DONNA FRENTON
[Send email to request phone number] 41-6477
Email: [Send email using form at bottom]
160 INDIANHEAD DR, HEATH, OH 43056
December 18, 2009
To: Human Resources
It was with great interest that I learned about your opening for an Assistant
Residential Property Manager. I appreciate your taking the time to review my
attached resume. Although I have been in the new home sales business for the last
10 years, I have over 21 additional years of experience in customer
service/account managing for the major printing company, RR Donnelly/Moore
Wallace, as you can see on my resume.
I am currently looking to relocate in the St. Lucie / West Palm Beach area of
Florida. I will be in the area the week of January 4 for scheduled interviews; I
would love an opportunity to meet with you, as well.
Allow me to highlight some areas.
*In my current position of Lead Sales Consultant for Stoneworks Development my
responsibilities include sales and leasing of condominium units. Sales
presentations and projects aimed at community and company growth, as well as
internal and external warranty and maintenance scheduling and documenting, and
new developmental planning for construction phases. Prospecting and follow up of
customers.
*As Sales Manager for Schumacher Homes I was responsible for recruiting,
interviewing and recommending applicants for sales position in the Columbus
Division, as well as acting as project manager for projects and programs designed
to grow sales and construction.
*As an account manager for RR Donnelly /Moore Wallace from and leasing of
condominium units. Sales presentations and projects aimed at community and
company growth, as well as internal and external warranty and maintenance
scheduling and documenting, and new developmental planning for construction
phases. Prospecting and follow up of customers targeted at senior citizens.
1978-2000, I acted as a client representative and I determined and implemented
the exact needs of the client, based on knowledge of the firm they represented.
Adapted to the various internal procedures of the contracting party, and formed
close links with the nominated representatives. As project/account manager I was
accountable for accomplishing the stated project objectives. Key project
management responsibilities included creating clear and attainable project
objectives, building the project requirements, and managing the project team.
One project was for the inception of digital printing and personalization system
required to move this account from the Pennsylvania Plant to the Newark Plant
another project was the 2000 Census.
I was the direct liaison between the sales representative and/or customer and
the printing plant. My responsibilities included analyzing the production
requirements thorough the printing and shipping process, coordinating production
departments and schedules, initiating any meetings necessary between departments
to insure specifications and quality standards were met, order any necessary
material and outsourced inserts, and to monitor quality and shipping schedules.
Throughout my career, I have met and exceeded expectations in sales and service
objectives through an uncompromising focus on customer needs and relationship
building. Now, I would like to do the same for your organization.
My résumé will provide additional details regarding my background and
accomplishments. I would welcome the opportunity for a personal interview to
discuss the results you can expect from me.
Thank you for your time and consideration.
Sincerely,
Donna Frenton
Donna G. Frenton
160 Indianhead Drive
Heath, OH 43056
[Send email to request phone number] 41-6477 (c)
Email: [Send email using form at bottom]
My experiences, my work ethics, my dedication to goals are just of few of the
qualities that will enhance your organization. My previous success in sales has
established me with a proven track record of motivation, self-discipline, and
goal
was with great interest that I learned about your opening for an Assistant
achievement. I also have experience and strength in project management, account
management and as a sales manager.
Although I have been in the new home sales business for the last 10 years, I
have over 21 additional years of experience in customer service/account managing
for the major printing company, RR Donnelly/Moore Wallace, as you can see on my
resume.
I am currently looking to relocate in the St. Lucie / West Palm Beach area of
Florida. I will be in the area the week of January 4 for scheduled interviews; I
would love an opportunity to meet with you, as well.
Education:
Ohio Dominican University: Organizational Communication
Currently attending COTC in Business Management.
Professional Experience:
Stoneworks Development LLC: October to present
Lead Sales Consultant/ Community and Project Manager
Responsibilities include sales and leasing of condominium units. Sales
presentations and projects aimed at community and company growth, as well as
internal and external warranty and maintenance scheduling and documenting, and
new developmental planning for construction phases. Prospecting and follow up of
customers targeted at senior citizens.
Schumacher Homes: April 2007 to October 2008.
Sales Manager/Project and Event Co-coordinator
Reason for leaving: Corporate downsizing due to economy conditions nationwide
I was responsible for achieving sales goals for the sales team at Columbus
location and organizing and leading projects aimed at sales and company growth.
Made planned sales presentations and personal tours of the home models.
Conducted price quotes and special pricing requests for customers via in person
or Internet. Worked with homeowners to ensure all color selections and choices
were done in a timely manner. Trained/coached sales team to ensure competency and
consistency in presentation. Monitored sales report card for each New Home
Consultant. Planned and conducted weekly sales meetings with each NHC to review
key sales indicators. Ensured that all NHC’s submitted all required reports.
Scheduled/organized/presented monthly realtor tours. Organized and completed
outside sales presentations. Maintained a 90% or better overall rating from
homeowners on the Homebuyer’s Survey.
Rockford Homes: October 2006 to April 2007
New Home Sales Consultant/Community Manager
Reason for leaving: To accept a position with Schumacher Homes at a higher level
of management.
Conducted prospecting and marketing to bring in new clients and customers,
converted prospects to buyers. Utilized business and realtor networking to
expand customer base. Scheduled and conducted marketing events, such as Home &
Garden Shows and public training seminars. Oversee and manage daily operations of
the Park Ridge Sub-division.
Moore Wallace:
Project/Account Manager: (Returned April 2006 to October 2006) Original date of
hire was July 1978 to October of 2000.
Reason for leaving:, I accepted an opportunity to return to Moore-Wallace in my
previous position to coordinate the inception of a major account. This was a
temporary project management position.
As project/account manager I was accountable for acomplishing the stated project
objectives. Key project management responsibilities included creating clear and
attainable project objectives, building the project requirements, and managing
the project team. This project was for the inception of digital printing and
personalization system required to move this account from the Pennsylvania Plant
to the Newark Plant.
Acted as a client representative and determined and implementd the exact needs
of the client, based on knowledge of the firm they represented. Adapted to the
various internal procedures of the contracting party, and to form close links
with the nomiated representatives.
Wayne Homes East Central Region- Newark Division from Dec. 2001 to October
2005.
Reason for leaving: To accept a position as Sales Manager for Nelson Homes.
Converted prospects to buyers using thorough follow up by telephone, email, mail
and realtor contacts. Successfully closed sales and managed relationships after
the sale to ensure continued referrals and customer satisfaction.
Awards:
Fiscal Year 2002: 5 Million Dollar Gold Club Wayne Homes, LLC
Fiscal Year 2003: 5 Million Dollar Gold Club Wayne Homes, LLC
Fiscal Year 2004: 5 Million Dollar Gold Club Wayne Homes, LLC
Fiscal Year 2005: 5 Million Dollar Gold Club Wayne Homes, LLC
Fiscal year 2004: 2nd Place in total sales for East Central Region of Wayne
Homes.
MAME Awards 2004: 5 Million Dollar Gold Club
MAME Awards 2005: 5 Million Dollar Gold Club
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