KAREN R. KEATON-BAKER
207 Stone Ridge Drive
Trooper, PA 19403
 [Send email to request phone number] 39.4903  [Send email to request phone number] 99.5592

SUMMARY

Self-motivated Office Manager/Business Operations Professional with proven
success in supporting executives and upper management. Technical individual with
demonstrated skills in creating and editing reports, presentations, and memos
with experience in managing HR databases in PeopleSoft as well as extensive
experience utilizing Lotus Notes, Webintelligent, Access, and Oracle. Skilled in
maintaining multiple projects, arranging high-level executive meetings, and
working with both US and international counterparts. Key strengths include
organization, time management, and problem resolution. Passion for detail and
multi-tasking contributes to success in any position given.

TECHNICAL SKILLS

 * Microsoft Office Suite: Word, Excel, PowerPoint, and Access
 * RMS & Tracker
 * 3DVE
 * Oracle & Webintelligent
 * Mapper Run Design
 * PeopleSoft
 * Six Sigma White Belt

PROFESSIONAL EXPERIENCE

MERCK & CO., INC, Blue Bell, PA 2009 - PRESENT

US Receiving Operations - Contractor, Blue Bell, PA 2009- PRESENT
 * Receive and Batch Clinical Trial Information from the US, Canada, South
America and Puerto Rico
 * Carefully review documents to ensure forms are completed accurately and
completely
 * Communicate with primary care offices to inform them of inaccuracies and
instruct on how to rectify mistakes.

UNISYS CORPORATION, Malvern, PA 1998 - 2009

Engineering Operations & Support, Malvern, PA 2000 - 2009
 * Supported a team of engineers from sale to shipment of merchandise.
 * Managed and created initiation Purchase Requisitions in Oracle system and
monitored the resulting fulfillment ensuring engineers, project managers had
required material on time and on budget.
 * Demonstrated organizational and analytical skills to the Project Controller
by obtaining, updating and validating all financial information on initiation
request forms. Maintained project lists, project numbers and organized Project
controller data which resulted in keeping within the budget for each project.
 * Maintained the Software Manufacturing and Distribution process - set up
software packages based on specifics customer requirements to ensure timely
software shipments.
 * Input entries into database, created timely summary reports, and monitored
system for new orders or changes.
 * Managed all outsourced contractors in the group from initiation to
termination. Processed monthly invoices for on/offshore subcontractors through
the Oracle System.
 * Created monthly group report which reported on group activity to ensure
up-to-date and timely information was available for scheduled meetings.
 * Coordinated with all departments and raised any problems to management for
reconciliation.

Executive Administrative Assistant, Blue Bell, PA 1998 - 2000
 * Provided full secretarial and administrative support for VP/GM Communications
& the HR Business Partner.
 * Arranged logistics for high-level executive meetings, conferences,
audio/visual requirements that ensured meetings were productive and achieved
intended results.
 * Maintained and updated the HR database for the department with new hire,
terminated, and disability information.
 * Coordinated lodging and extensive travel arrangements for the VP/GM as well
as coordinated schedules, travel arrangements, and meeting rooms for executive
recruiting and staffing interviews
 * Transcribed, edited, and proofread professional documents.

PRIOR EXPERIENCE

SPERRY UNIVAC (now Unisys Corporation) - various positions of increasing
responsibilities, 1977- 1998 

EDUCATION

Diploma, Norristown Area High School, Norristown, PA

Secretarial Development, Opportunities Industrial Center, Norristown, PA

TRAINING AND PROFESSIONAL DEVELOPMENT

3DVE Courses (Phase 1 and Phase 2), 2006

Six Sigma White Belt, 2005

Webintelligent, 2004

Microsoft Office Suite, 2002

Managerial Techniques for Secretaries & Administrative Assistants, 1994

Sperrylink Seminar, 1983

Mapper Run Design, 1983

Listening Skills, 1982

Interpersonal Communications, 1981

Supervisory Orientation, 1981

Women in Management, 1981

Word Processing Management Seminar, Dallas, TX, 1979

Supervision for Non-Supervisory Personnel, 1978 & 1982

Secretarial Development Course, 1978

HONOR AWARDS, AND SPECIAL ACCOMPLISHMENTS

 Organization Move from Malvern to Tredy, June 2007

Support of Centertel Poland IP 10.113 PO-14 Testing, February 2007

Price Book, July 2005

Continous Improvement of Organizational Systems and Tasks, July 2004