6012 Farming ridge blvd reading pa 19606
 
 [Send email to request phone number] 79-3571 • [Send email using form at bottom]
 
 
Alicia Stout
 
Objective
 
 
 To pursue a career where I can apply my interpersonal, problem-solving, and
decision making skills to support a company’s mission and success.
 
Functional summary
 
 
 Self-motivated individual with years of experience in customer service
positions, Strong oral communicator, creative problem-solver, well-versed in
various computer programs, outgoing, eager to approach and resolve challenges,
courteous interaction with all customers.  Various job positions involved direct,
personal interaction with customer needs; ability to adapt to job demands
involving changing conditions and requirements.
 
Employment
 
 
 6/08 – Currently, Babytobee.com, Work at home
 
Customer Service Representative/Work from home Agent
 
§         Verified customers’ information. Made customers aware of other offers
and programs available through our partner companies.
 
01/08 – 5/08, Boscov’s-Appliances Unlimited, Exeter, PA
 
Customer Service Representative
 
§         Listen to customer complaints and concerns about appliances. 
Scheduled customer with appropriate technician.  Offered warranties to handle
future service. 
 
6/05 – 8/07, Supercuts, Downingtown PA
 
Hairstylist/Receptionist
 
§         Washed, cut and styled unisex hair, answered phones, took messages,
ordered and stocked supplies, scheduled appointments, greeted and interfaced with
customers and their specific needs/problems, operated various computer software
programs.
 
 
 
9/03 – Currently, Supercuts, Wyomissing & Exeter PA
 
Hairstylist/Receptionist/Manager
 
§         Washed, cut and styled unisex hair, answered phones, took messages,
ordered and stocked supplies, scheduled appointments, greeted and interfaced with
customers and their specific needs/problems, operated various computer software
programs.
 
Education
 
 
 Empire Beauty School, Reading PA
 
Sept 02- July 03 
 
Attained Cosmetology license
 
Languages
 
 
 English
 
References
 
 
 Mike Acosta
 
·         15 Foxglove Lane Reading, PA 19606 
 
·          [Send email to request phone number] 91-8130
 
·         Sales Representative
 
Kevin Granger
 
·         55 S. Atlantic Ave., #15 Cocoa Beach FL
 
·         (321) 848-2142
 
·         Consultant to the U.S. Department of Energy
 
Kathy Marciano
 
·         Perkiomen Ave, Reading, PA
 
·          [Send email to request phone number] 79-5252
 
·         Manager, Exeter & Shillington Supercuts