BRYAN THOMPSON 
1280 Fredrick Blvd, Reading PA, 19533      Home: [Send email to request phone number] 68-9835  Cell:
 [Send email to request phone number] 57-7033


OBJECTIVE: To obtain a position where an effective individual with a strong
computer science and customer service backgrounds can advance while contributing
to organizational goals.

PROFESSIONAL PROFILE: Offering consistent contribution and career development in
positions that provide strong computer, customer service, teaching and leadership
skills, coupled with specialized knowledge of network administration and
security. A talented organizer and resourceful problem solver; able to plan and
prioritize to meet deadlines and quality goals. An articulate communicator, with
solid teaching, consultative and supervisory skills; capable of directing and
motivating others, or contributing to the common goals of a team. Attentive to
detail, precise and quality-oriented; able to adapt to change, exercise sound
judgment and easily apply new skills.

SKILL SUMMARY: � Customer Service � Leadership � Teaching/Training �
Networking � Security � Troubleshooting � Technical Support � Windows 95
thru 2003 � XML/XSLT 
� Pro-IV � HTML � PHP � Javascript � SQL � TCP/IP � UDP � ICMP
� Project Coordination 
� Effective Delegation � Decision Making � Problem Solving �
Planning/Organization 
� Consultation � Follow-up � Project Coordination � Linux/Unix
Administration

CAREER HISTORY:
DATA CENTER MANAGER (2006 to present)
Ames True Temper Camp Hill, PA
Worked at the primary datacenter to fix multiple issues, provide ongoing
maintenance, setup disaster recovery plan, and implement san based storage system
for all servers.
	�Implemented EMC Cx3 SAN storage system
	�Managed oracle RAC system on IBM blade center running redhat AS 4 linux
	�Managed Tivoli backup system with an IBM 3584, and Dell ML6000 tape
libraries
� Removed over 20 servers from the operation, consolidated on to blade
centers, reducing cost    and administrative demands


APPLICATION DEVELOPER (2002 to 2006) 
Ames True Temper Camp Hill, PA
Worked with the Chess ERP application and new web technologies to support and
enhance financial and manufacturing applications for internal clients
� Upgraded old Unix based chess application (Pro-IV v 1.2) to new windows
based system with sql backend (Pro-IV v 5.5)
� Used Sql and web technologies to create internal support web page, and
custom client applications for a variety of services
� Sharpened skills in VB Script, PHP, ASP, T-SQL, PL-SQL, My-SQL, Code Charge
Studio, Pro-IV, Linux, Unix, and Windows server administration 
� Consistently met on time, on budget and quality goals

TECHNICAL CONSULTANT (2001 to 2002)
 Pro Rad Fairfax, VA  Worked with the Glovia ERP application and new web
technologies to provide customers with mobile and off site access to their
information
� Augmented customer application with a web interface.
� Used WAP technologies to allow mobile phones access to customer data
� Administered a 50 node network, installed and maintained a variety of
servers including Windows 2000 Server, Redhat Linux, and HP UX 10.2 and 11.0

TECHNICAL CONSULTANT (1998 to 2001) 
PRO-IV Irvine, CA
Worked with CCBS (Customer Care and Billing System) team to maintain, upgrade
and support the CCBS application for Orbcomm Global Messaging (2000 to 2001)
� Consistently met deadlines and quality goals.
� Developed an XML reporting application that expanded reporting
capabilities.
� Became proficient in XSLT; exhibited ability to learn easily in a hands-on
setting.
� Excelled in a collaborative environment; relied upon as a resource and
support by peers.
� Selected to serve as Team Leader for ForeFront Application Project (2001)
� Sharpened customer service skills; communicated with personnel at all level
in support and service-oriented roles.
� Created Y2K update/fix utilities for in-house use on customer systems;
supported and maintained the ForeFront Accounting Application for a database
programming company(1998 to 2000)
� Met deadlines and quality goals.
� Became skilled in Pro-IV programming, including training and hands-on
experience.
� Selected to create data conversion utilities as an entry-level employee.
� Converted ForeFront Accounting Application from green screen to GUI
� Took charge of teams for smaller projects; achieved efficiency with
effective delegation and leadership by example.
� Praised for strong analytical aptitude, solid technical skills, initiative
and methodical work habits.

NETWORK TECHNICIAN (1998)
FS1 Allentown, PA
Conducted on-site calls to customers for installation and repair of networking;
responsible for all related customer service and problem solving.
� Often relied upon to provide instruction and support to co-workers; served
as a resource regarding network installation.
� Developed strong customer service skills; maintained positive customer
relationships by providing quality service, attentive support and reliable
follow-up.
� Developed ability to set priorities, manage time and work independently.
� Praised for personable manner, technical knowledge and professionalism.

EDUCATION:
INDIANA INSTITUTE OF TECHNOLOGY Fort Wayne, IN
Coursework toward B.S. in Electrical Engineering (1997 to 1998)

RANDOLPH MACON MILITARY ACADEMY Front Royal, VA
High school diploma Conferred, 1997
Varsity Rifle and Armed Drill Team Member.