Sherry L. Senne
4716 Forest Hills Dr.
Noble, OK 73068
[Send email to request phone number] 55-0810
OBJECTIVE
Seeking a challenging position with an opportunity to utilize my skills and
experience
to meet a company’s objectives.
EXPERIENCE
Express Personnel Norman, Oklahoma
Data Processor September 2008-April 2009
Work with highly technical material, plan and key complicated statistical
tables, combine and rearrange materials from different sources, or prepare master
copies. Manipulate existing data, edit current information, or proofread new
entries into a database for accuracy. Set up and prepare reports and other text
material. Operate
personal computers.
Gregory’s Termite and Pest Control Mustang, Oklahoma
Office Manager January 2008-August 2008
Managed all aspects of billing, A/R and A/P general ledger postings, and payroll
processing. Input all customer account activity information into extensive Time
Matters 7.0 database. Maintained schedules and appointment calendars. Placed
orders for office supplies, equipment, and services. Performed daily clerical
functions: phones, typing, filing, and customer service.
Adecco Oklahoma City, Oklahoma
Administrative Assistant August 2007-November 2007
Temporary employment at Southwest Electric. Assisted the Sales Manager with
customer service, sales, and daily records of sales. Processed quotes for five
sales reps. Duties also included filing, typing, and 10-key by touch.
OfficeMax Norman, Oklahoma
Account Manager/Quote/Research Specialist July 2004-August
2007 Responsible for researching and processing quotes in a timely
professional manner. Maintain proper margin calculations for future leverage.
Support internal transfers, Customer Service Reps and incoming customer calls to
quote, order or source non-system/system items by utilizing database, Web sources
and other procurement tools to source calls.
Source item from catalog or utilize Internet sites to effectively meet reps
needs.
Maintain effectiveness when experiencing major changes in work tasks or the work
environment, adjust effectively to new processes, requirements or work
structures.
Participate in product knowledge training through classroom training, online
material and reading references to ensure broad knowledge of products.
Client Logic, Inc. Norman, Oklahoma
Financial Service Advisor
January 2001-July 2004
Daily contact with customer through telephone sales servicing Bank One credit
card holders.
“A well-handled complaint can actually become a positive experience in the eyes
of the customer” was my motto, while servicing escalated customer complaints.
Assisted management in education and development of Sales Reps. Also assisted
Sales Reps with troubleshooting and problem solving. Processed balance transfers
and promoted convenient checks and home equity loans.
Wal-Mart, Inc. Norman, Oklahoma
Pharmacy Technician January 2000-January 2001
Assisted Pharmacist in filling orders of prescription drugs. Duties included
customer service, placing orders on computer, counting pills and checking out
customers. I also helped stock and sell products in the Over-the-Counter
pharmacy area.
OFFICE TECHNOLOGY SKILLS
Word Perfect 5.1, Microsoft Office, Excel, Accounting, 10-key, Filing, Typing,
Customer Service
EDUCATION
Moore-Norman Area Vocational-Technical Center Norman, Oklahoma
Successfully completed short-term courses in Pharmacy Technician, Windows 98 and
Real Estate. 2000-2004
Noble High School
Noble, Oklahoma
High School Diploma
1979
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