OBJECTIVE

I am looking for a work at home position using my skills in the computer
programming field.

EDUCATION, CERTIFICATIONS

NETWORK+ CERTIFIED NETWORK TECHNICIAN (Computing Technology Industry
Association) 2008

A+ CERTIFIED PC TECHNICIAN, CompTIA (Computing Technology Industry Association)
2007. 

MASTER OF SCIENCE, Computational track in Mathematics Department, with studies
in both Mathematics and Computer Science, Ohio University, Athens, Ohio.

BACHELOR OF SCIENCE, Fisher School of Business, The Ohio State University,
Columbus, Ohio, Phi Kappa Phi Honor Society,  

EXPERIENCE

- I’ve worked in a number of temporary and permanent jobs, both as a contractor
and as an employee. Many jobs have required me to be on-call for support.

- In these jobs I have provided technical support in offices, manufacturing
plants, telephone support desks, and in the field. In all of these environments a
customer service orientation was 
important.

- I have used the telephone to gather financial and market information for
Fortune 500 corporate clients interested in acquiring smaller companies. I wrote
reports of this information to clients.

- I have manned the telephone as a software engineer providing support to a
variety of computer systems including ORACLE databases and SCADA systems.

- I was part of a team of environmental technicians/engineers that collected
water samples from local rivers and performed basic measurements, data entry from
lab tests, and basic analysis. 

- I have successfully modified software for 8 vehicle airbag installation
stations on an automobile assembly line. Air-wrench torque measurements and bar
code scans were read into a computer database.  

- I wrote a program in MS ACCESS using Visual Basic for a Coldwell Banker Realty
franchise to track sales performance by Realtor.

- I have worked extensively with MS WORD to produce large-scale reports for a
Civil Engineering and Planning company. 

- I have worked extensively in MS EXCEL in data manipulation and graphing in my
last position.

- Programming projects have included creating a retail lockbox interface to move
money between banks, graphic display of modified cross-directional profiles on
paper machines, and innovatively utilizing a mill-wide computer system to collect
manually entered laboratory data.

References and further information can be provided upon request.

WORK HISTORY
7/2008 - Present
Technical Support Representative
Pearl Interactive Network, LLC
Columbus, OH
Provide technical services to a Call Center running Stratasoft Call Center
software. I work from my home office.  

7/2005 - 7/2007
City Planning/IT Student
OSU / CBT Direct
Columbus, OH
Exploring new career options.  Part-time student at The Ohio State University
Graduate School.  Online IT student with CBT Direct (www.cbtdirect.com).

4/2003 – 7/2005
Engineering Technician
J.D.S.I.
Dublin, Ohio
Worked in a team of environmental technicians and engineers that collected water
samples from local rivers. Performed basic measurements, entered data into a
proprietary database, and performed basic analysis using MS EXCEL, AUTOCADD, and
GIS (Geographical Information System) software.

2/2002 – 3/2003
Architectural Technician
Withers Design Group, Inc.
Columbus, Ohio
AutoCADD operator, produced schematic, design development and contract
construction drawings.

1/2000 – 2/2002
Architectural Student
Columbus State Community College
Columbus, Ohio
Student in Architectural Technician program in Construction Science. Courses
included manual drafting, Computer-Aided Design and Drafting (CADD), MicroSoft
Office Suite.

4/1999 – 1/2000
Programmer/Analyst
H. & R. Block
Columbus, Ohio
Temporary contract.  Programmed tax entry system in C for a variety of states.

9/1997 – 3/1998
Software Engineer
Air Touch Cellular, Inc.
Columbus, Ohio
Provided support and troubleshooting for a cellular calls billing system using
ORACLE databases.

9/1996 – 5/1997
Programmer/Analyst
Mellon Bank, N.A.
Pittsburgh, Pennsylvania
Temporary contract through CIBER, Inc.  Programmed banking applications in C and
ORACLE.

2/1995 – 2/1996
Programmer
Honda American Manufacturing, Inc.
East Liberty, Ohio
Programmer in an automobile manufacturing facility using C/2 and DB/2.

9/1989 – 6/1994
Programmer/Analyst, Process Control Engineer
Mead Paper Corporation
Chillicothe, Ohio
Responsible for a portion of a mill-wide information system.  Developed new text
and graphic reports, graphic displays, and analytical tools using C and an
industrial database.  Before that, responsible for process control of the
brownstock section of a pulping operation using a distributed control system
(DCS) 
and programmable logic controllers (PLCs).