JOSEPHINE D’COSTA
Email - [Send email using form at bottom]
Telephone: 484 375 3804
1919 Sandy Hill Road, Plymouth Meeting, PA - 19462

 

OBJECTIVE: A challenging role as a Software QA Engineer.


SUMMARY: 
- Over 4 years of experience as a QA professional.
- Proficient in functional, negative, regression, system integration (SIT),
acceptance (UAT), security, browser compatibility, and performance testing.
- Passion for quality and a critical eye for spotting the defects.
- Great attention to detail and meticulously accurate.
- Ability to quickly learn new technologies and leveraging them to solve
problems. 
- Good communication skills, self starter, quick learner, team player
- Comfortable working solo and in team environment.



Specialties:
Experience in Web applications (SaaS) Quality Assurance. 
Write elaborate test plans for maximum coverage.


Technical Skills:
Operating Systems  : DOS, Windows 2000/XP/Vista, Unix
Languages               : PERL, C++, C , 
Packages 	       : ORACLE, FoxPro, AutoCad2004, Adobe Photoshop 6.0
Web technologies    : HTML, VBScript. 


 

PROFESSIONAL EXPERIENCE

LIVEVOX, Inc.						
QA Engg.		                                       	Period: Sep 2007 to Sept
2008.
LiveVox is a startup company that provides a Software as a Service (SaaS) Voice
over Internet Protocol (VoIP) Dialer to enable debt collectors to collect on
their debt. 

The Job profile (in brief) includes the activities as mentioned below:
Manual Testing of the web links on client site.
Checking IVR Script and Call flow.
Checking missing prompts.
Filing Bugs in Bugzilla.
Setting and resetting Queuer timings using sql queries.
Checking Reports.
Training Freshers in the above activities.




Honeywell Automation India Ltd. (HAIL)		
 Team Lead / QA  Engineer                                 	Period: Jan 2003 to
Aug 2007

The Job profile (in brief) includes the activities as mentioned below:

Team Leader & Implementation of BMS, Fire Alarm Systems.
Manual Testing of the GUI Graphics created.
Creating test plans.
Creating reports of the Bugs found.
Requirement Management & Inputs Gathering with the client and consultant
Communicating with the clients on Telephones and Emails.
Attending Teleconferences.
Estimating & Scheduling.
Change Order Management.


ACHIEVEMENTS:

Was Awarded for Innovative Skills in Honeywell.
Was Awarded for Highest Billable Hours in Honeywell.


EDUCATION: 
Bachelor of Technology in Computer Engineering, BATU University, India
Diploma in Computer Engineering , ICRE, India