Jason Neal
323 Twp Rd 1117, Ironton, OH 45638 •  [Send email to request phone number] 70-5093 • E-mail:  [Send email using
form at bottom]



To use my unique skill set to produce unparallel results, while further
developing my profession experience to provide for continued growth.



•	Solution-driven professional with a strong desire to be creative and succeed
•	Resourceful, creative problem-solver with proven aptitude to analyze and
translate complex problems and design/implement innovative and custom solutions
•	Motivated achiever who exceeds the standard goals established
•	Articulate communicator who can fluently speak the languages of both people
and technology, blending technical expertise with exceptional interpersonal
skills to accomplish team oriented goals



•	Trouble-shooting and problem solving
•	Fact-finding for initial solution development
•	Ability to quickly absorb and adapt to changing requirements
•	Presentation of developed solution – public speaking/appearances or one on
one



•	Microsoft Office Products
•	Cisco Networking Hardware (former CCNA)
•	Visual Studio – primarily focused in Visual C++
•	Proficient with NetBeans IDE for development of both Java and C++
applications
•	Proficient at moving between text-based (DOS/Unix) and GUI based operating
systems (Windows/Linux) and using the different syntax for each platform.



Insurance Agent, Rosemount City Insurance, Portsmouth, OH 2008 to current.
•	Sales – Responsible for driving new business into agency
•	Service – Responsible for retention of my own, and other agency accounts
•	Technology – Understand and implement over 20 different insurance systems from
quoting, to agency management, and even underwriting
•	Complex troubleshooting and solution development to meet risk coverage needs
of clients

Insurance Office Manager, First American Financial Insurance Agency, Portsmouth,
OH, 2007 to 2008.
•	Develop training program for Life and Health agents, as well as Property and
Casualty Agents
•	Assist field agents in the closing of sales and the overall sales process
•	Maintain a functional office by completing daily accounting, filing, and
underlying managerial tasks

Technical Support Representative, Cingular Wireless, Grayson, KY, 2006 to 2008.
•	Use communication skills in a call center to troubleshoot problems with
customer handheld device software/hardware
•	Promoted to tech support specialty team in 2007
•	Good working knowledge of 3G network and troubleshooting

Collections and Recovery Representative, Applied Card Systems, Huntington, WV
2004 to 2006.
•	Use communication skills in a call center to identify sources of income to
help customer meet their financial obligations to the company
•	Consistent top performer on the daily board, with several top collector on
site awards
•	Use of multiple financial systems to monitor, develop, and implement a
successful collection campaign




Associate’s in Accounting Technology, Ohio University, Ironton, OH – Graduated
2003
Cisco Certified Networking Associate(CCNA) Dawson-Bryant, Coal Grove, OH –
Completed 2000
Bachelor in Computer Science – Game and Simulation Programming, Devry
University, Chicago, IL – Current Student