PARITOSH RAJ JANGAM

3021 Stoney Creek Rd.						Cell:		         484-682-3377
Norristown, PA  19401						e-mail: [Send email using form at bottom]
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Nine years of supervisory/managerial experience in Medical Transcription, which
also includes voice-based interfacing with US based clients.

DATE OF BIRTH:				November 18, 1976
EDUCATIONAL CREDENTIALS:	Bachelor’s Degree in Botany, 1998.
SKILLS:	Successfully completed Medical Transcription training program from Aarti
Comptec Ltd., June 1999.
	Excellent knowledge in medical terminology with a transcription experience in
all medical specialties.
Medical Secretarial and Customer Service Expertise.
IT SKILLS:	Post graduation diploma in computer applications in the year, 2000.
Office Automation and Internet Applications.
Web Research Skills, Outlook Express & database management.

Career Highlights

July 2004 – June 2009	eSkribe Inc, Blacklick, OH
		Manager - Operations

•	Set up and document business processes, project work manuals & analysis
reports.
•	Assisting software development team and provide inputs based on the survey
done within the production department to develop the necessary tools.
•	Conduct meetings with the US QA’s and implement the necessary steps to
maintain superior quality standards.
•	Oversee the offshore production.
•	Random check for quality of the transcripts on a daily basis.
•	Talk to the offshore team on a daily basis and update them with the
feedbacks.

April 2004 – June 2008	eSkribe Medical Transcription Services, Secunderabad,
India (Subsidiary of eSkribe Inc., U.S.A).  Provides Medical Transcription
Services to U.S based Clinics & Hospitals.
Quality Assurance Manager
•	Administration and secretarial duties along with electronic medical record
filing.
•	Developed diverse managerial skills in planning, organizing, and ensuring 100%
quality of the transcripts.
•	Effective communication with internal departments.
•	Leading QA team consisting of 30 QAs.  Mentored the team to give their best in
the work that is allotted.  Checking the quality of QAs and assess their quality
percentage.
•	Set up and document business processes, project work manuals & analysis
reports; assisting software development team.
•	Identify potential vendors throughout the country who can handle good volume
of work and also provide good quality.  Analyze the work done by the vendors. 
Assign work types to vendors depending on their performance.  Provide essential
details regarding the work process and work flow.  Look into work allocation to
the vendors based on their capability.
•	Responsible for quality improvement both from the vendors as well as the
quality team.

April 2003 – March 2004	RK Master Net. Com Services Private Limited, Vijayawada,
AP, India
Promoted as QA.

•	Final level editing.
•	Mentored MTs & PRs.
•	Office administration and quality assurance tasks.
•	Effectively conducted and handled training program for fresh batch and built a
strong transcription team.
•	Involved in implementation of processes for continuous improvement in
quality/management of Workflow.

April 2000 – March 2003	RK Master Net Dot Com Services Private Limited,
Vijayawada, AP, India
Senior Medical Transcriptionist and First level editing.

•	Proofread & edit records, including visual proofreading, electronic spell
check, grammar check, check for medical inconsistencies and inaccuracies.
•	Knowledge and expertise of medical jargon & various accents, dialects/
dictation styles.

July 1999 - March 2000	Aarthi Comptec Private Limited, Hyderabad, AP, India.
Junior Medical Transcriptionist

•	Transform original medical reports, in form of tape, digital systems or voice
data file to text.
•	Experienced in all medical specialties.
•	Excellent listening skills & good typing skills.

Core Competencies
•	Implemented Business Process Reengineering Processes to enhance quality and
turnaround time.
•	Responsible for monitoring & mentoring medical transcriptionists with regards
to blanks, medical terminology, formatting of transcripts and keeping them
abreast the industry updates.
•	Well versed with and compliant to HIPAA specifications.
•	Conducted quality audits to analyze overall quality.
•	Started the career in the industry as a medical transcriptionist and got
promoted to the level of Manager in recognition to excellent performance.