T  'Sean Laws
101 Washington Lane, M712  '  Jenkintown, PA 19046  [Send email to request phone number] 86-0354
E-mail: 

COMPUTER SKILLS:
 * HP Quality Center Administrator
 * Serena PVCS Version Manager Administrator
 * Proficient in Mac OSX 10.5.7 and Microsoft Windows.
 * MS Word 2000, Excel 2000, Power Point 2000, MS Access 2000, MS Project 2000
 * Maintain and manipulate tables in MS Access.
 * Ability to comprehend and build web pages in HTML language.
 * Run SQL and Syntax queries.
 * Research, manage, and execute data on multiple mainframe platforms using SAS
and JCL.

EXPERIENCE:

August 2003- August 2009
Ascensus Retirement Services
Dresher, PA
Trading Group Specialist
 *  Review, correct, and submit team P&L records resulting from trade files.
 *  Analyze and review current processes and implement new workflows that
minimize loss and update quality control checks and balances.
 *  Construct new workflow practices, which utilize system applications current
available in order to implement a   ˜paperless  ' work environment. 
 *  Involved in the collection, reconciliation and transmission of the daily
annuity and mutual fund transactions out of the recordkeeping platform
 *  Meet daily trading and reporting deadlines
 *  Identify process improvement opportunities to streamline workflow, increase
efficiency and develop controls to ensure accuracy of data
 *  Monitor and communicate fund exchanges, mergers, and updates to trading
partners. 
Software Administrator/Implementation Specialist Test Specialist
 * Administration of Enterprise software: i.e. HP Quality Center and Serena PVCS
Version manager.
 * Produce management reporting (Daily, Weekly, Monthly) metrics of Test/
Production implementations, code churn, and network security reports i.e.
security software version and definitions. 
 * Deploy code to test and production environment following established
standards. Utilizing Serena Version Manager, deploying CF, .Net, Java, VB, SQL
code via FTP.
 * Application support implementation duties: Network load balancing to perform
IIS resets, JRun restarts, and configuration changes. 
 * Audit all changes for completeness and accuracy in support of Software
Quality Assurance.
 * Develop, maintain, build and release procedures/checklists for administering
enterprise software.
 * Provide administrative support of the version and change of control systems.
 * Assist development and database teams in issue resolution.
Fulfillment Coordinator
 * Coordinating corporate mailings and provide instructions on print and
fulfillment jobs.
 * Managed status reports on all fulfillment print jobs.
 * Documenting training procedures for Fulfillment department and posting
viewable forms to the Plan Sponsor web site.
 * Testing system changes including but not limited to Statement generation, and
imaging system.
Data Standards/Media Management Analyst
 * Manage, maintain, and facilitate updates for data uploaded to the Plan
Sponsor web site.
 * Participate in project initiatives for new lines of business and processing.
 * Participate in projects for global system and workflow enhancements.
 * Educate clients on how to use corporate systems for documentation submission
and analyst.
 * Manage and review "Web Comments" application for documentation referred to my
team.
Transaction Specialist/Quality Control Analyst
 * Perform quality control maintenance on processed request daily.
 * Manage and upload viewable forms for all plans on Plan Sponsor web site.
 * Reconciled transactions to ensure all funds were used or received.
 * Research all cash discrepancies and initiate manual transactions.

March 2001-August 2003
Integrity Staffing Agency
JP Morgan Chase Company, Newark DE
Consultant/ Credit Specialist
 * Reviewed incoming credit card applications for approval.
 * Reviewed credit history and proposed prospective credit lines to underwriters
for final application approval.
Consultant/Client Information Specialist
 * Team Leader to create/modify web based billing systems, which were linked to
clients' internal accounts. Work closely with Project Managers, Business
Analysts, and Developers to improve web base billing systems.
 * Participate in departmental projects to improve process analysis and system
usage. Projects included web base billing system, improve departmental process
workflow, and review of system applications for integration between departments.
Consultant/Credit Operations Specialist
 * Review documentation and credit authorizations for commitment, interest rate,
and fee structures as specified in Loan contractual obligation.
 * Monitoring, investigating, and resolving past due and exception items for
exception reporting and sensitive accounts.
 * Manage and documentation of earning adjustments; Earning Exceptions/Profit
and Loss adjustments. Work closely with Trade department confirming that all
funds were invested in a timely fashion.
 * Participated in floor wide initiatives and projects for pre and post-merger
integration. Projects included: Documentation of Loan Portfolio payment schedules
for all accounts for the next three years with interest rate adjustment
projections, testing new integrated system applications, and documented new
training material for department.

June 1999-September 2000
Verizon, Wilmington, DE
Maintenance Administrator
 * Trouble shoot customers telephone service problem.
 * Research and analyze trouble data for proper processing.

EDUCATION:
Temple University, Fox School of Business & Management
Course Study: Marketing and Finance

SPECIAL AWARDS & ACCOMPLISHMENTS:
Corner Stone Nomination- 2006
Environmental Work Enhancement Team Member