Laura Yeaney
859 SW 175th Terrace
Beaverton, OR 97006
[Send email to request phone number] 39-3807
[Send email using form at bottom]
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Education:
GED Concorde Career Institute Eastern Oregon University
Michigan City, IN Portland, OR La Grande, OR
1998 2006-2007 2008-Present
Skills:
Type 45 WPM Scheduling Customer Support
Ten Key 350 kspm Billing Software Sales
Microsoft Office Telephone Etiquette Maintaining Proper Paperwork
Letter Formatting CPR Certified Maintaining Clientele Base
Multi-Tasking Medical Ethics OSHA Standards
HIPAA Certificate Medical Terminology CMS 1500 Completion
EOB Reconciliation Accounts Receivable Denials
ICD-9/CPT/HICPS Coding concepts Collections Techniques
Experience:
Homemaker/Student 03/2005-Present
Duties include all aspects of taking care of and running a household with very
active children, including, cooking, cleaning, organizing events, appointments,
extra-curricular activities, and maintaining a strict and detailed schedule.
Auto Sales 06/2003-03/2005
Thomason Hyundai, Hillsboro Hyundai, Town & Country Dodge, and NW Jeep
Duties included all aspects of selling an automobile, from meeting a customer,
to working through the steps to find the appropriate vehicle, beginning the
paperwork process, telephone and e-mail follow up, memorizing product knowledge,
working leads generated via the internet, and maintaining a clientele base in a
professional setting.
Schucks Auto Supply 06/2003-02/2004
Aloha, OR
Duties included customer service representation, cash handling, parts counter,
planogram/schematic changes, stocking all areas of the store, and all
housekeeping aspects of a retail business.
Smutzers Club Tavern 02/2002-05/2003
La Porte, IN
Duties included all aspects of running a bar without supervision, from cash
handling, food preparation, customer service, making drinks, serving, cleaning,
stocking, and closing.
Breakers Bar & Grill 04/2002-01/2003
La Porte, IN
Duties included all aspects of running a bar without supervision, from cash
handling, large food preparation, waiting tables while maintaining the bar,
customer service, making drinks, cleaning, stocking, and cash handling.
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