Dan Wolters
2132 SE Eagle Ave
Gresham, OR 97080
Home  [Send email to request phone number] 63-2527, Cellular  [Send email to request phone number] 58-2213

 Career Objective
Highly accomplished and respected professional with over 20 years of extensive
accomplishments. A dynamic leader, who as a Management Specialist is eager to
contribute sharp business acumen, strategic planning, and team-building skills
toward supporting the employer in optimizing financial and operational
performance.

Profile

 * Offer numerous years of operational management experience with expertise in
business analysis, budgeting, loss prevention, strategic planning, Six Sigma
methodologies, customer service and staff development.
* Proven record of increasing productivity, OSHA safety compliance, efficiency,
and customer satisfaction in highly competitive, constantly evolving industries;
ability to quickly adapt to diverse corporate cultures.
* Expertly develop and implement aggressive resource planning programs including
utilization, organizational management, process improvements, employee
development and restructuring, productivity yields, and contract negotiation.
* Perform administrative functions, manage multi-million dollar budgets, oversee
reporting, execute full-scale Human Resources responsibilities, and ensure
compliance with OSHA guidelines.
* Strategically plan and coordinate workflow and human resources for optimal
coverage while containing labor costs; demonstrated success turning around,
training, and leading top-performing support teams.
* Dynamic communication, presentation, negotiation, and relationship management
skills; experience in union labor relations.
* Possess strong analytical and problem-solving skills and excellent written and
verbal communication skills; ability to assess and respond to client-specific
needs.
* Proactive team player equally effective in independent and collaborative
environments.

Professional Experience

Epiq Systems (formally Poorman-Douglas) A top 5 print and mailer of first class
mail in Portland OR, with over 30,000,000 pieces average per year. 1999-2008
Production/Operations Manager (2005-2008)
Mail Center/Warehouse Manager (1999-2005)

* Successfully steered all aspects of production services including planning, HR
and staff development, resource allocation, quality assurance, and management of
a $2 million budget; consistently attained profitability and improved
productivity
* Effectively overhauled underperforming department and executed extensive
staffing efforts, introduced process improvement, established cost controls, and
managed daily 24x5 operations
* Achieved 42% increase in pieces per hour as Mail Center Manager; further
boosted productivity by 27% as Production / Operations manager.
* Reduced overall costs by 18% while improving Six Sigma quality index from 4.5
to 5.3 EPM.

United Parcel Service, Portland Oregon 1979 to 1998
Operations Coordinator (1996-1998)
Lead Hub Supervisor (1993-1996)
Industrial Engineering Supervisor (1992-1993)
Full Time Operations Supervisor (1986-1991)
Package Driver (1985)
Part Time Hub Supervisor (1980-1984)
Part Time Hub Hourly (1979-1980)

* In recognition of outstanding performance, steadily progressed within UPS to
attain position entrusted with financial responsibility, operational management,
HR responsibilities, union labor panel negotiations, and business analysis and
improvement.

* Selected to contribute to new UPS facility planning and implementation of
highly successful, district-wide "Three Day Select Service" plan.

* Worked closely with management team to reduce OSHA injury costs by 74%, saving
$338,000; led operations to gain #1 performance ranking.

Continuing Education

* Continued studies toward B.S. in Business Management
* Warner Pacific College Degree completion 2009-2010