Objective:
 

Project Manager/Business Analyst part or full time


Work Desired:Full Time - Permanent
Citizenship:US Citizen
Resident Of:State: Pennsylvania - Area Code: 724
Willing To Relocate:No
Posted By Candidate:12/27/09
Experience:More than 3 years of work-experience
Technical Skills:, LAN/Networking, Project Management
Work Experience:
Jeanie Lewis
206 Frazier Lake Drive
New Castle, PA 16105
Phone:  [Send email to request phone number] 14-9658 
Email: [Send email using form at bottom]
 TECHNICAL SKILLS
Operating Systems: Windows NT/XP/Millenium/2000/98/95/3.1/4.0
Software Languages: HTML, SQL, C++, COBOL, RPG II. 
Applications: Lotus Notes, OSCAR, ITS, AMS, Front Page, Business Objects, Erwin,
Web Intelligence, Business Objects Designer and Supervisor, Snag It, PM Online,
People Soft, Lotus Notes  Microsoft Project, Crystal Reporting,  COGNOS, Remedy,
Sequel Navigator, Informatica Designer, Repository Manager,  and Workflow
Manager,  NetID, VISIO, TACACS, Microsoft Office, Microsoft Office Suite,
GE-Mastermind, Adobe Photo Shop 6.0, Adobe Illustrator, SharePoint, Rational
Tools- Clearcase, ClearQuest, Test Manager, ReqPro
PC Assembly/Troubleshooting: Hardware (Disk Drives, Video/Sound Cards, Memory,
Main Board, Upgrades, and Power Supplies)…Peripherals (Monitors, Printers, and
Scanners)…Software (Installation Upgrades)…Internet (E-mail, Settings,
Configuration, IP addresses, Virus, Detection/Removal)
Functional Knowledge: Government legacy systems, and manuals FEDLOG, DLA, and
AF-MAN

EXPERIENCE 
Project Manager and Senior Business Analyst: MicroMD-Henry Schein, Boardman, OH,
October 2009 –Present
•	Created Project Management documentation, Project Charters, Project Plans,
Business Requirements Document, Test Plans, Test Cases, Training Manuals and
etc.
•	Project Manager for small to medium projects, approximately 40 to 1000 hour
projects.
•	Provided direction and oversight to project analysts and specialists
•	Manage Vendor Relationships
•	Excellent organization, communication, and interpersonal skills. 
•	Excellent planning and follow-up skills. 
•	Excellent analysis , developing requirements, and documentation skills
•	Assisted in the management and oversight of multiple concurrent spiral
developments of an Data Warehouse
•	Proven ability to manage project issues, risks and changes
•	Proven ability to manage multiple projects simultaneously

Project Lead, Consultant, and, Senior Business Analyst: Tek Systems, Pittsburgh,
PA, October 2004 –September 2009
•	Quality Assurance tester for regression testing 
•	Data analysis on GE Mastermind
•	Consultant/project manager associated with activities relating to
institutional contracting 
•	Project Lead for business applications, processes, and change management
activity as it pertains to all applications, hardware/software and Actual Data
Mart systems
•	Coordinated and managed expectation of customers, stakeholders, and functional
users of Decision Support Application ( Crystal Reporting, Business Objects) 
•	Acted as liaison and project manager to clients, and stakeholders while
designing numerous databases designed to most effectively benefit users.
•	Familiar with Highmark’s policies and procedures
•	Managed the coordination and delivery of training programs for the Data
Warehouse and Quality Assurance group
•	Writing documentation  related to configuration, training and test plans
•	Writing a variety of manuals for policy and procedure documentation
•	Provided direction and oversight to project analysts and specialists
•	Excellent organization, communication, and interpersonal skills. 
•	Excellent planning and follow-up skills. 
•	Excellent analysis , developing requirements, and documentation skills
•	Instructed software courses 
•	Familiar with the Software Development Life Cycle and Rational Unified
Process
•	Strong negotiation and conflict management skills
•	Delivered training for a Actuarial Data Mart to quality assurance analysts and
Designed and implemented training, testing plans, and curriculum used by the
Analysts and Testers

Senior Consultant: BearingPoint, Dayton, OH, July 2002 – October 2004
•	Developed, reviewed & tracked all proposals and contracts 
•	Assisted in execution of elements of marketing campaigns, particularly list
management
•	Manage Vendor Relationships
•	Managed marketing asset (i.e. exhibition booths) schedules & ship to events
•	Managed client relations, liaison between the IT Team, executives on projects
for clients Pratt & Whitney, Boeing, 
•	Northrop Grumman, Lockheed Martin,  SAIC, Department of Defense- USAF, Army,
Navy, and Marines


Jeanie Lewis
206 Frazier  Lake Drive
New Castle, PA 16105
Phone:  [Send email to request phone number] 14-9658 
Email: [Send email using form at bottom]
Page 2
•	Managed the coordination and delivery of training programs for Aerospace and
Defense industry
•	Created RFP, Project Charters, Project Plans, Business Requirements Documents,
Test Plans and Test Cases
•	Contributed to the planning, research, refinement and facilitation of a
particular process or project
•	Developed proof-of-concept universes for sales presentations.
•	Coordinated all defined tactical activities of process or project, such as
communications, reporting, execution and follow-up
•	Project Lead for a team assisting a major defense contractor in providing
logistics support for the Air Force F-16, F-15, B-2 Stealth Bomber, E8C J-Stars
Joint Surveillance and Target Attack Radar System, RQ4A Global Hawk, and C-5
Galaxy cargo aircraft including an Enterprise Data Warehouse
•	Assisted in the management and oversight of multiple concurrent spiral
developments of an Enterprise Data Warehouse
•	Coordinated and managed expectation of customers and functional users of
Decision Support Application ( Business Objects) 
•	Managed the coordination and delivery of training programs for Aerospace and
Defense industry.
•	Supporting users in their analysis of data and report development.
•	Writing training documentation related to configuration of the Business
Objects environment and development processes, and user manuals for application
development projects.
•	Delivered training for a Decision Support System to casual and power users at
all levels of corporate structure, including executive training sessions to CFOs
and CEOs, and Resource Items Managers in the Aerospace and Defense Industry
•	Assisted in supporting and coordinating trade shows
•	Analysis of data in Sales Force Automation system (OneView)
•	Facilitated data and business requirements definition with customers
including: identifying and capturing business requirements, identifying
authoritive source systems, negotiating data interfaces, and coordinating with
development team
•	Instructed software courses on the Decision Support System and Air Force
Knowledge Services 

Senior Business Analyst: Co-Op, Fort Walton Beach,FL Eglin and Hurlburt Field
Air Force Base  July 2000– July 2002
•	Acted as liaison to Air Force clients while designing numerous databases
designed to most effectively benefit users.
•	Coordinated and managed expectation of customers and functional users of
Decision Support Application ( Business Objects and Cognos) 
•	Created RFP, Project Charters, Project Plans, Business Requirements Documents,
Test Plans and Test Cases
•	Developed, reviewed & tracked all proposals and contracts 
•	Managed client relations, liaison between the IT Team, executives on projects
for clients Pratt & Whitney, Boeing,  Northrop Grumman, Lockheed Martin,  SAIC,
Department of Defense- USAF, Army, Navy, and Marines
•	Assisted  in supporting and coordinating  booth at education and career expos
•	Project Lead for a team assisting a major Air Force contract in providing data
warehousing, business analysis and project management 
•	Developed, reviewed & tracked all proposals and contracts for the Joint Combat
Identification Evaluation Team (JCIET)
•	Developed   training courses and procedures for the Joint Combat
Identification Evaluation Team
•	Facilitated data and business requirements definition with  Air Force and 
Government customers including: identifying and capturing business requirements,
identifying authoritive source systems, negotiating data interfaces, and
coordinating with development team

TCP/IP Administrator, Project Coordinator, and Web Master: Charles Schwab,
Phoenix, AZ, February 1999 – July 2000
•	Developed and organized approximately 1200 procedures and polices for
networking installs, TCP/IP administration, and web page updates 
•	Coordinated with Schwab’s nationwide UNIX and Network Engineers on the design
and implementation of networks 
•	Project coordinator for Network Services, managed approximately 16 projects a
quarter
•	Assisted in installing routers, switches and other network devices
•	Utilized various software tools to design, and implement Internet based web
applications for Network Services
•	Functioned as a consultant and assist associates in developing basic concepts;
troubleshooting design and software problems
•	Designed solutions to improve format, navigability, efficiency, and content
•	Performed system backups on its internal and external web network servers
•	Instructed software courses in Remedy, Net ID and Front Page for all Schwab
employees
•	Completed audit and continuous maintenance of 16,000 IP addresses using Net
ID, UNIX, and DNS lookup
•	Trained employees and college interns in the use of various software and
network devices
•	Designed web pages for Network Services and the Network Operations Command
Center

Jeanie Lewis
206 Frazier Lake Drive
New Castle, PA 16105
Phone:  [Send email to request phone number] 14-9658 
Email: [Send email using form at bottom]
Page 3
•	Provided end users support for all LAN- based applications
•	Designed and supported server systems and supporting software
•	In depth understanding of administration of NetID, Remedy, and TACAS
applications

Technical Consultant – Contractor, Tech Aid: Motorola, Phoenix, AZ, August 1998
- February 1999
•	Provided assistance for approximately 4500 worldwide Motorola employees with
UNIX, SAP, NT, and V-TAM difficulties
•	Provided first level support for MVS and VM mainframe systems, local and wide
area networks
•	Analyzed and supported employees with related PC and MAC problems
•	Assisted in the development of Computer based Training Courses (CBTs) for both
the public and private sector. These courses used both commercially available
development tools and proprietary software.  Topics included foreign language
training, Database solutions using Server Side Java Script, and Building Cisco
Remote Access Networks.
•	Functioned as the E-Commerce Manager which involved
developing/designing/setting-up the web site, gaining detailed knowledge of
secure purchasing, updating on-line inventory items, and addressing customer
inquires
•	Developed and updated the Motorola Resolution Center Web pages
•	Generated data base reports in response to employee inquires

Civil Service, Department of Defense, Phoenix, AZ, and Kadena Air Force Base
Okinawa, Japan  Febuary1994 - August 1998 
•	Analyzed project specifications and flow charts in VISIO
•	Assisted in the development and coordinating career and education expos
•	Project coordinator for 56 MS Education Office and Department of Defense
Dependent Schools 
•	Developed, reviewed & tracked all proposals and contracts for CPO 
•	Acted as liaison for US Armed Forces education offices, DODDS,  and University
of Maryland- Asian Division clients 
•	Taught word processing and customized software packages to employees

EDUCATION
Bachelors of Science in Occupational Education,  Major: Computer Information
Systems, Minor: Business, and Marketing Wayland Baptist University, Phoenix, AZ,
May 2001.
Associate in Computer Science, Major: Computer Science, Minor: Business
Management, ICM School of Business, Pittsburgh, PA, October 1992
Masters of Business Administration in Information Technology, University of
Phoenix Online, Pending 
PMP certification currently pursuing

ORGANIZATIONS
•	NAFE National Association for Female Executives, Cincinnati, OH –Chapter 
2003-Present
•	AITP Association of Information Technology Professionals  Dayton, OH – Chapter
 1993-Present
•	PBOUG Pittsburgh Business Objects User Group- June 2004 - Present

Training Courses: 
•	Business Objects Reporting			October 21-25 2002,  Bearing Point
•	International Business Objects Conference	November 6-9 2004, Ciber
•	Advance Business Objects Reporting		June 16-20 2003,	Business Objects
•	Business Objects Designer			June 23-27 2003, Bearing Point
•	Technical Training				January 3 – February 22 2000, Wayland University
•	Crystal Reporting				February 5-6 2004, Bearing Point
•	Computer Networking I			February 15 - 19 1999, Charles Schwab  
•	Management of Information Systems		January 3 – February 22 2000, Wayland
University
•	Human Resource Management 		August 5 - October 13 1999, Wayland University 
•	Technical Management Resource Planning 	January 3 – March 22 2000, Wayland
University
•	Technical Management Operations		January 3 – March 22 2000, Wayland
University
•	Introduction to Project Management		April 3 - 4 2000, Charles Schwab
•	Project Management For the IT Professional	April  6 - 7 2000, Charles Schwab 

•	Interconnecting to Cisco Network Devices	March 27- 31 2000, Global Knowledge

References available upon request.

 

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