Susan M. Wilshusen
347 742 6071
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Education
Fluent in English. Developing proficiency in other languages. Purdue University,
West Lafayette, IN, Bachelor of Science, Management, Finance minor, Psychology
minor, 1985, 9 credits graduate work in Economics and Management as Money and
Banking, Public Finance and Taxation, New Enterprises. Preparation of pro forma
balance sheets, income statements, flow of funds statements, sources and uses
statements, statements of retained earnings and value of rights offerings.
American Heart Association, Basic Life Support, (CPR) Cardio Pulmonary
Resuscitation, (AED) Automated External Defibrillator. Independent reading on
computer software programs, languages.
Professional Experience
Mellon Bank, East, NA, Management Development Associate, 1985 1987, Operations
Analyst. Helped with monthly reforecast of expenses and variance report for
Wholesale Lockbox Section of Cash Management Operations Division of Operating
Services Department. I worked as Wholesale Lockbox processor, wrote new job rules
with processors, and assisted in getting processors and self retrained. Helped
processors succeed in reducing processing errors fifty percent in one week
thereby retaining most important bank commercial lending relationships.
Weyerhaeuser Mortgage Company, Wayne, PA 1987. Loan Officer. Originated and
closed two million dollars of residential mortgage business. Assembled and
distributed current loan pricing information to real estate sales and broker
offices. Originated loan applications with clients on low documentation, no
documentation, non conforming and conforming loans. Generated repeat business
with real estate offices in multi county territory. Improved situations of all
clients. Attended loan closing with my clients and title attorney.
Provident National Bank, Phila, PA, 1987. Commercial Lending Officer Trainee.
Received training in accounting, credit instruments and financial statement
standardization. Helped Lending Officers write credit analyses presented to bank
credit committees.
MLR Publishing, Inc. Phila, PA, 1989, Project Leader. Responsible for adding
financial fields to Mergers & Acquisitions Database. With my Manager, met with
Chief Economists of investment banks to define market requirements for financial
fields. Product was sold to Investment Dealers’ Digest.
The Legal Intelligencer, Phila., PA 1991. Staff Writer. Wrote stories on
business and legal subjects for respected paper. Conducted professional
interviews with attorneys and business leaders. Attended news conferences and Bar
Association events.
CoreStates Bank, Phila, PA, 1992 1994. Customer Service Representative. Worked
with Division Management to earn new retail checking, savings, mortgage customers
and retain existing retail, commercial customers with calling programs.
Global Financial Press, Phila., PA 1993 1996. Account Executive. As Account
Executive, talked with gatekeepers of insurance companies and executive decision
makers preparing federally mandated regulatory reports to keep their state
insurance charters. Transacted business in Spanish with CFO and earned repeat
business. Worked with coworkers to get annual statements printed for clients for
multiple years. Earned new business and retained existing customers for insurance
division of financial printer. Earned highest sales in Division first year.
Earned new business in new territories. Attended trade shows in Georgia and New
Orleans with coworkers and managers.
Signature Inn, Lafayette, IN, 2000 2001. Night Auditor. Responsible for
overnight security, customer service, cleaning, general ledger system
maintenance, guest check in, check out, audit reports, corporate reporting of
occupancy and other statistics with earnings reporting. Worked off the clock to
help morning shift. Was not absent and registers balanced.
Lees Inn, Lafayette, IN, 2001, Night Auditor. Responsible for customer service,
cleaning, general ledger system maintenance, guest check in, check out, audit
reports, corporate reporting of occupancy and other statistics. Worked 22
consecutive days when manager left. Was not absent and registers balanced.
I worked in Security and in a part to full time audit capacity from 2001 to
2006. I helped  non profit with subscription sales and fundraising. 2007 to 2009,
I worked part time to full time with commission sales positions for
manufacturers.