Robert L. Twigg
764 Franlyn Dr, Dallastown PA 17313
 
Contact Information: E-mail: [Send email using form at bottom] 

Professional Experience: 
January 2002 – Present: Senior Analyst, TimBar Packaging & Display, Hanover, PA
I am the primary person responsible for data transformation in general at
TimBar, and for nearly all EDI X.12 translation development. Our philosophy is to
give each Business Partner exactly what they need when we send them data, and
accept and work with any format they send us. To that end I design and develop a
unique translator per transaction type per business partner. My philosophy is
platform agnostic. Systems I have developed communicate with Windows desktops,
Windows SQL servers, Linux servers, AS/400 i5 servers, FTP servers, Sterling
Commerce VAN servers, and OB10 Electronic Invoicing servers.

TimBar is self-insured and self funded for group health insurance. We maintain
an internal database of employees and their dependents, payroll deductions, and
coverages for Medical, Dental, Vision, Medical FSA, and Dependent Care FSA.  I
designed this system and did most of the development work.

We contract with NCAS Pennsylvania for TPA services. Five nights per week we
extract coverage data and transmit it via FTP to Health Axis, from where it is
made available to NCAS. We send about 8,000 records per transmission. I designed
and developed this entire extraction, translation, and transmission system
working with both Health Axis and NCAS personnel.

I have strong problem solving skills and many years experience designing complex
solutions, and leading others on a team.

I have also worked with membership management systems for a health insurance
Third Party Administrator, and membership management in general.

I also have a good foundation in working with financial accounting systems.

I have designed, developed, marketed, sold, installed and supported commercial
grade software; taught software demonstration techniques to sales professionals,
and had extensive training in consultative sales.

My command of language is excellent and I have very good interpersonal skills.

I have experience with Microsoft SQL Server Management Studio, and Microsoft
Office 2000, 2003, and most recently 2007 using Word, Excel, Visio, and Outlook.
I have also used FileZilla FTP client, Network File Monitor Professional, IBS
Integrator, and Numara Track-It! Version 8.

http://www.ibs.net/customers/timbarpackaginganddisplay.jsp
http://www.ibsbe.be/ibsbe/WebExpress.nsf/doc/IBScustomersTimBar?OpenDocument
http://www.ibsus.com/integration-software/edi-integration.php

“Nobody cares any more what kinds of computers we have. They need ours to talk
to theirs. They also do not care what software or database systems we use. They
need us to be able to send and receive information to, from many different
programs, and in many different formats. Today this is possible for TimBar by
using a product called IBS Integrator.
 
Robert L. Twigg, Senior Analyst, Information Systems Department, TimBar
Packaging & Display

Accomplishments:
•	Spearheaded IS department upgrade from RPG III to RPG IV 
•	Implemented Keyes FAX and Keyes e-mail 
•	Merged together of two AS/400 model 720 systems to one iSeries 810 system 
•	Pioneered the use of the Java generating system IBS Integrator 
•	Attended training for Windows Server 2003 with Active Directory and Microsoft
SQL Server 2005 
•	Created interfaces between in hour developed ERP system and Kiwiplan CSC and
PCS
•	Developed numerous EDI X.12 Translation Programs using IBS Integrator 
•	Created Health Insurance coverage management system

1982 – 2001: Owner/President, American Data Corporation and Aspire Business
Concepts, Inc.
•	IBM S/36 & AS/400 Business Partner from 1985 through 1999 
•	IBM Certified in AS/400 Sales, and Technical Support 
•	Sold, installed, and supported AS/400 systems to a variety of clients 
•	Developed and enhanced AS/400 Application Software for clients 
•	Designed Order Management and the Physical Inventory modules of Manufacturing
PM 
•	Trained software professionals to demonstrate, sell, install, and support
Manufacturing PM 
•	Y2K enabled three complete RPG based application systems

Technical Skills: 
AS/400 / iSeries: RPG IV (Fixed and Free Form), RPG ILE, RPG III, RPG II, OCL,
CL, SDA, Query, DB2/400, iSeries Access for Windows, ACOM EZeDocs/400, Linoma RPG
Tool Box, Keyes Mail, Keyes FAX, MKS Implementer, IBS Integrator 
Microsoft: Word, Excel, Access, Outlook, Front Page, Publisher (2000, 2003 &
2007), SQL Server 2005 and Reporting Services
Intuit: QuickBooks Pro, Quicken
Seagull Scientific: BarTender
Numara Software: Track-It!

Application Experience:
Order Entry, Invoicing, Inventory, Cycle Counting, General Ledger, Accounts
Payable, Accounts Receivable, Payroll, Job Costing, Product Structure, Group
Insurance, Membership Management

Industry Experience: 
Distribution, Residential Construction, Manufacturing, Law Office Management,
Insurance Billing, Software Publishing, Corrugated Packaging

Education: 
Business Management, Accounting, Logic and Deductive Reasoning, Consultative
Sales, Systems Analysis and Design, RPG Programming, AS/400 Sales & Technical
Support, Direct Mail Marketing

Work Skills:
Excellent Systems Analyst and Designer, Excellent Communicator, Excellent
Problem Solver, Excellent Interpersonal Skills, Independent or Team Worker

I am an Information Systems professional with a strong background in IBM AS/400
– iSeries who is searching for a new employment opportunity.
Though I want to be paid a fair and competitive wage, I derive my highest level
of personal satisfaction from helping others. Solving problems and helping my
boss, department, employer or customer achieve their goals is the most important
part of my job.
I believe strongly in respecting the dignity of my fellow human beings and try
to use courteous speech at all times.
These principles served me well while I was self employed and kept my customer
relationships intact for long periods.
Hopefully all employees enjoy their work but we must always keep in mind that
having a job is about business. Those who make the biggest contribution to the
bottom line are the most valuable employees, and should be thusly rewarded.
The sole purpose of my resume is to convince you I am worth the time for an
interview.
The interview is a consultative sales opportunity for us both where we mutually
decide if we are right for the other. Can you meet my needs, and can I make a
valuable contribution to your business?
I would welcome an opportunity to talk with you about how I can make a
difference for you.