Jeanie Lewis
206 Frazier Lake Drive
New Castle, PA 16105
Phone: [Send email to request phone number] 14-9658
Email: [Send email using form at bottom]
TECHNICAL SKILLS
Operating Systems: Windows NT/XP/Millenium/2000/98/95/3.1/4.0
Software Languages: HTML, SQL, C++, COBOL, RPG II.
Applications: Lotus Notes, OSCAR, ITS, AMS, Front Page, Business Objects, Erwin,
Web Intelligence, Business Objects Designer and Supervisor, Snag It, PM Online,
People Soft, Lotus Notes Microsoft Project, Crystal Reporting, COGNOS, Remedy,
Sequel Navigator, Informatica Designer, Repository Manager, and Workflow
Manager, NetID, VISIO, TACACS, Microsoft Office, Microsoft Office Suite,
GE-Mastermind, Adobe Photo Shop 6.0, Adobe Illustrator, SharePoint, Rational
Tools- Clearcase, ClearQuest, Test Manager, ReqPro
PC Assembly/Troubleshooting: Hardware (Disk Drives, Video/Sound Cards, Memory,
Main Board, Upgrades, and Power Supplies)
Peripherals (Monitors, Printers, and
Scanners)
Software (Installation Upgrades)
Internet (E-mail, Settings,
Configuration, IP addresses, Virus, Detection/Removal)
Functional Knowledge: Government legacy systems, and manuals FEDLOG, DLA, and
AF-MAN
EXPERIENCE
Project Manager and Senior Business Analyst: MicroMD-Henry Schein, Boardman, OH,
October 2009 Present
Created Project Management documentation, Project Charters, Project Plans,
Business Requirements Document, Test Plans, Test Cases, Training Manuals and
etc.
Project Manager for small to medium projects, approximately 40 to 1000 hour
projects.
Provided direction and oversight to project analysts and specialists
Manage Vendor Relationships
Excellent organization, communication, and interpersonal skills.
Excellent planning and follow-up skills.
Excellent analysis , developing requirements, and documentation skills
Assisted in the management and oversight of multiple concurrent spiral
developments of an Data Warehouse
Proven ability to manage project issues, risks and changes
Proven ability to manage multiple projects simultaneously
Project Lead, Consultant, and, Senior Business Analyst: Tek Systems, Pittsburgh,
PA, October 2004 September 2009
Quality Assurance tester for regression testing
Data analysis on GE Mastermind
Consultant/project manager associated with activities relating to
institutional contracting
Project Lead for business applications, processes, and change management
activity as it pertains to all applications, hardware/software and Actual Data
Mart systems
Coordinated and managed expectation of customers, stakeholders, and functional
users of Decision Support Application ( Crystal Reporting, Business Objects)
Acted as liaison and project manager to clients, and stakeholders while
designing numerous databases designed to most effectively benefit users.
Familiar with Highmarks policies and procedures
Managed the coordination and delivery of training programs for the Data
Warehouse and Quality Assurance group
Writing documentation related to configuration, training and test plans
Writing a variety of manuals for policy and procedure documentation
Provided direction and oversight to project analysts and specialists
Excellent organization, communication, and interpersonal skills.
Excellent planning and follow-up skills.
Excellent analysis , developing requirements, and documentation skills
Instructed software courses
Familiar with the Software Development Life Cycle and Rational Unified
Process
Strong negotiation and conflict management skills
Delivered training for a Actuarial Data Mart to quality assurance analysts and
Designed and implemented training, testing plans, and curriculum used by the
Analysts and Testers
Senior Consultant: BearingPoint, Dayton, OH, July 2002 October 2004
Developed, reviewed & tracked all proposals and contracts
Assisted in execution of elements of marketing campaigns, particularly list
management
Manage Vendor Relationships
Managed marketing asset (i.e. exhibition booths) schedules & ship to events
Managed client relations, liaison between the IT Team, executives on projects
for clients Pratt & Whitney, Boeing,
Northrop Grumman, Lockheed Martin, SAIC, Department of Defense- USAF, Army,
Navy, and Marines
Jeanie Lewis
206 Frazier Lake Drive
New Castle, PA 16105
Phone: [Send email to request phone number] 14-9658
Email: [Send email using form at bottom]
Page 2
Managed the coordination and delivery of training programs for Aerospace and
Defense industry
Created RFP, Project Charters, Project Plans, Business Requirements Documents,
Test Plans and Test Cases
Contributed to the planning, research, refinement and facilitation of a
particular process or project
Developed proof-of-concept universes for sales presentations.
Coordinated all defined tactical activities of process or project, such as
communications, reporting, execution and follow-up
Project Lead for a team assisting a major defense contractor in providing
logistics support for the Air Force F-16, F-15, B-2 Stealth Bomber, E8C J-Stars
Joint Surveillance and Target Attack Radar System, RQ4A Global Hawk, and C-5
Galaxy cargo aircraft including an Enterprise Data Warehouse
Assisted in the management and oversight of multiple concurrent spiral
developments of an Enterprise Data Warehouse
Coordinated and managed expectation of customers and functional users of
Decision Support Application ( Business Objects)
Managed the coordination and delivery of training programs for Aerospace and
Defense industry.
Supporting users in their analysis of data and report development.
Writing training documentation related to configuration of the Business
Objects environment and development processes, and user manuals for application
development projects.
Delivered training for a Decision Support System to casual and power users at
all levels of corporate structure, including executive training sessions to CFOs
and CEOs, and Resource Items Managers in the Aerospace and Defense Industry
Assisted in supporting and coordinating trade shows
Analysis of data in Sales Force Automation system (OneView)
Facilitated data and business requirements definition with customers
including: identifying and capturing business requirements, identifying
authoritive source systems, negotiating data interfaces, and coordinating with
development team
Instructed software courses on the Decision Support System and Air Force
Knowledge Services
Senior Business Analyst: Co-Op, Fort Walton Beach,FL Eglin and Hurlburt Field
Air Force Base July 2000 July 2002
Acted as liaison to Air Force clients while designing numerous databases
designed to most effectively benefit users.
Coordinated and managed expectation of customers and functional users of
Decision Support Application ( Business Objects and Cognos)
Created RFP, Project Charters, Project Plans, Business Requirements Documents,
Test Plans and Test Cases
Developed, reviewed & tracked all proposals and contracts
Managed client relations, liaison between the IT Team, executives on projects
for clients Pratt & Whitney, Boeing, Northrop Grumman, Lockheed Martin, SAIC,
Department of Defense- USAF, Army, Navy, and Marines
Assisted in supporting and coordinating booth at education and career expos
Project Lead for a team assisting a major Air Force contract in providing data
warehousing, business analysis and project management
Developed, reviewed & tracked all proposals and contracts for the Joint Combat
Identification Evaluation Team (JCIET)
Developed training courses and procedures for the Joint Combat
Identification Evaluation Team
Facilitated data and business requirements definition with Air Force and
Government customers including: identifying and capturing business requirements,
identifying authoritive source systems, negotiating data interfaces, and
coordinating with development team
TCP/IP Administrator, Project Coordinator, and Web Master: Charles Schwab,
Phoenix, AZ, February 1999 July 2000
Developed and organized approximately 1200 procedures and polices for
networking installs, TCP/IP administration, and web page updates
Coordinated with Schwabs nationwide UNIX and Network Engineers on the design
and implementation of networks
Project coordinator for Network Services, managed approximately 16 projects a
quarter
Assisted in installing routers, switches and other network devices
Utilized various software tools to design, and implement Internet based web
applications for Network Services
Functioned as a consultant and assist associates in developing basic concepts;
troubleshooting design and software problems
Designed solutions to improve format, navigability, efficiency, and content
Performed system backups on its internal and external web network servers
Instructed software courses in Remedy, Net ID and Front Page for all Schwab
employees
Completed audit and continuous maintenance of 16,000 IP addresses using Net
ID, UNIX, and DNS lookup
Trained employees and college interns in the use of various software and
network devices
Designed web pages for Network Services and the Network Operations Command
Center
Jeanie Lewis
206 Frazier Lake Drive
New Castle, PA 16105
Phone: [Send email to request phone number] 14-9658
Email: [Send email using form at bottom]
Page 3
Provided end users support for all LAN- based applications
Designed and supported server systems and supporting software
In depth understanding of administration of NetID, Remedy, and TACAS
applications
Technical Consultant Contractor, Tech Aid: Motorola, Phoenix, AZ, August 1998
- February 1999
Provided assistance for approximately 4500 worldwide Motorola employees with
UNIX, SAP, NT, and V-TAM difficulties
Provided first level support for MVS and VM mainframe systems, local and wide
area networks
Analyzed and supported employees with related PC and MAC problems
Assisted in the development of Computer based Training Courses (CBTs) for both
the public and private sector. These courses used both commercially available
development tools and proprietary software. Topics included foreign language
training, Database solutions using Server Side Java Script, and Building Cisco
Remote Access Networks.
Functioned as the E-Commerce Manager which involved
developing/designing/setting-up the web site, gaining detailed knowledge of
secure purchasing, updating on-line inventory items, and addressing customer
inquires
Developed and updated the Motorola Resolution Center Web pages
Generated data base reports in response to employee inquires
Civil Service, Department of Defense, Phoenix, AZ, and Kadena Air Force Base
Okinawa, Japan Febuary1994 - August 1998
Analyzed project specifications and flow charts in VISIO
Assisted in the development and coordinating career and education expos
Project coordinator for 56 MS Education Office and Department of Defense
Dependent Schools
Developed, reviewed & tracked all proposals and contracts for CPO
Acted as liaison for US Armed Forces education offices, DODDS, and University
of Maryland- Asian Division clients
Taught word processing and customized software packages to employees
EDUCATION
Bachelors of Science in Occupational Education, Major: Computer Information
Systems, Minor: Business, and Marketing Wayland Baptist University, Phoenix, AZ,
May 2001.
Associate in Computer Science, Major: Computer Science, Minor: Business
Management, ICM School of Business, Pittsburgh, PA, October 1992
Masters of Business Administration in Information Technology, University of
Phoenix Online, Pending
PMP certification currently pursuing
ORGANIZATIONS
NAFE National Association for Female Executives, Cincinnati, OH Chapter
2003-Present
AITP Association of Information Technology Professionals Dayton, OH Chapter
1993-Present
PBOUG Pittsburgh Business Objects User Group- June 2004 - Present
Training Courses:
Business Objects Reporting October 21-25 2002, Bearing Point
International Business Objects Conference November 6-9 2004, Ciber
Advance Business Objects Reporting June 16-20 2003, Business Objects
Business Objects Designer June 23-27 2003, Bearing Point
Technical Training January 3 February 22 2000, Wayland University
Crystal Reporting February 5-6 2004, Bearing Point
Computer Networking I February 15 - 19 1999, Charles Schwab
Management of Information Systems January 3 February 22 2000, Wayland
University
Human Resource Management August 5 - October 13 1999, Wayland University
Technical Management Resource Planning January 3 March 22 2000, Wayland
University
Technical Management Operations January 3 March 22 2000, Wayland
University
Introduction to Project Management April 3 - 4 2000, Charles Schwab
Project Management For the IT Professional April 6 - 7 2000, Charles Schwab
Interconnecting to Cisco Network Devices March 27- 31 2000, Global Knowledge
References available upon request.
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