Rachel Hatz
304 Union St. Apt. e
Columbia, Pa 17512
 [Send email to request phone number] 06-4154
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Senior Marketing Consultant December 2007-October 2009
JFC Staffing Associates, Lancaster, Pennsylvania

Responsible for maintaining existing client base by contacting clients to
provide exceptional customer service, staffing, billing, credit, resolve any
issues
Sales presentations
Marketing campaigns for spring roll out and daily/weekly marketing ideas
B2B Cold calling 
Contacting prospective clients on the phone or in person to gain new business
Quote prices according to specific staffing needs.  
Create weekly top candidate list and market to prospective clients
CSP certified through American Staffing Association
Extensive training on Federal and State staffing laws maintained through the
ASA
Landed two target accounts within first 6 months of employment
Marketing resumes to gain new business
Produced sales revenue of over $1 million for branch last fiscal year
Member of Lancaster Chamber of Commerce and attended monthly networking events
Member of Lancaster Young Professionals


Scheduler/Front Office Reception April 2007-September 2007 
Heart Specialists of Lancaster, Lancaster, Pennsylvania 
 
Answered multi-line phone system 
Scheduled patients for follow up appointments and testing at various locations 
Responsible for collection of copays 
Scheduled doctor consultations and followed up with PCP requests and
consultation forms 
Responsible for daily flow of office and patients 
Checking out of patients and collected payments 
Made daily confirmation calls for testing departments and doctors 
Proficient in Medent 
Confirmed patient demographics and insurance 
  

Service Manager August 1998-October 2002; April 2004-April 2007
Kalhouns Restaurant (formerly known as Houlihans) Lancaster, Pennsylvania
no longer in business 
 
Responsible for nightly closing reports of restaurant 
Managed all aspect of restaurant during shift including helping with seating of
guests, bartending, running food, cashing out servers, checking kitchen and
dishwashing areas 
Waiting on guests from beginning to end of dining experience 
Responsible for making drinks and running an efficient bar 
Coordinated and trained new servers and hostesses 
 

Office manager/Title manager October 2002-April 2004 
Manheim Used Cars Manheim, Pennsylvania
no longer in business 
 
Performed general office skills such as answering phones, typing letters,
filing, billing, accounts receivable 
Created monthly sales gross profit report for president of company 
Initiated tracking of leads for better disbursement of advertising funds 
Followed up on funding of special finance car deals 
Oversaw all titling and registration of vehicles 
Responsible for all state and bank paperwork 
Entered all vehicles and car deals in ADP and kept track of vehicle inventory 
Attained commission as notary public 
Finalized all car deals 
Helped with Ford Motor Credit floor plan

Education 
 
CSP certified through American Staffing Association – February 2009

certified in titling and registration May 2002 
PAA Harrisburg, Pennsylvania 


Marketing 1996-1998 
Kutztown University Kutztown, Pennsylvania 
 
Member of Alpha Sigma Tau sorority 
Greek Council representative 
Representative for "Take Back the Night" 
 
 
 
Skills 
 

ADP 
Microsoft Office (Word, Excel, Office, PowerPoint)
Tempware
Medent