Telecommunications - Project Manager, Supervisory, Sales, Customer Service,
Engineering/Construction: OSP Resourceful, well-organized and performance-driven
professional with dynamic leadership experience in planning, executing, and
finalizing projects in compliance to strict deadlines and budget constraints.
Highly regarded for prominent contributions to cost-control and customer
satisfaction by acquiring resources and coordinating efforts of team members and
third-party contractors to deliver projects according to plan. Recognized for
Successful team motivation and team building.

KEY SKILLS

 *
 * Staff Leadership and Supervision
 * Project Management
 * Budgeting and Cost Analysis
 * First-Rate Customer Service
 * Negotiation and Closing Business Deals
 * Workload Prioritization
 * Solid Organizational and Time Management
 * Strategic Relationship Building
 * Staff Training and Development
 * Out-of-the-Box Thinking

 * Extensive Project Authorization and Analysis experience
 * Third Party/Vendor Coordination
 * Billing Resolution
 * Proficient in Microsoft Office - Excel, Access, Power Point, Visio, Office
Project
 * Excellent Interpersonal and Communications skills.
 * Interviewing
 * Independent Decision Making
 * OSP Engineer Certification

CAREER OVERVIEW

Unemployed Laid-off from AT&T February, 2009 2009-2010

Volunteering
 * Volunteered at local church as Youth Minister. Organized major fundraisers.
Organized major repair and maintenance projects
 * Volunteered in the care and assistance to the elderly
 * Actively sought employment

Manager, Construction and Engineering * AT&T, Columbus, OH 2000-2009

Arena District-Columbus
 * Spearheaded the design, implementation, construction and installation of
telecommunication facilities(copper, Fiber, LAN) and infrastructure for a
12-block, 25 high-rise building residential, retail and office complex developed
in the Arena District
 * Negotiated and effectively handled the transition of all telecommunications
services for all 25 high rise buildings, from a competitive local exchange
carrier to AT&T.
 * Drove substantial revenue increase for AT&T and established dominance for
voice and data services

Public Schools Fiber Networks
 * Oversaw the entire project life cycle of high-speed fiber network/Gigaman for
all of Columbus Public Schools, Westerville City Schools, Hilliard City Schools
and Upper Arlington City Schools.
 * Leveraged strong leadership and project management skills with third party
vendors and multiple departments to ensure on-time completion and turn-up of all
site locations
 * Generated more than $18M in annual revenue from completed projects

Nationwide Children's Hospital
 * Successfully completed transfer to AT actively involved in the migration of
all telecommunication services including voice, LAN, WAN and data services, with
full responsibility for ensuring compliance with project scope and all
established guidelines to ensure outages during construction. Coordinated with
Sales Team, vendors, sub-contractors and other pertinent departments for on time
delivery of services

Supervisor - Telecommunication Specialist
 * Performance Managed / Coached 11 Telecommunication Specialist to meet or
exceed all objectives
 * Recognized for accomplishments in productivity and Customer Referral Program
 * Responsibility for approval and issuance of projects by the Telecommunication
Specialist to construction forces that meet all accounting, design, encoding and
workability guidelines
 * Responsible for support from engineering on service outages due to cut
cable/fiber, damaged electronic equipment, T-1 outages

FTTX - Fiber to the premise, node, business, premise, wireless
 * Provided key support in engineering for FTTX initiative/build for AT&T 2006
-2009 which provided fiber to the node (TV), fiber to the business and fiber to
the wireless sites for back haul initiatives.
 * Successfully completed company initiative for conversion of cell sites to
fiber feed.
 * Developed practice and procedures for FTTP to multi dwelling units for Video
and High Speed Internet used throughout the corporation.

EARLIER CAREER

Design Engineer * SBC, Columbus, OH 1997-2000
 * Responsible for the design and Issuance of work-prints to construction forces
for placement of Telecommunications Infrastructure to meet specified design
parameters (including copper and fiber cable, remote terminals/LAN/WAN and
conduit)
 * Provided support on requests for manual assistance for Hi-Cap/T-1/PRI/DS3
that required engineering resolution
 * Initiated Service Orders for customers through the Customer Referral program
on all new, transfer and additional services requests, managing through to on
time completion.
 * Worked collaboratively with Developers and Government Agencies for
rearrangement of existing or establishment of new telecommunication facilities
and infrastructure through Building Industry Consulting Services International

Communications Technician * Ameritech, Columbus, OH 1995-1997
 * Performed installation and repair of residential and business voice and data
lines and all associated wiring to meet or exceed telecommunications industry
specifications.

Sales and Service Representative * Ameritech, Columbus, OH 1990-1995

 * Processed inbound sales and service calls from residential customers for
voice and data services in a timely manner meeting or exceeding sales and service
objectives. Temporary promote to Operations Admin.

Directory/Local/Long Distance Operator * Ohio Bell, Columbus, OH 1981-1990

EDUCATION

General Studies
Ohio State University, Columbus, OH

Selected coursework in Business Management, Economics and Marketing
Columbus State Community College, Columbus, OH
Ohio Dominican University, Columbus, OH

PROFESSIONAL DEVELOPMENT

Completed a variety of training courses in the Telecommunications Industry,
including Loop Electronics, Digital Loop Carrier Services, Sonet Services and
Conduit / Manhole Infrastructure Design and Construction