Tara Lynch
705 Fairview Road, Pittsburgh, Pennsylvania 15238 E-mail: [Send email using form
at bottom]
Home: [Send email to request phone number] 63-1650 Mobile: [Send email to request phone number] 89-6404
Summary
• 15 years experience in researching, designing, and writing technical
documentation including: functional and requirement specifications, user’s
guides, and software process guidelines.
• Eight years experience in soliciting, gathering, and analyzing user input and
requirements; determining project scope; scheduling and planning documentation
solutions; developing process flows; and building intuitive screen layouts.
• Demonstrated success in project management including: managing the planning,
organization, and implementation of project activities; coordinating day-to-day
project activities, such as risk mitigation, facilitating project team meetings,
and preparing/delivering status reports.
• Proven ability to collaborate with internal and external partners and build
consensus on cross-functional teams across all levels of an organization.
• Experienced in SCRUM and Agile software development methodologies.
Web Information Architect
Thermo Fisher Scientific January 2009 – Present
• Design/architect the user experience for Thermo Fisher Scientifics’ Content
Management System.
• Lead design sessions using RUP, UML, and requirements analysis skills to
understand and define business requirements, create storyboards for documentation
deliverables, and design user interface.
• Collaborate with data architects, counterparts in Quality Assurance, and
technologists to create and validate business requirements and project
specification documents.
• Create and maintain Functional Requirements, Use Cases, Activity Diagrams, and
User Interface Specifications.
• Plan and coordinate full-scale training program including: project
communication to stakeholders, managing a small team responsible for producing
quality deliverables on time and on budget, and proactively identifying and
solving project issues.
Senior Technical Communications Specialist
Development Dimensions International, Inc. April 1999 – November 2008
• Worked with stakeholders and project managers to assess documentation needs.
Then, scheduled, planned, and produce technical documents such as requirements
specifications, functional specifications, work flows, and end-user documentation
that supported identified needs.
• Coached and collaborated with Technical Writers at all skill levels.
Coordinated and supported the technical writing efforts of a Technical Writing
intern for 18 months.
• Provided subject matter expertise in documentation needs analysis and planning
on large- and small-scale software projects.
• Defined, implemented, and promoted brand and style standards for technical
documentation, client reports, and software interface.
• Led and executed several usability testing initiatives, which lead to
increased usability and readability for end users and a marked decrease in
Technical Support service requests.
Senior Technical Writer
Formtek, Inc., A Lockheed Martin Company October 1993 – February 1999
• Designed documentation set for most new applications: determined scope and
layout of documentation, gathered information from software engineers and through
use of software, developed documentation, and supervised contract writers.
• Took an active role in designing the user interface of new applications, and
in design reviews and enhancements of existing applications.
• Researched, designed, and wrote online Help for Formtek’s first web-based
application. Worked with user interface analyst to design the interface of the
application.
• Supervised contract staff in planning, scheduling, and writing technical
documentation.
• Wrote department standard’s guide for designing and writing quality
documentation.
• Instituted peer reviews of documentation to ensure quality and adherence to
department standards and style guidelines.
Technical Writer
Oracle Corporation January 1992 – May 1993
• Lead technical writer and editor for UNIX platform. Documentation included
installation and configuration guides, database administrator’s guide, and
release notes.
• Designed, wrote, and tested UNIX-based documentation for Oracle Installer.
Also, contributed to initial design of Oracle Installer.
• Edited and indexed Oracle Financials and Manufacturing documentation for
UNIX.
• Edited Installation and Configuration documentation for Oracle Server on a
UNIX platform.
Technical Editor
Westinghouse Electric Corporation April 1991-August 1991
• Edited complex software and hardware maintenance manuals.
• Developed standards guide for editing and producing documentation in a
development environment.
• Interfaced with project manager and development engineers to establish
documentation schedules.
Environment
Adobe Frame Maker; Microsoft Office Suite (PowerPoint, Visio, Word, Excel);
Windows XP and 2000
Education
Carnegie Mellon University, Pittsburgh, Pennsylvania
Professional Writing
References
Available upon request.
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