SUMMARY 

Experienced as Administrative Assistant coordinating and prioritizing tasks. 
Confident, articulate and professional in daily performance.  Proficient in using
technology to enhance data and information for management.  High efficiency in MS
Office, WordPerfect, MS Works, Lotus and Visual Basic.  


EXPERIENCE

CORA Works,   Wharton, New Jersey                                               
                                     2/2009 to 7/2009 
Assistant Human Resource Manager 
•	Coordinated interviewing training and recruiting of new employees. 
•	Administered all functions of human resources including maintaining employee
records. 

Alderwoods Group, Lima, Ohio                                                    
                                         10/2004 to 3/2005 
General Business Manager 
•	Motivated staff to assure and maintain client family satisfaction. 
•	Managed business operations in achieving annual financial and marketing goals.
 
•	Oversaw visitations and services to meet expectations of client family and
friends. 
•	Practiced and promoted teamwork among staff.  

University of Northwestern Ohio, Lima, OH                                       
                               10/2001 to 9/2004
Coordinator of Accelerated Programs 
•	Insured quality accuracy and excellence in customer service.  
•	Verified potential student’s criteria and process for admissions eligibility. 

•	Reviewed academic progress of probationary students and determined progress. 
•	Evaluated records of potential graduates to determine meeting academic
requirements.  
•	Increased retention rate of 30% by focusing on student needs. 

University of Northwestern Ohio, Lima, OH                                       
                                4/1998 to 10/2001
Office Manager 
•	Maintained organized office operations and procedures. 
•	Supervised office staff assigning and monitoring clerical functions.  
•	Created policy and procedure manual for students and faculty.  
•	Developed and implemented automated journal entry system using Excel. 


EDUCATION 


University of Northwestern Ohio                                                 
                                         Lima, Ohio 
Bachelor of Science: Business Administration 
Associate of Applied Business: Information Technology