Stephanie Everette
233 Buttonwood Court
Gahanna, Ohio 43230
(614)824-7789
STEPH5668@AOL.COM

OBJECTIVE:      To obtain a challenging and responsible position in the field of
Information Technology
PROFESSIONAL EXPERIENCE:

2/02 to   	  Property Owner
03/10	STEP & GO PROPERTIES LLC
         .  Oversee the management of 20 units
	 .  Screening rental applicants
	 .  Creating leases for applicants using Microsoft word
	 .  Meeting with prospective tenants to show the unit
	 .  Responding to tenants concerns in a timely manner
	 
8/79 to CDI BUSINESS SOLUTIONS, IBM AND SEARS
2/07	(CDI & SEARS FORMERLY IBM)
	
 	Production Support Analyst/Job Scheduler
4/05 – 2/07	CDI BUSINESS SOLUTIONS, Columbus, OH
4/86 – 3/05	IBM GLOBAL SERVICES, Columbus, OH

         . Create & maintain CA7 & TWS/OPC batch and CICS production schedules
         . Install job manuals & programs (Code Promotions)
         . Corrected JCL errors when jobs abend
         . Copy datasets using IEBCOPY
         . Research jobs output by using SDSF
         . Update tapes by using CA1
         . Used DFSHM to recall datasets for print
         . Worked very heavy with process and improvements to    minimize
errors
         . Worked very heavy with changes for the maintenance window
         . Rerun & restart abended jobs
         . Created procedures on how to run applications 
         . Updated the ISO9000 documentation for my team
         . Transmit financial and store files from IBM to external clients
         . Customer Service – interacting with internal and external clients to
gather requirements to set up TWS applications            
         . Update tickets using ManageNow and INFO

5/99 to		Sr. Operations Analyst
3/03		JPMorgan Chase, Columbus, OH
         . Converted all batch jobs & QA jobs to mainframe using CA7
         . Help standardized the current CA7 job naming system
         . Created & maintained CA7 batch & QA online
         . Monitored nightly batch schedules
         . Rerun & restart abended jobs
         . Transmitted files using connect-direct
         .  Customer Service – interacting with internal and external clients to
gather requirements to set up ca7 applications            	


 Merchandise List Specialist
9/79 – 3/86	SEAR ROEBUCK & CO.,   Chicago, IL (Sears Tower)

         . Utilized Display Write software
         . Typeset & proofread catalogs and retail ads
         . Coordinated setting of item photos and print
Light Merchandise Selector

8/78 – 8/79	SEAR ROEBUCK & CO.,   Chicago, IL (Sears Tower)
         . Packed orders
         . Routed orders for shipping 

 
EDUCATION:
Rezin Orr High School, Chicago, IL
H.S. Diploma 1978

PROFESSIONAL SKILL:
		CA-11     TSO/ISPF    LOTUS NOTES    CA7   RACF
                          JES2 DFHSM TWS/OPC   NETWORK CA-1   JCL 
                          CHANGEMAN MVS/ESA    CICS   IOF/SDSF  INFO 
                          NDM   FTP MANAGENOW   CONNECT:DIRECT UNIX
                          MICRSOFT OFFICE

REFERENCE:     Available upon request