ELDRED L. BROWN
 [Send email to request phone number] 67.8440
[Send email using form at bottom]
6817 N Missouri Ave.
Portland, OR 97217

QUALITY ASSURANCE ENGINEER

Experienced Software Professional helps employer achieve business goals by
ensuring quality of software through meticulous attention to detail and
methodical approach to development and testing. Most recently saved client more
than $100 million in legal expenses and revenue losses by finding hidden defect.
Applies strong critical thinking and complex problem-solving skills for superior
analysis of possible test case scenarios. Alert to changes in software technology
and eager to learn how to use them. 


TECHNICAL SKILLS

Software Development/Testing:
Quality assurance and testing; test case authoring; system and regression
testing; white-box, grey-box, and black-box testing; defect reporting; full
product development life cycle; object-oriented software development, .NET
application development including .NET Framework 2.0, C#.NET, ADO.NET, Microsoft
SQL Server, unit test planning and execution with NUnit; and Windows application
development with MFC.

Software Applications:
HP Quality Center, FlexTool by Software Technology Group, ExtendedTestPlan, and
FogBugz by Fog Creek Software.

Web Application Development:
HTML, Microsoft FrontPage, JSP, PHP, JavaScript, Java, MySQL, and Apache
Tomcat.

Programming Languages:
C#, C++, C, Visual Basic, Java, PHP, Perl, PostgreSQL, MySQL.

Development Studios:
Microsoft Visual C++ 6.0, Microsoft Visual Studio 2005, and various freeware PHP
studios.

Windows Systems Administration:
Windows 2000, XP, and Vista.

Linux Systems Administration:
BASH, C-shell, and other Linux shells, and Shell scripting with awk and sed.

Hardware:
HP inkjet printers.

Other:
Working with teams, multitasking, multiprocessing, multithreading, and data
structures.


PROFESSIONAL EXPERIENCE

QA Test Engineer, on site at Hewlett Packard in Vancouver     September 2007 to
February 2009
BEYONDSOFT CONSULTING, INC., Vancouver, WA
* Saved client over $100 million in legal expenses and lost revenue due to
customer satisfaction issues by identifying, through creative and independent
exploratory testing, printer software defect that normal testing had not
revealed.
* Examined driver software developed for use with HP printers.
* Discovered and reported defects via HP defect reporting database.
* Assessed printer drivers for compatibility with Windows XP and Vista.
* Verified resolution by retesting and monitoring progress of bug resolution
efforts.
* Trained and mentored co-workers in various testing assignments.

QA Test Engineer, on site at Hewlett Packard in Vancouver     February 2006 to
September 2007
VANTEON CORP., Vancouver, WA
* Contributed to achieving "Designed for Windows" logo on HP Deskjet and
Photosmart printers by verifying 2006 line met WHQL standards for hardware
compatibility with Windows XP operating system.
* Analyzed and retested firmware and driver software developed for use in/with
HP printers.
* Discovered and reported defects via HP defect reporting database.
* Authored and edited test scripts in Visual Basic.
* Trained and mentored co-workers in various testing assignments.

QA Test Engineer                                                          May to
October 2005
SWAN ISLAND NETWORKS, INC., Portland, OR
* Saved employer about 750 staff hours ($12,000) by streamlining process of
testing flagship Connect and Protect program through development of system test
plan.
* Tested Windows desktop application for communication of information over
secure networks using black-box and functional testing strategies.
* Presented notification of application defects via FogBugz.
* Retested and monitored progress to verify bug resolution.

Intern Software Developer (unpaid) 	                                 June to
October 2004
MIKE RILEY, Brush Prairie, WA
* Prepared for release of product to market by developing three Web-based
software applications for medical service providers using PHP, PostgreSQL, and
MySQL in Linux environment.

Intern QA Test Engineer (unpaid)	                              April to
September 2003
SOFTWARE TECHNOLOGY GROUP, Beaverton, OR
* Saved employer about 800 staff hours ($20,000) by developing .NET application
for tracking progress on regression tests as part of two-person development
team.
* Earned employer about $500,000 in annual revenue by verifying correct
operation of FlexTool program, product developed to support printer firmware
testing according to requirements supplied by Hewlett Packard in Vancouver, WA.
* Regression tested printer support software.
* Contributed to developing software test plans as part of quality assurance
team.


MILITARY EXPERIENCE

Motor Vehicle Operator/Platoon Sergeant (E-5)	1989 to 1995 and 1999 to 2001
UNITED STATES MARINE CORPS RESERVE, Portland, OR
* Awarded honorable discharge.
* Instructed and supervised United States Marines in military exercises.
* Drove and maintained tactical motor vehicles.


EDUCATION

Microsoft Certified Professional Developer (MCPD) Certificate–Enterprise App
Development Track, In Process
KAPLAN UNIVERSITY CONTINUING EDUCATION, Online

Associate of Applied Science in Computer Software Engineering Technology,
September 2003
PORTLAND COMMUNITY COLLEGE, Portland, OR
* Graduated with honors.

Certificate in Accounting, January 1999
WESTERN BUSINESS COLLEGE, Portland, OR
* Honored as “Model Employee.”

Bachelor of Arts in Music, Minor in Mathematics, May 1993
GEORGE FOX UNIVERSITY, Newberg, OR
* Magna cum Laude.


PERSONAL AND PROFESSIONAL AFFILIATIONS

Toastmasters International, Club 9474, District 7, May 2009 to Present