SUMMARY
Over 8 years of experience in computer applications, business analysis
and project management.
Experience in project definition, planning, management, testing and
implementation on several projects.
Project coordination, Business Systems Analyst, development and SME
experience in multiple industries.
System implementation in Banking, Transportation and Retail industry.
Highly knowledgeable in design and development of business
applications, project lifecycle methodologies and business process analysis using
a variety of tools and technologies.
Experience with working with in house, near-shore and off-shore
development teams.
Successfully delivered numerous small to large business and IT projects
at Federal Reserve Bank, National City, Amtrust Bank and UPS.
Experience in business case development and value propositions for
clients and software/package selections.
Solid foundation in teamwork, analytical, conceptual and problem
solving skills.
WORK EXPERIENCE
Sapphire Technologies - Cleveland, Ohio October 2008 – Present
Client – Federal Reserve Bank
Project Manager – National Cash Automation
Coordinate application development projects related to the maintenance
of legacy applications supporting the Cash business line across the Federal
Reserve System.
Plan and lead execution of all phases of application development
projects in accordance with FRS and industry project management best practices.
Ensure projects are planned and executed in accordance with the
National Cash Automation Application Development Methodology.
Maintain detailed project documentation including plans, schedules,
meeting notes, issues, risks and action items.
Interact with internal constituents system-wide, including Cash
management, the Cash Product Office management, project team members and
application development staffs in multiple Districts and the Board of Governors.
National City Bank - Cleveland, Ohio July 2006 – April 2008
Project Manager – Management Planning & Reporting (Accounting/Finance)
Interpret multiple, complex loan application information that is
transformed to produce meaningful and accurate product profitability reporting at
the account level.
Conduct analysis of management reporting data impacts due to
programming (System Conversions) or business changes (Acquisitions) in core
banking applications Mortgage, Consumer Loan, Consumer Lease and Commercial Loan
systems to deliver high quality product profitability reporting.
Prepare testing plan, issues/resolution log to complete numerous
details for project completion and signoff.
Technical skills include extensive and advance use of Microsoft Access,
Excel, and SQL. These tools are used to validate and ensure data integrity.
Design, Develop and implement new Informatica process for Management
reporting.
Coordinate discussions among Management Reporting groups to determine
issues and testing requirements.
Prepare turnover documentation for audit and control when project moves
from development to production including maintenance of Management Reporting
system master files by the production team.
Amtrust Bank - Cleveland, Ohio March 2005 – July 2006
IT Business Analyst II – Mortgage Applications Management
Key liaison between the technology group and business owners.
Create and manage project timelines, budget estimates, milestones, task
allocation and staffing for multiple concurrent projects using MS Project.
Management of project team including business analysts, test managers
and developers.
Responsible for project feasibility studies, cost analysis benefits and
vendor selection.
Orienting and training junior business analysts.
Facilitate meetings with business owners to define business and
functional requirements, along with recommending technologies on current projects
and future enhancements.
Assess systems impacts and perform analysis based on business
requirements.
Coordinate user testing with clients, vendors and assist developers in
implementing solutions and ensuring quality and productivity during testing
phase.
Communicate project progress during strategic status meetings to senior
executives, project sponsors and business unit.
Facilitate and coordinate pre-migration training sessions for internal
team members, business unit and system users.
Manage production migration and deployment activities of several
projects with diverse external vendors and internal clients.
Sapphire Technologies - Cleveland, Ohio September 2004 – March 2005
Client - Amtrust Bank
Business Systems Analyst (Consultant) - Indirect Auto Loan (IAL)
Assisted Indirect Auto Loan project manager in developing project plan
for system conversion to Fiserv's CBSplus.
Formulated and defined test scripts for new system through research of
existing system logic.
Analyzed and tested CBSplus system based on user requirements for IAL
division.
Assisted Internal Accountant in exception testing, next day testing
results and data validation.
Subject matter expert for training sessions on the new system.
Developed training material and specifications defining program
functionality and procedures for users.
United Parcel Service - Morristown, New Jersey September 2003 – August 2004
Business Systems Analyst - Billing
Led several workshops to collect business requirements and functional
design gaps.
Facilitated meetings with internal and external groups to resolve
issues and communicate project status.
Documented and published key decisions and open issues to ensure
communication at all levels.
Developed detailed and clear business requirements and functional
requirement documents.
Conducted formal project status reviews including communication with
senior management, user community, applications group, product development team
and marketing staff regarding project schedule, risks, issues and approvals.
Recommended ideas and participated in Quality Improvement Process
within the department.
Supported training and documentation for projects.
BOC GASES - Murray Hill, New Jersey August 2002 – September 2003
Business Analyst - Infrastructure
Part of a team that was honored with ‘Innovative Award’ for developing
customized VPN Client.
Gathered and documented business and user requirements in form of Use
Case documents.
Led team of systems architects to design database model.
Reviewed and assessed various business intelligence and ETL tool
vendors for specific functionality.
Worked with quality assurance group to create test scripts and
participate in UAT and system integration testing.
Reviewed and assessed various hardware/software vendors.
Provided functional and technical team with business requirements and
guidance.
Performed data verification and validation utilizing Crystal Reports
and SQL.
Conducted training sessions for client end users.
EDUCATION
Rutgers University - New Brunswick, NJ
B.A. Major: Computer Science Minor: Economics
December 2002
SKILLS
Operating Systems: Windows 3.x/95/98/2000/NT Server/Workstation 4.0/ME/XP,
UNIX
Languages: ASP, SQL, HTML, C++, Java
Databases: MS SQL Server, MS Access
Software and Tools: Informatica PowerCenter, Microsoft Office, Microsoft
Project Server, Oracle, Object Oriented Analysis and Design, Fiserv's CBSplus
system, Rational Unified Process, Visio, FrontPage 2000, Macromedia Dreamweaver
4, Software’s Crystal Reports 7.0, Windows NT User Manager, Flash 5,
InstallShield, WinBatch, Norton Ghost 7.0
TRAINING
2009
Microsoft Project Professional Server 20007
2006 – 2007
Informatica PowerCenter Developer I
Advanced SQL Developer
2005 – 2006
Project Management
George Washington University Certified – ‘How to Gather and
Document User Requirements’ & ‘Logical Data & Process
Modeling’
Delegating for Increased Productivity
Presenting for Impact
2004
Facilitating Meetings
Writing Advantage
Applying Intelligence in Work Place
Competency Model
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