HUMAN RESOURCES EXECUTIVE

Extensive executive-level administration and human resources expertise with
strong time management and problem-solving skills.  Proven ability to set
priorities and manage multiple tasks efficiently to meet tight deadlines.
Hands-on management style in developing and implementing strategic plans,
managing diverse business relationships and ensuring company growth. Demonstrated
success in streamlining existing operations, turning around unprofitable
functions and envisioning new concepts and trends. Computer savvy with Microsoft
Office Suite, QuarkXPress and Adobe Acrobat.

Areas of Expertise:
•	Executive-level Training
•	Operational Improvements
•	Organizational Diagnostics
•	Investigations
•	Written & Verbal Communication
•	Employment Law Compliance
•	Benefit Administration
•	Policies & Procedures
•	Finances
•	Negotiations
•	Diversity Training
 

“Jeff is extremely well-rounded and versatile. He has experience in
understanding both the HR, legal, and operations sides of business and has a
talent for bringing these aspects together successfully.”
Steven Nyce, PhD, Director of Research, Watson Wyatt 

CAREER HIGHLIGHTS

Saved $50K per year in overhead by reorganizing the research division into a
cost center instead of a profit center while maintaining the same organizational
mission and goals.
Managed $2M budget and orchestrated day-to-day operations of 5 restaurants in 3
locations.
Saved $200K in construction costs by combining the kitchen of three separate
store fronts.
Saved $90K a year by eliminating a position without reduction in quality or
quantity. 
Grew catering to $100K in sales in one year from start-up.
Saved $62K by negotiating franchise fees.

PROFESSIONAL EXPERIENCE

Administration / HR Manager, ROSE CITY PERSONNEL / ALLIED FIRE & SECURITY       
     2008 – Present 
•	Coordinate with departments to ensure smooth operations between sales,
installation, service, and engineering professionals in a fast-paced,
high-pressured environment.  
•	Direct new hire screenings that include investigating previous employment
history, checking references, running background checks, and scheduling drug
screenings for possible employment.
•	Analyze and set office procedures, such as accounts payable and receivables
and clerical services.
•	Manage personnel policies and benefits and respond to inquiries about 401(k)
and insurance.
•	Coordinate and facilitate sexual harassment, discrimination, and diversity
training. 
•	Attend corporate planning meetings and assist in writing policies and
procedures. 
•	Communicate professionally with upper management and customers. 
•	Assess staff adherence to policy standards.
•	Write and update job descriptions.

Managing Partner / HR Director, HANNA HOLDINGS Corporation		                2001
– 2008  
•	Oversaw day-to-day operations of multiple restaurants, including supervising
office and kitchen personnel, creating policies and adhering to all federal and
state employee regulations.
•	Responsible for financial planning and profit attainment, including budgets,
payroll, and accounts receivable and payable.
•	Recruited, interviewed, trained and monitored employees while consistently
obtaining high productivity. 

Managing HR Consultant, WATSON WYATT WORLDWIDE   					   1995 – 2001 
•	Managed development and implementation of the Best Practices Resource Guides
used by manager, directors and vice presidents of human resources and personnel.
•	Reorganized the research division reducing overhead and eliminating a costly
position without reduction in quality while maintaining our same mission and
goals.
•	Instituted performance measurements and rewards and recognitions programs and
defined and closely monitored short and long-term goals and objectives for all
departments.
•	Directed strategic planning for new product development and start-up
operations, including setting budgets.
•	Responsible for profit attainment, financial and operational planning, payroll
and employee performance.
•	Hired, trained, and supervised a staff of seven human resource consultants.
•	Conducted weekly staff meetings and facilitated employee communication.
•	Modified time lines and work schedules according to company needs.
•	Managed day-to-day operations for $1,000,000 in annual sales.
•	Administered training and continuous learning programs.
•	Made presentations to senior management.
•	Managed client relations.

PEOPLE MANAGEMENT RESOURCES                                                     
                                       1990 – 1995                               
          
Office Manager, 1992 – 1995 
•	Oversaw day-to-day operations of a small HR consulting firm, including
accounts payable and receivable, customer service and product development of the
HR Best Practices database.
•	Brought desktop publishing of our Best Practices Resource Guides in-house
which improved efficiency, quality and a cost savings of $50,000 per year.
•	Redesigned the production process which greatly enhanced the look of the
material and also saved $200,000 on printing costs over five years.		
•	Managed the front office staff including reception, order entry, cycle billing
and administrative personnel.
•	Assisted subordinates and supervisors in identifying and resolving
problems.		
•	Managed special projects staff and maintained on-time schedule.
•	Assisted the owner in managing company operations.
•	Managed job costing and budgeting processes.
Office Assistant, 1990 – 1992                              
•	Assisted the Office Manager with answering the telephone, taking orders and
shipping products and with the development of best practices a for a HR
database.
•	Desktop published all resource guides and our annual report.
•	Answered questions for customers.
•	Packaged and shipped product.
•	Interfaced with all vendors.
•	Learned accounting skills.

EDUCATION

BS, Business Management, University of Maryland, Maryland Park, MD