Carmen Vitanza III
2521 Irvington Rd Drexel Hill, PA 19026 Phone: [Send email to request phone number] 53-6724 Mobile:
[Send email to request phone number] 24-4966
E-Mail: [Send email using form at bottom] On-line portfolio:
vitanzawebdesigns.com/portfolio.htm
Professional Profile:
Multi-talented creative professional with a diverse background in
administrative/ clerical, marketing/ advertising, web/ graphic designing, and
information technology. Noted for coming up with creative solutions to solve
client problems. Highly organized with excellent attention to detail and
extensive researching skills.
Selected Accomplishments:
Creative and Marketing:
Established and reestablished organizations web and print presences. This
involvement has caused me to interact with all levels of employees and management
and provided branding of all promotional materials.
On reestablishment websites, I have increased the amount of hits on the
website. For example Since November of 2007 when I took over the site of
Phillymummers.com, site hits average between 30,000 to 1,000,000 hits per month.
This site is advertised in books, TV, and billboards
Prepped a multi-colored company logo for one and two color printing
processes.
Collaborated with management on e-mail blasts. I had to collaborate with the
management for images and design, product codes to place on the website, and
timing to send the e-mail blast out.
Collaborated with Discmakers for audio CD design.
Familiarity with online printers such as Print Place and Vista Print
Technical:
Assisted users in all various ranges of computer support. Some of the issues
that were solved
Answered minor questions had about various types of software. For example I
aided people in Word, Excel, and PowerPoint when they had questions.
Establishing E-mail accounts
Assisting users when their workstations crashed
Maintained printer cartridges and paper
Fixed printer jams
Established if users issues were hardware related
Resetting printers when printers crashed
Telling users how to send documents in formats
Sending information in Word 97-2003 format
Making a PDF viewable in Acrobat 5.0
Installed Macs, PCs, printers, USB devices, routers, and other technical items
for users.
Knowledge of MAC and PC platforms
Programming languages: HTML, CSS
Use the following software on a daily basis to create web and Print materials:
Dreamweaver, Flash, Fireworks, Illustrator, Photoshop, and InDesign
Administrative:
Provided customer support for all website inquires that ranged from seeing
what merchandise was available, estimated time for the shipments, and answering
and forwarding questions to the appropriate party.
Generated partnerships with clients. Just to be specific I now have the
advantage of offering photography and offset printing options for new clients as
part of my services.
Collaborated with management on handling the company eBay store. This liaison
position entailed me to keep a log of daily orders that were shipped and handled
customer service issues that pertained to merchandise.
Scheduled Interviews with job applicants via phone and e-mail.
Assisted in Purchasing. This entailed reading product specs for new equipment,
looking at budgets to see what can be affordable, and estimating usage (An
example of this is on ordering quantities of toner cartridges.)
Hardware and Software:
Hardware
Segate Free Agent Pro, Neat Receipts Scanner, Seagate Free Agent Drives
Other Software
Word, Excel, Access, PowerPoint, Microsoft Project, Visio, Eudora E-Mail,
Adobe Distiller, Contribute, Quark Xpress, Jasc Paint Shop Pro, Homesite, Adobe
Acrobat, Microsoft Publisher
Experience:
Freelance (7/2001- Present)
Technician, Vitanza Systems, Drexel Hill, PA (11/ 2007-Present)
Webmaster, Philadelphia New Years and Mummers Assoc. (11/ 2007- Present)
Webmaster, Specs for Less, Wilmington, DE (8/ 2005- Present)
Webmaster, Jane Barons Academy of Dance, Limerick, PA (8/ 2004- Present)
Web and Graphic Designer, Greater Overbrook String Band, Philadelphia, PA (1/
2001- Present)
Specialist, Atlantic Pain and Wellness Institute, Bala Cynwyd, PA (7/
2007-Present)
Temporary Employee, Adecco Staffing, King of Prussia, PA (4/ 2007- 6/ 2007)
Specialist, Fisher Sportswear, Philadelphia, PA (1/ 2005 6/ 2005)
Technical Support Representative, 1&1 Internet, Chesterbrook, PA (11/ 2004- 1/
2005)
Recording Secretary, Greater Overbrook String Band, Philadelphia, PA (1/ 2001-
3/ 2002)
Computer Lab Aid, Penn State University DELCO Campus, Media, PA (1/ 2000- 11/
2000)
Education:
Penn State University, May 2002: B.S. Business Administration and a certificate
in E-Commerce
Volunteer:
Serve on the Perkins Grant Committee to enhance the education of Upper Darby
High School Students. |
