and Ergonomics Society Member 2007-2008
• Leukemia Society “Team In Training” - Raised $2,500/NYC Marathon 1996
• The American Institute of Graphic Arts (AIGA)
• Volunteered as a Judge for Junior Engineering Technical Society (JETS) Design
Challenge 2007