SUMMARY
Dedicated professional with 20+ years experience managing a wide variety of
accounting, human resources, 
and administrative programs, services, and functions. Highly focused and
results-oriented in supporting 
complex, deadline-driven operations; able to identify goals and priorities and
resolve issues. Skilled 
at breaking complex projects into manageable, prioritized tasks.

* Budgeting & Planning
* Project Management
* Cash Management & Forecasting
* Benefits / Payroll Administration
* Staff Recruitment and Retention
* Staff Development & Training
* Contract Negotiations / Administration
* Database Development & Maintenance
* Logic, Mas90, and QuickBooks
* MS Office, FileMaker Pro, Crystal Reports, and Adobe Acrobat Professional 


PROFESSIONAL EXPERIENCE


Accounting/HR Manager for $5 million commercial printing manufacturer. Manage
accounts payable, accounts 
receivable, cash flow, fixed assets, and payroll functions. Interface with
customers, CPA firm, and 
other contractors and vendors. Provide broad range of HR functions including
payroll administration 
(50 employees), benefits enrollment and administration, and policy development.

* Reduced A/R aging from an average of 83 days to 65 days in the first six
months. Established new credit 
criteria for new accounts, significantly reducing bad debt. Developed new credit
application and wrote 
credit policy and procedure documents.
* Reduced monthly closing cycle by three days with identification and
recommendation of enhanced closing 
procedures.
* Researching and developing curriculum for manager/supervisor training;
covering current federal/state 
employment laws, ADA policies, Harassment.
* Updating Employee Manual; outlining payroll reporting requirements, meals,
breaks, vacation benefits, 
company regulations, and performance expectations.

Operations Planner            (2005 – 2007)
Directed and coordinated office functionings and related activities. Facilitated
variety of general office 
activities: human resources, operations planning and implementation, payroll,
bookkeeping, and development 
support. Supervised one direct report.

* Coordinated development of annual budgetary forecasts for 3 departments and
initiated cost reduction  
programs for annual cost savings in 2006 of 15%.
* Developed and maintained monthly metrics, which compared editorial efficiency
in three locations, actual 
production hours to forecasts, and actual revenue margins to goals.
* Created and implemented employee recognition program(s); program format,
frequency of award, type of award 
and supplied award recipient information to company newsletter.
* Planned and implemented training activities, which increased product knowledge
in all departments of Hood 
River office.
* Established and coordinated process for recruiting, applicant screening,
interviewing, hiring, training 
and performance reviews between two locations, which increased efficiencies.

Development Support Supervisor            (2000 – 2005)
Managed administrative personnel and aided General Manager; analyzed and
coordinated office services, human 
resources, operation plan preparation, payroll, bookkeeping, and development
support. Supervised 3 direct 
reports.
* Assisted in seamless changeover when operations of Vancouver and Hood River
offices merged. 
* Served as key liaison between The Port of Hood River, DiLoreto Architects, and
all outside contractors 
during design and construction of new building. 
* Organized/coordinated weekend move to new facility, which minimized disruption
and down time and ensured 
completion of projects on schedule.
* Researched and implemented training, increasing understanding of company
goals.
* Coordinated hire/management of pool of 30+ temporary employees and contractors
(Illustrators, Voice Talent, 
Audio Editors, QA Testers, Writers, and Editors) over 18 months to ensure
projects stayed on schedule.

Office Manager/Bookkeeper            (1993 – 2000)
Assisted General Manager, analyzed and coordinated office services: personnel,
budget preparation, fiscal 
affairs, equipment utilization, records control, and special management studies.
Supervised two direct 
reports.
* Researched and made recommendations for new accounting software; new program
was selected in 6 mos.
* Planned and coordinated upgrade from DOS to Windows while maintaining regular
accounting activities.
* Assisted owners, lawyers, and accountants ensuring confidentiality and smooth
transition during acquisition
of Humanities Software, Inc.
* Organized and coordinated final pay out of royalties to 50+ authors.
* Coordinated office expansion including tenant improvements.
* Collected $20,000 in one month for back payments from publishers.

Administrative Assistant/Marketing Support            (1992 – 1993)
Supported variety of general office activities: bookkeeping duties and customer
service; general marketing 
support by maintaining dealer information and tracking sales quotas.
* Created FMP database for all dealer information, correspondence, and
tracking.
* Organized 3-day Dealer Training.

CERTIFICATION / TRAINING

Automated Accounting
Mansfield Business School

Intermediate and Advanced Microsoft Excel
Fred Pryor Seminars

Personnel/HR Assistants
SkillPath Seminars

Grammar and Usage 
Fred Pryor Seminars

VOLUNTEER EXPERIENCE

SMART – Start Making a Reader Today
Volunteered in 3rd grade class room; read and listened to struggling readers.

Hospice of the Gorge
Patient care and family respite.