JOB TARGET		
A results-oriented position in a company that seeks an ambitious and career
conscious person, where acquired skills and education will be utilized toward
continued growth and advancement. 

PRINCIPAL ABILITIES
•	Computer maintenance and repair
•	Basic networking and equipment sharing
•	VMware and Virtual PC experience
•	Materials handling and materials flow
•	Customer service
•	Shipping and receiving
•	Medical Records Warehouse management
	
 
RELEVANT SKILLS
Computer
•	Repair and upgrade hardware and software for PC systems and MAC
•	Refurbish laptops, desktops, MAC and various computer peripherals
•	Install and maintain PC and MAC hardware such as: hard drives, video cards,
sound cards, etc
•	Read technical manuals, confer with users, and conduct diagnostics to identify
and resolve problems 
•	Provide technical assistance and support to both experienced and inexperienced
users
•	Perform and ensure proper installation of hardware, operating systems and
appropriate software
•	Prepare evaluations of hardware and software, and recommend improvements
and/or upgrades
•	Confer with users and professionals to establish requirements for new systems
and/or modifications
•	Medical Records warehouse storage management

Inventory and Freight
•	Inventory, store, price and restock merchandise in a warehouse or retail
store
•	Describe merchandise and explain use, operation, and care of merchandise to
customers
•	Requisition new stock
•	Assemble various products and displays according to directions
•	Ensure inventory production quality and efficiency and implement corrective
action as required



Shipping and Receiving
•	Accurately prepare, wrap, weigh and load items for shipping
•	Use computerized software such as FedEx Ship Manager and UPS WorldShip
•	Ship high volume of orders daily
•	Follow appropriate shipping procedures and keep accurate records
•	Receive and verify incoming inventory against purchase orders/requisitions
•	Return incorrect items to vendors for credit and take corrective actions as
necessary
•	Track items from point of origin to receipt using automated systems as well as
verbal tracking methods
•	Organize and coordinate large incoming/outgoing shipments with vendors and
freight carriers

Medical Records Warehouse
•	Locate, retrieve, distribute and track medical records in long-term storage
•	Receive, file and return records into long-term storage
•	Understand and observe HIPAA rules and practices

EMPLOYMENT AND EXPERIENCE

June 2007 to		Tuality Healthcare			     Hillsboro, OR
October 2009		
			Shipping/Receiving Clerk
Responsible for the incoming and outgoing shipping needs and supplies of the
company
Received products and supplies into the hospital and verified them on purchase
orders
Ensured that outgoing shipments were prepared properly for safe shipping and
were sent in a time-appropriate manner to the appropriate recipients

December 2006 to	Stream International			    Beaverton, OR
June 2007		
			Technical Support Professional
Provided telephone technical support for operating systems such as Windows XP
and Windows Vista
Provided telephone technical support for major high-speed internet service
provider

August 2005 to	Tuality Healthcare			   Hillsboro, OR
January 2007
			Central Distribution Technician
			Provided supplies and logistics to the various departments in the hospital
Trained to use and understand various aspects of the AS400 and CernerWorks
inventory management software
			Familiar with the hospital campus and its various departments
			Operate Medical Records warehouse and long-term storage

November 2004 to 		Self Employed		Beaverton, OR
Present				
		Computer Maintenance and Repair
		Loaded and/or troubleshot software and hardware
		Performed standard microcomputer maintenance functions
		Established and maintained user accounts and user customizations
		
March 2003 to 		Self Employed		Moore, OK
October 2004				
		Computer Maintenance and Repair
		Loaded and/or troubleshot software and hardware
		Performed standard microcomputer maintenance functions
		Established and maintained user accounts and user customizations
	
August 2003 to May 		Crest Foods		Moore, OK
2004				
		Clerk/Stocker
		Restocked products for sale to the public
Established shelf sets and organized products in a visually appealing and
accessible fashion
		Read product UPC codes and order products based on the needs of 				the
company
		Loaded and offloaded vehicles using forklift and/or palette jack
		
August 2003				
		Construction
		Rebuilt homes damaged/destroyed in tornados
		
EDUCATION

2006-2007	   Stream International			    Beaverton, OR
	   ON THE JOB TRAINING
		Trained for Windows XP and Vista technical support
		Trained to provide technical support for major internet service provider

2003		Central AZ College		Coolidge, AZ
		Certificate, Microcomputer Applications, Minor: Business
Trained to develop and maintain a number of different formats utilizing standard
office and commercial software, including Word Processing, Spreadsheet and
Database Management software
 

2003		Central AZ College		Coolidge, AZ
		Certificate, Microcomputer Operation, Minor: Business
Trained to perform applied functions that would be utilized in a business
environment
		
2003		Central AZ College		Coolidge, AZ
		Certificate, Business
		Accounting Fundamentals, Business Communications, Introduction to 
		Business, Business Mathematics and Small Business Management

References available upon request.